Education Calendar
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Ethics for Insurance Professionals
8:00 AM - 10:05 AM
This course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
Flood Overview: NFIP Basic- 3 Hour
8:00 AM - 10:55 AM
This three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...
Don’t Leave Money on the Table: Optimizing Your Agency’s 401(k) Plan
9:00 AM - 11:02 AM
As an independent insurance agency owner, your 401(k) plan is more than just a benefit-it is a critical tool for tax efficiency, talent retention, and personal wealth accumulation. This 2-hour CE session will outline the types of retirement plans, and ...
To Simply Comply or Truly Excel Ethically
11:00 AM - 11:57 AM
This course will address why corporate ethics can't and shouldn't be reduced to simple compliance. Participants will be encouraged to consider a framework focused on behavior and virtues that can lead to excelling ethically and an even greater success ...
Additional Insureds and Contractual Liability
12:00 PM - 12:55 PM
This session is designed to show how contractual liability differs from additional insured status and how the two interact in the general liability policy. Click here to register
What's Ethics Got to Do With It?
3:00 PM - 3:59 PM
Business codes of ethics, standards of ethical behavior, these are all expected in certain high-risk, highly regulated industries, including the insurance industry but what does that have to do with our everyday life as an agent, an account manager, ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
8:00 AM - 11:05 AM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
Making Sense of Care, Custody, OR Control
8:00 AM - 9:56 AM
This course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage. Click here to register
The Harsh Reality of Condominium Ownership - An Insurance Perspective
10:00 AM - 11:56 AM
One of the most difficult tasks an owner of a condominium has is to determine the insurance needed for their investment. This course will break down three issue that are necessary in determining insurance coverage needed: State Condominium ...
Steering the Business Auto Policy – Covered Autos and Who is an Insured
11:00 AM - 12:57 PM
There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
11:00 AM - 1:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
11:00 AM - 12:00 PM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
Insurance Issues with the Remote Workforce
12:00 PM - 1:56 PM
If insuring the huge amount of Home-Based businesses that start each year was not hard enough, COVID-19 has added to this trend. Businesses today are utilizing employees working from home to increase efficiency as well as reduce overall costs. With ...
Flood Insurance: Beyond The Fundamentals
1:00 PM - 3:55 PM
For over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...
Valuation Considerations in the Commercial Property Form
2:00 PM - 3:59 PM
There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
Flood Overview: NFIP Basic - 1 Hour
2:00 PM - 2:56 PM
This one-hour course provides a foundational understanding of the National Flood Insurance Program (NFIP). Agents will gain essential knowledge of flood policy rating, claims handling, and marketing strategies to better educate and serve their ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Cannabis 101
7:00 AM - 9:08 AM
This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws. The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
8:00 AM - 10:57 AM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
An Hour Of True Crime - Wrong Way Driver
8:00 AM - 8:57 AM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
Organizational Culture - The Solution for Creating an Ethical and Productive Agency
8:00 AM - 10:55 AM
Most ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
Evaluating, Insuring and Mitigating Flood Risk
8:00 AM - 10:57 AM
Discover impactful ways to help your prospects and clients understand and evaluate their flood risk to help them make an informed decision on the need for flood insurance. Understand the options for insuring flood and what coverage differences exist ...
Issues in Named Insured: The Rules and the Whys
9:00 AM - 11:07 AM
This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...
Additional Insureds - Misery Awaits!
11:00 AM - 12:56 PM
This course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
11:00 AM - 1:57 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
Agency Coverage Standards: Putting the Pieces Together
2:00 PM - 3:56 PM
This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency. Click here to register
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
2:00 PM - 4:59 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
You Gotta Be Kidding Me! Strange but True Claims
2:00 PM - 4:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance
7:00 AM - 10:07 AM
This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
8:00 AM - 8:57 AM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
8:00 AM - 10:01 AM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
CGL & the Contractor: Traps & Tricks
9:00 AM - 11:58 AM
This course deals with the ISO CGL as it applies to contractors. Included in the discussion will be a discussion of the insurance and non-insurance remedies for the coverage gaps. Emphasis will be on increased awareness, loss reduction, and increased ...
Ethical Leadership is Impactful Leadership - Don't Just Tell Me - Show Me!
9:00 AM - 10:03 AM
Ethics aren't something that you can teach as effectively as modeling what ethical behavior looks like and "doing life" with others. Ethical leadership is contextual and depends on both relationships and circumstances, thus impactful leadership when ...
Coverage Essentials: Introduction to the Homeowners Policy
9:00 AM - 12:04 PM
This comprehensive course is designed to deepen insurance professionals' understanding of Homeowners insurance policies. Participants will explore the key differences between the various Homeowners Coverage Forms and gain a clear understanding of the ...
Garage Operations, Valet Parking, Storage Facilities and Similar Auto Risks - Vital Coverage Considerations
10:00 AM - 12:57 PM
Businesses whose operations require that they take customers’ autos into their care, custody or control have unique exposures. Their legal liability associated with bodily injury and/or property damage to a third party while in possession of these ...
Exploring Personal Auto Claims & Coverage Scenarios
12:00 PM - 3:00 PM
This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
Finally, Ethical Solutions That Make Sense
12:00 PM - 2:56 PM
This continuing education program explores practical, real-world approaches to ethical decision making within insurance. Beginning with the historical foundations of ethics and the distinction between ethics, values, and morality, participants examine ...
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider
2:00 PM - 5:02 PM
The Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Agritourism Insurance and Risk Management
8:00 AM - 10:04 AM
This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
8:00 AM - 10:58 AM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
Cyber 101: The Basics of Cyber Insurance
9:00 AM - 10:03 AM
This hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register
AI Implications in the Insurance Industry
11:00 AM - 12:08 PM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe
11:00 AM - 1:59 PM
Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
11:00 AM - 12:08 PM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
Farm and Insurance Issues - Top Ten Cases of the Last Decade (Or So)
11:00 AM - 1:07 PM
The theme is simple; the cases and principles are not. This is a quick-moving survey of the most important agriculture and farm-related insurance decisions in the last ten years or so. After a brief introduction, the seminar will involve presenting ...
An Hour of True Crime - Schoharie Limousine Accident
12:00 PM - 12:58 PM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
Cyber In An Hour
1:00 PM - 2:00 PM
This one-hour continuing education course provides a clear and practical overview of cyber insurance and why it has become essential for nearly every business. Cyber coverage is no longer just for large companies with complex technology systems-any ...
An Insurance Horror Story - Hoarders
2:00 PM - 3:55 PM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
2:00 PM - 4:59 PM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
Workers' Compensation In An Hour
2:00 PM - 3:00 PM
This one-hour continuing education course provides a simple, high-level overview of how Workers' Compensation works and why it is required for nearly every employer. Often called the "sole remedy" for injured workers, Workers' Compensation is designed ...
Crime Insurance In An Hour
3:00 PM - 4:15 PM
This one-hour continuing education course explains why Crime Insurance is an important-but often overlooked-part of a business insurance program. Many insureds (and even some agents) assume theft is fully covered under a standard property policy. In ...
Executive Liability: An Overview and Key Issues
4:00 PM - 6:30 PM
This course provides an overview of Management Liability coverages, focusing on Directors & Officers Liability, Employment Practices Liability, Fiduciary Liability, and Employee Benefits Liability. Although these are distinct coverages, they share a ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Commercial Insurance Coverages, Court Cases and Chaos
7:00 AM - 9:55 AM
This course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
New(er) Power on the Farm: Wind, Solar, Methane, Biomass
8:00 AM - 9:51 AM
This class will review the various renewable energy options available to our farm and ag accounts. We will examine the benefits and challenges of the use of wind, methane, solar and biomass on the farm. What are the risk management considerations ...
2025: Newest Cyber Attacks, State of Cyber Market, and Coverage That Your Clients Should Have
8:00 AM - 9:42 AM
As cyber threats continue to evolve, understanding the current cyber landscape is more important than ever. This course explores the latest cyberattacks, trends in ransomware, and the real-world impact on businesses of all sizes. Participants will ...
Tricks of the Trade - Understanding Builders Risk and Contractors Equipment
8:00 AM - 9:57 AM
This two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...
Difficult Coverage Determinations
11:00 AM - 12:46 PM
The automobile insurance industry is always evolving, with issues such as residency in a telecommuting world, ride-share exclusions, and rental car coverages provoking new case law. Florida as a venue has its challenges, with a high number of ...
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t
12:00 PM - 2:57 PM
The Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
Studies in Ethics - A Hippocratic Oath for Insurance Professionals
1:00 PM - 4:07 PM
Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
The Character Clause: Ethics, Sports, and the Business of Winning Right
1:00 PM - 1:57 PM
This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...
Coverage Concerns for App/Web-Based Services
2:00 PM - 3:49 PM
In this session, Kevin Amrhein will review a variety of exposures presented by app-based services that deliver your groceries, bring your dinner, drive you places, find work, and many others. Kevin will also discuss the coverage (or lack thereof) ...
Flood Insurance 2.0
2:00 PM - 4:57 PM
This course will examine the history, products & policies, general rules, claims process, and rating procedures of the Flood Insurance policy. The course also reviews the most recent NFIP changes. The flood course meets the requirements of the ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Insurance: Approved for Recreational Use with Kevin Amrhein
8:00 AM - 9:46 AM
This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
Business Income Made Easy
9:00 AM - 11:56 AM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Insuring Drones and Modern Transit Risks
11:00 AM - 12:52 PM
From drones in the sky to self-driving cars to tourists buzzing around on rented scooters, innovations in transportation are moving all around you. This session discusses the latest on drones and transportation tech and explores the many exposures and ...
Practical Ethics for Insurance Agents
12:00 PM - 2:59 PM
How does Ethics theory translate into the day-to-day life of an agent? In this course, we'll examine how our ethical compass is set from childhood, what drives our behavior, and the impact our society has on how we judge ethical behavior. We'll delve ...
Kids and Cars - Claims That Should Scare You
12:00 PM - 2:56 PM
This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
What To Do With Rental Cars
2:00 PM - 4:57 PM
This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Are You Smarter than an Underwriter? 7 Simple Underwriting Questions No One Asks
8:00 AM - 9:56 AM
Let's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...
If It Moves On The Farm – It Presents A Risk
8:00 AM - 9:46 AM
Items which move present substantial risk to our clients. Whether an item is mobile under its own power or is provided mobility via another method, the exposures are real and dramatic. This presentation will address the exposures associated with ...
E&O Nightmares
9:00 AM - 10:58 AM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
Farm Property – Vital Endorsements For the Small or Hobby Farmer
10:00 AM - 11:56 AM
Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
Insureds: Who, When and Why
11:00 AM - 1:00 PM
Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
Preparing for Contracts and Contractual Risk Transfer
11:00 AM - 1:05 PM
Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange
12:00 PM - 2:56 PM
This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
Farm Property Coverage for the Small or Hobby Farmer – An Overview
12:00 PM - 1:55 PM
U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property
2:00 PM - 3:54 PM
According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
What a Crime - Understanding Crime Insurance
2:00 PM - 4:57 PM
This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
An Insurance Horror Story - Hoarders
8:00 AM - 9:55 AM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
8:00 AM - 10:59 AM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
Cyber 101: The Basics of Cyber Insurance
11:00 AM - 12:03 PM
This hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register
Agritourism Insurance and Risk Management
11:00 AM - 1:04 PM
This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
11:00 AM - 1:58 PM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
Tricks of the Trade - Understanding Builders Risk and Contractors Equipment
12:00 PM - 1:57 PM
This two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
1:00 PM - 2:08 PM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
Farm and Insurance Issues - Top Ten Cases of the Last Decade (Or So)
1:00 PM - 3:07 PM
The theme is simple; the cases and principles are not. This is a quick-moving survey of the most important agriculture and farm-related insurance decisions in the last ten years or so. After a brief introduction, the seminar will involve presenting ...
AI Implications in the Insurance Industry
2:00 PM - 3:08 PM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe
2:00 PM - 4:59 PM
Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property
8:00 AM - 9:54 AM
According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
What a Crime - Understanding Crime Insurance
8:00 AM - 10:57 AM
This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
Finally, Ethical Solutions That Make Sense
9:00 AM - 11:56 AM
This continuing education program explores practical, real-world approaches to ethical decision making within insurance. Beginning with the historical foundations of ethics and the distinction between ethics, values, and morality, participants examine ...
Umbrella and Excess In An Hour
9:00 AM - 10:00 AM
This one-hour continuing education course clarifies the often-misunderstood distinctions between umbrella and excess liability policies. While the terms are frequently used interchangeably, they serve different purposes and function in unique ways ...
If It Moves On The Farm – It Presents A Risk
10:00 AM - 11:46 AM
Items which move present substantial risk to our clients. Whether an item is mobile under its own power or is provided mobility via another method, the exposures are real and dramatic. This presentation will address the exposures associated with ...
You Gotta Be Kidding Me! Strange but True Claims
10:00 AM - 12:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
Crime Coverages, What The ISO Forms Do, and Do Not, Provide
10:00 AM - 1:15 PM
This three-hour continuing education course provides a detailed and practical review of ISO Commercial Crime Coverage Forms, focusing on what they cover-and just as importantly-what they do not. Crime insurance is often misunderstood by both insurance ...
Are You Smarter than an Underwriter? 7 Simple Underwriting Questions No One Asks
11:00 AM - 12:56 PM
Let's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...
Parametric Insurance In An Hour
11:00 AM - 12:00 PM
This one-hour continuing education course provides a focused and practical introduction to parametric insurance—an innovative, event-based risk transfer solution that is transforming the insurance marketplace. Participants will explore how parametric ...
Farm Property – Vital Endorsements For the Small or Hobby Farmer
12:00 PM - 1:56 PM
Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
What a Mess - A Not-So Serious Look at Serious Personal Lines Claims
12:00 PM - 2:58 PM
This three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...
Farm Property Coverage for the Small or Hobby Farmer – An Overview
2:00 PM - 3:55 PM
U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
Insureds: Who, When and Why
2:00 PM - 4:00 PM
Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange
2:00 PM - 4:56 PM
This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
Preparing for Contracts and Contractual Risk Transfer
2:00 PM - 4:05 PM
Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
What To Do With Rental Cars
8:00 AM - 10:57 AM
This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
Business Income Made Easy
11:00 AM - 1:56 PM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Insurance: Approved for Recreational Use with Kevin Amrhein
11:00 AM - 12:46 PM
This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
Evaluating, Insuring and Mitigating Flood Risk
12:00 PM - 2:57 PM
Discover impactful ways to help your prospects and clients understand and evaluate their flood risk to help them make an informed decision on the need for flood insurance. Understand the options for insuring flood and what coverage differences exist ...
Don’t Leave Money on the Table: Optimizing Your Agency’s 401(k) Plan
12:00 PM - 2:02 PM
As an independent insurance agency owner, your 401(k) plan is more than just a benefit-it is a critical tool for tax efficiency, talent retention, and personal wealth accumulation. This 2-hour CE session will outline the types of retirement plans, and ...
E&O Nightmares
1:00 PM - 2:58 PM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
Insuring Drones and Modern Transit Risks
2:00 PM - 3:52 PM
From drones in the sky to self-driving cars to tourists buzzing around on rented scooters, innovations in transportation are moving all around you. This session discusses the latest on drones and transportation tech and explores the many exposures and ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Studies in Ethics - A Hippocratic Oath for Insurance Professionals
7:00 AM - 10:07 AM
Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
Coverage Concerns for App/Web-Based Services
8:00 AM - 9:49 AM
In this session, Kevin Amrhein will review a variety of exposures presented by app-based services that deliver your groceries, bring your dinner, drive you places, find work, and many others. Kevin will also discuss the coverage (or lack thereof) ...
Flood Insurance 2.0
8:00 AM - 10:57 AM
This course will examine the history, products & policies, general rules, claims process, and rating procedures of the Flood Insurance policy. The course also reviews the most recent NFIP changes. The flood course meets the requirements of the ...
Commercial Insurance Coverages, Court Cases and Chaos
9:00 AM - 11:55 AM
This course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
New(er) Power on the Farm: Wind, Solar, Methane, Biomass
11:00 AM - 12:51 PM
This class will review the various renewable energy options available to our farm and ag accounts. We will examine the benefits and challenges of the use of wind, methane, solar and biomass on the farm. What are the risk management considerations ...
Difficult Coverage Determinations
2:00 PM - 3:46 PM
The automobile insurance industry is always evolving, with issues such as residency in a telecommuting world, ride-share exclusions, and rental car coverages provoking new case law. Florida as a venue has its challenges, with a high number of ...
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t
2:00 PM - 4:57 PM
The Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider
8:00 AM - 11:02 AM
The Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance
9:00 AM - 12:07 PM
This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
Ethical Leadership is Impactful Leadership - Don't Just Tell Me - Show Me!
11:00 AM - 12:03 PM
Ethics aren't something that you can teach as effectively as modeling what ethical behavior looks like and "doing life" with others. Ethical leadership is contextual and depends on both relationships and circumstances, thus impactful leadership when ...
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
11:00 AM - 11:57 AM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
11:00 AM - 1:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
CGL & the Contractor: Traps & Tricks
12:00 PM - 2:58 PM
This course deals with the ISO CGL as it applies to contractors. Included in the discussion will be a discussion of the insurance and non-insurance remedies for the coverage gaps. Emphasis will be on increased awareness, loss reduction, and increased ...
Garage Operations, Valet Parking, Storage Facilities and Similar Auto Risks - Vital Coverage Considerations
12:00 PM - 2:57 PM
Businesses whose operations require that they take customers’ autos into their care, custody or control have unique exposures. Their legal liability associated with bodily injury and/or property damage to a third party while in possession of these ...
Exploring Personal Auto Claims & Coverage Scenarios
3:00 PM - 6:00 PM
This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Power of Prevention: Agency Risk Management Essentials of Service
8:00 AM - 11:00 AM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
Demystifying the Business Auto Coverage Form
9:00 AM - 11:56 AM
The Business Auto Policy (BAP) is the 'go to' coverage form for our clients who have liability and physical damage exposures. Protection for autos owned by, used by and even those autos not owned by our clients, but for whom they have vicarious ...
An Hour of True Crime - Schoharie Limousine Accident
10:00 AM - 10:58 AM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
Could Your Ethics Be Stunting Your Growth?
11:00 AM - 11:54 AM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
Power of Prevention: Agency Risk Management Essentials of Sales
11:00 AM - 2:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
Introduction to Surplus Lines
12:00 PM - 12:56 PM
This session is designed to provide basic information about requirements involving surplus lines business in Texas. It will also address some common coverage limitations that are found in Surplus Lines policies. Click here to register
Legacy Blueprint: Crafting Tomorrow's Agency Today
1:00 PM - 4:54 PM
In an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...
2025: Newest Cyber Attacks, State of Cyber Market, and Coverage That Your Clients Should Have
1:00 PM - 2:42 PM
As cyber threats continue to evolve, understanding the current cyber landscape is more important than ever. This course explores the latest cyberattacks, trends in ransomware, and the real-world impact on businesses of all sizes. Participants will ...
Power of Prevention: Agency Risk Management Essentials of Management
2:00 PM - 5:00 PM
This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
Adding Value In Personal Lines
3:00 PM - 5:57 PM
Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Practical Ethics for Insurance Agents
8:00 AM - 10:59 AM
How does Ethics theory translate into the day-to-day life of an agent? In this course, we'll examine how our ethical compass is set from childhood, what drives our behavior, and the impact our society has on how we judge ethical behavior. We'll delve ...
What's Ethics Got to Do With It?
9:00 AM - 9:59 AM
Business codes of ethics, standards of ethical behavior, these are all expected in certain high-risk, highly regulated industries, including the insurance industry but what does that have to do with our everyday life as an agent, an account manager, ...
Ethics for Insurance Professionals
10:00 AM - 12:05 PM
This course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
Flood Overview: NFIP Basic- 3 Hour
11:00 AM - 1:55 PM
This three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...
To Simply Comply or Truly Excel Ethically
1:00 PM - 1:57 PM
This course will address why corporate ethics can't and shouldn't be reduced to simple compliance. Participants will be encouraged to consider a framework focused on behavior and virtues that can lead to excelling ethically and an even greater success ...
Additional Insureds and Contractual Liability
2:00 PM - 2:55 PM
This session is designed to show how contractual liability differs from additional insured status and how the two interact in the general liability policy. Click here to register
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
2026 EmpowerHer Conference
Join us for the 2026 EmpowerHer Conference on June 10th. Connect, build confidence, and enhance your career growth. Interact with our incredible speakers — Sara Bradshaw Ray, Amie Haar and listen to the Leadership Panel from female leaders across ...
Flood Insurance: Beyond The Fundamentals
7:00 AM - 9:55 AM
For over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...
Valuation Considerations in the Commercial Property Form
8:00 AM - 9:59 AM
There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
Flood Overview: NFIP Basic - 1 Hour
8:00 AM - 8:56 AM
This one-hour course provides a foundational understanding of the National Flood Insurance Program (NFIP). Agents will gain essential knowledge of flood policy rating, claims handling, and marketing strategies to better educate and serve their ...
Kids and Cars - Claims That Should Scare You
9:00 AM - 11:56 AM
This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
Cyber In An Hour
9:00 AM - 10:00 AM
This one-hour continuing education course provides a clear and practical overview of cyber insurance and why it has become essential for nearly every business. Cyber coverage is no longer just for large companies with complex technology systems-any ...
Workers' Compensation In An Hour
10:00 AM - 11:00 AM
This one-hour continuing education course provides a simple, high-level overview of how Workers' Compensation works and why it is required for nearly every employer. Often called the "sole remedy" for injured workers, Workers' Compensation is designed ...
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
11:00 AM - 2:05 PM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
Making Sense of Care, Custody, OR Control
11:00 AM - 12:56 PM
This course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage. Click here to register
Crime Insurance In An Hour
11:00 AM - 12:15 PM
This one-hour continuing education course explains why Crime Insurance is an important-but often overlooked-part of a business insurance program. Many insureds (and even some agents) assume theft is fully covered under a standard property policy. In ...
The Harsh Reality of Condominium Ownership - An Insurance Perspective
12:00 PM - 1:56 PM
One of the most difficult tasks an owner of a condominium has is to determine the insurance needed for their investment. This course will break down three issue that are necessary in determining insurance coverage needed: State Condominium ...
Executive Liability: An Overview and Key Issues
12:00 PM - 2:30 PM
This course provides an overview of Management Liability coverages, focusing on Directors & Officers Liability, Employment Practices Liability, Fiduciary Liability, and Employee Benefits Liability. Although these are distinct coverages, they share a ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
1:00 PM - 2:00 PM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
Insurance Issues with the Remote Workforce
2:00 PM - 3:56 PM
If insuring the huge amount of Home-Based businesses that start each year was not hard enough, COVID-19 has added to this trend. Businesses today are utilizing employees working from home to increase efficiency as well as reduce overall costs. With ...
Steering the Business Auto Policy – Covered Autos and Who is an Insured
2:00 PM - 3:57 PM
There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
2:00 PM - 4:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Agency Coverage Standards: Putting the Pieces Together
8:00 AM - 9:56 AM
This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency. Click here to register
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
8:00 AM - 10:59 AM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
Cannabis 101
9:00 AM - 11:08 AM
This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws. The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...
Organizational Culture - The Solution for Creating an Ethical and Productive Agency
10:00 AM - 12:55 PM
Most ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
11:00 AM - 1:57 PM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
An Hour Of True Crime - Wrong Way Driver
11:00 AM - 11:57 AM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
Issues in Named Insured: The Rules and the Whys
11:00 AM - 1:07 PM
This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...
Additional Insureds - Misery Awaits!
2:00 PM - 3:56 PM
This course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
2:00 PM - 4:57 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Commercial Property Claims, Coverages, and Consequences
8:00 AM - 10:56 AM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
Advanced Investigative & Anti-Fraud Techniques for Insurance Agents
8:00 AM - 9:43 AM
In this session, Stacey Giulianti will review the extent of the problem of property insurance fraud in Florida, including statistics on fraud; fraud indicators for a variety of peril types; legal elements of each crime; and an agent’s role in ...
The Character Clause: Ethics, Sports, and the Business of Winning Right
9:00 AM - 9:57 AM
This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
11:00 AM - 2:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Commercial Insurance Issues that Cause Heartburn
12:00 PM - 2:55 PM
To say the market is changing is an understatement. We are going to be (if not already) forced to deal with many of these trends. This course starts with the changing market place and all of the pressures we will face in the coming year(s). We will ...
Overlooked & Undersold Commercial Property Coverage
12:00 PM - 3:00 PM
The purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...
Insuring Truckers
2:00 PM - 5:02 PM
This course will cover all the main exposures faced by truckers and the coverages needed to protect them. Click here to register
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
What a Mess - A Not-So Serious Look at Serious Personal Lines Claims
8:00 AM - 10:58 AM
This three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...
Flood Insurance 2.0
10:00 AM - 12:57 PM
This course will examine the history, products & policies, general rules, claims process, and rating procedures of the Flood Insurance policy. The course also reviews the most recent NFIP changes. The flood course meets the requirements of the ...
Coverage Essentials: Introduction to the Homeowners Policy
11:00 AM - 2:04 PM
This comprehensive course is designed to deepen insurance professionals' understanding of Homeowners insurance policies. Participants will explore the key differences between the various Homeowners Coverage Forms and gain a clear understanding of the ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Farm and Insurance Issues - Top Ten Cases of the Last Decade (Or So)
7:00 AM - 9:07 AM
The theme is simple; the cases and principles are not. This is a quick-moving survey of the most important agriculture and farm-related insurance decisions in the last ten years or so. After a brief introduction, the seminar will involve presenting ...
AI Implications in the Insurance Industry
8:00 AM - 9:08 AM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe
8:00 AM - 10:59 AM
Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
Don’t Leave Money on the Table: Optimizing Your Agency’s 401(k) Plan
9:00 AM - 11:02 AM
As an independent insurance agency owner, your 401(k) plan is more than just a benefit-it is a critical tool for tax efficiency, talent retention, and personal wealth accumulation. This 2-hour CE session will outline the types of retirement plans, and ...
An Insurance Horror Story - Hoarders
11:00 AM - 12:55 PM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
11:00 AM - 1:59 PM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
Cyber 101: The Basics of Cyber Insurance
1:00 PM - 2:03 PM
This hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register
Agritourism Insurance and Risk Management
2:00 PM - 4:04 PM
This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
2:00 PM - 4:58 PM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
3:00 PM - 4:08 PM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Farm Property Coverage for the Small or Hobby Farmer – An Overview
8:00 AM - 9:55 AM
U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange
8:00 AM - 10:56 AM
This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
Insureds: Who, When and Why
8:00 AM - 10:00 AM
Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
Preparing for Contracts and Contractual Risk Transfer
8:00 AM - 10:05 AM
Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property
10:00 AM - 11:54 AM
According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
What a Crime - Understanding Crime Insurance
10:00 AM - 12:57 PM
This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
If It Moves On The Farm – It Presents A Risk
12:00 PM - 1:46 PM
Items which move present substantial risk to our clients. Whether an item is mobile under its own power or is provided mobility via another method, the exposures are real and dramatic. This presentation will address the exposures associated with ...
Are You Smarter than an Underwriter? 7 Simple Underwriting Questions No One Asks
2:00 PM - 3:56 PM
Let's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...
Farm Property – Vital Endorsements For the Small or Hobby Farmer
2:00 PM - 3:56 PM
Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Insuring Drones and Modern Transit Risks
8:00 AM - 9:52 AM
From drones in the sky to self-driving cars to tourists buzzing around on rented scooters, innovations in transportation are moving all around you. This session discusses the latest on drones and transportation tech and explores the many exposures and ...
Evaluating, Insuring and Mitigating Flood Risk
8:00 AM - 10:57 AM
Discover impactful ways to help your prospects and clients understand and evaluate their flood risk to help them make an informed decision on the need for flood insurance. Understand the options for insuring flood and what coverage differences exist ...
What To Do With Rental Cars
10:00 AM - 12:57 PM
This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
Business Income Made Easy
1:00 PM - 3:56 PM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
You Gotta Be Kidding Me! Strange but True Claims
2:00 PM - 4:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
Insurance: Approved for Recreational Use with Kevin Amrhein
2:00 PM - 3:46 PM
This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Difficult Coverage Determinations
8:00 AM - 9:46 AM
The automobile insurance industry is always evolving, with issues such as residency in a telecommuting world, ride-share exclusions, and rental car coverages provoking new case law. Florida as a venue has its challenges, with a high number of ...
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t
8:00 AM - 10:57 AM
The Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
Studies in Ethics - A Hippocratic Oath for Insurance Professionals
9:00 AM - 12:07 PM
Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
Commercial Insurance Coverages, Court Cases and Chaos
11:00 AM - 1:55 PM
This course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
Coverage Concerns for App/Web-Based Services
11:00 AM - 12:49 PM
In this session, Kevin Amrhein will review a variety of exposures presented by app-based services that deliver your groceries, bring your dinner, drive you places, find work, and many others. Kevin will also discuss the coverage (or lack thereof) ...
Umbrella and Excess In An Hour
12:00 PM - 1:00 PM
This one-hour continuing education course clarifies the often-misunderstood distinctions between umbrella and excess liability policies. While the terms are frequently used interchangeably, they serve different purposes and function in unique ways ...
Parametric Insurance In An Hour
1:00 PM - 2:00 PM
This one-hour continuing education course provides a focused and practical introduction to parametric insurance—an innovative, event-based risk transfer solution that is transforming the insurance marketplace. Participants will explore how parametric ...
New(er) Power on the Farm: Wind, Solar, Methane, Biomass
2:00 PM - 3:51 PM
This class will review the various renewable energy options available to our farm and ag accounts. We will examine the benefits and challenges of the use of wind, methane, solar and biomass on the farm. What are the risk management considerations ...
Crime Coverages, What The ISO Forms Do, and Do Not, Provide
2:00 PM - 5:15 PM
This three-hour continuing education course provides a detailed and practical review of ISO Commercial Crime Coverage Forms, focusing on what they cover-and just as importantly-what they do not. Crime insurance is often misunderstood by both insurance ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Exploring Personal Auto Claims & Coverage Scenarios
9:00 AM - 12:00 PM
This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider
10:00 AM - 1:02 PM
The Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance
11:00 AM - 2:07 PM
This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
Ethical Leadership is Impactful Leadership - Don't Just Tell Me - Show Me!
1:00 PM - 2:03 PM
Ethics aren't something that you can teach as effectively as modeling what ethical behavior looks like and "doing life" with others. Ethical leadership is contextual and depends on both relationships and circumstances, thus impactful leadership when ...
Garage Operations, Valet Parking, Storage Facilities and Similar Auto Risks - Vital Coverage Considerations
2:00 PM - 4:57 PM
Businesses whose operations require that they take customers’ autos into their care, custody or control have unique exposures. Their legal liability associated with bodily injury and/or property damage to a third party while in possession of these ...
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
2:00 PM - 2:57 PM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
2:00 PM - 4:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
CGL & the Contractor: Traps & Tricks
3:00 PM - 5:58 PM
This course deals with the ISO CGL as it applies to contractors. Included in the discussion will be a discussion of the insurance and non-insurance remedies for the coverage gaps. Emphasis will be on increased awareness, loss reduction, and increased ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Power of Prevention: Agency Risk Management Essentials of Management
8:00 AM - 11:00 AM
This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
Adding Value In Personal Lines
9:00 AM - 11:57 AM
Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
Power of Prevention: Agency Risk Management Essentials of Service
11:00 AM - 2:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
Demystifying the Business Auto Coverage Form
12:00 PM - 2:56 PM
The Business Auto Policy (BAP) is the 'go to' coverage form for our clients who have liability and physical damage exposures. Protection for autos owned by, used by and even those autos not owned by our clients, but for whom they have vicarious ...
Could Your Ethics Be Stunting Your Growth?
1:00 PM - 1:54 PM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
Power of Prevention: Agency Risk Management Essentials of Sales
2:00 PM - 5:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
Introduction to Surplus Lines
2:00 PM - 2:56 PM
This session is designed to provide basic information about requirements involving surplus lines business in Texas. It will also address some common coverage limitations that are found in Surplus Lines policies. Click here to register
Legacy Blueprint: Crafting Tomorrow's Agency Today
3:00 PM - 6:54 PM
In an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Additional Insureds and Contractual Liability
8:00 AM - 8:55 AM
This session is designed to show how contractual liability differs from additional insured status and how the two interact in the general liability policy. Click here to register
2025: Newest Cyber Attacks, State of Cyber Market, and Coverage That Your Clients Should Have
8:00 AM - 9:42 AM
As cyber threats continue to evolve, understanding the current cyber landscape is more important than ever. This course explores the latest cyberattacks, trends in ransomware, and the real-world impact on businesses of all sizes. Participants will ...
Tricks of the Trade - Understanding Builders Risk and Contractors Equipment
8:00 AM - 9:57 AM
This two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...
What's Ethics Got to Do With It?
11:00 AM - 11:59 AM
Business codes of ethics, standards of ethical behavior, these are all expected in certain high-risk, highly regulated industries, including the insurance industry but what does that have to do with our everyday life as an agent, an account manager, ...
Ethics for Insurance Professionals
12:00 PM - 2:05 PM
This course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
The Character Clause: Ethics, Sports, and the Business of Winning Right
1:00 PM - 1:57 PM
This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...
Flood Overview: NFIP Basic- 3 Hour
2:00 PM - 4:55 PM
This three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...
To Simply Comply or Truly Excel Ethically
3:00 PM - 3:57 PM
This course will address why corporate ethics can't and shouldn't be reduced to simple compliance. Participants will be encouraged to consider a framework focused on behavior and virtues that can lead to excelling ethically and an even greater success ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
7:00 AM - 8:00 AM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
Insurance Issues with the Remote Workforce
8:00 AM - 9:56 AM
If insuring the huge amount of Home-Based businesses that start each year was not hard enough, COVID-19 has added to this trend. Businesses today are utilizing employees working from home to increase efficiency as well as reduce overall costs. With ...
Steering the Business Auto Policy – Covered Autos and Who is an Insured
8:00 AM - 9:57 AM
There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
8:00 AM - 10:16 AM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
Flood Insurance: Beyond The Fundamentals
9:00 AM - 11:55 AM
For over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...
Valuation Considerations in the Commercial Property Form
11:00 AM - 12:59 PM
There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
Flood Overview: NFIP Basic - 1 Hour
11:00 AM - 11:56 AM
This one-hour course provides a foundational understanding of the National Flood Insurance Program (NFIP). Agents will gain essential knowledge of flood policy rating, claims handling, and marketing strategies to better educate and serve their ...
Practical Ethics for Insurance Agents
12:00 PM - 2:59 PM
How does Ethics theory translate into the day-to-day life of an agent? In this course, we'll examine how our ethical compass is set from childhood, what drives our behavior, and the impact our society has on how we judge ethical behavior. We'll delve ...
Kids and Cars - Claims That Should Scare You
12:00 PM - 2:56 PM
This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
2:00 PM - 5:05 PM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
The Harsh Reality of Condominium Ownership - An Insurance Perspective
2:00 PM - 3:56 PM
One of the most difficult tasks an owner of a condominium has is to determine the insurance needed for their investment. This course will break down three issue that are necessary in determining insurance coverage needed: State Condominium ...
Making Sense of Care, Custody, OR Control
2:00 PM - 3:56 PM
This course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage. Click here to register
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Additional Insureds - Misery Awaits!
8:00 AM - 9:56 AM
This course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
E&O Nightmares
9:00 AM - 10:58 AM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
Agency Coverage Standards: Putting the Pieces Together
11:00 AM - 12:56 PM
This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency. Click here to register
Cannabis 101
11:00 AM - 1:08 PM
This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws. The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...
Organizational Culture - The Solution for Creating an Ethical and Productive Agency
12:00 PM - 2:55 PM
Most ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
Finally, Ethical Solutions That Make Sense
12:00 PM - 2:56 PM
This continuing education program explores practical, real-world approaches to ethical decision making within insurance. Beginning with the historical foundations of ethics and the distinction between ethics, values, and morality, participants examine ...
Issues in Named Insured: The Rules and the Whys
1:00 PM - 3:07 PM
This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...
An Hour Of True Crime - Wrong Way Driver
2:00 PM - 2:57 PM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
8:00 AM - 10:57 AM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
11:00 AM - 1:59 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
Coverage Essentials: Introduction to the Homeowners Policy
1:00 PM - 4:04 PM
This comprehensive course is designed to deepen insurance professionals' understanding of Homeowners insurance policies. Participants will explore the key differences between the various Homeowners Coverage Forms and gain a clear understanding of the ...
Cyber In An Hour
1:00 PM - 2:00 PM
This one-hour continuing education course provides a clear and practical overview of cyber insurance and why it has become essential for nearly every business. Cyber coverage is no longer just for large companies with complex technology systems-any ...
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
2:00 PM - 4:57 PM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
Workers' Compensation In An Hour
2:00 PM - 3:00 PM
This one-hour continuing education course provides a simple, high-level overview of how Workers' Compensation works and why it is required for nearly every employer. Often called the "sole remedy" for injured workers, Workers' Compensation is designed ...
Crime Insurance In An Hour
3:00 PM - 4:15 PM
This one-hour continuing education course explains why Crime Insurance is an important-but often overlooked-part of a business insurance program. Many insureds (and even some agents) assume theft is fully covered under a standard property policy. In ...
Executive Liability: An Overview and Key Issues
4:00 PM - 6:30 PM
This course provides an overview of Management Liability coverages, focusing on Directors & Officers Liability, Employment Practices Liability, Fiduciary Liability, and Employee Benefits Liability. Although these are distinct coverages, they share a ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Insuring Truckers
8:00 AM - 11:02 AM
This course will cover all the main exposures faced by truckers and the coverages needed to protect them. Click here to register
Commercial Property Claims, Coverages, and Consequences
10:00 AM - 12:56 PM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
Advanced Investigative & Anti-Fraud Techniques for Insurance Agents
11:00 AM - 12:43 PM
In this session, Stacey Giulianti will review the extent of the problem of property insurance fraud in Florida, including statistics on fraud; fraud indicators for a variety of peril types; legal elements of each crime; and an agent’s role in ...
An Hour of True Crime - Schoharie Limousine Accident
12:00 PM - 12:58 PM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
2:00 PM - 5:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Commercial Insurance Issues that Cause Heartburn
2:00 PM - 4:55 PM
To say the market is changing is an understatement. We are going to be (if not already) forced to deal with many of these trends. This course starts with the changing market place and all of the pressures we will face in the coming year(s). We will ...
Overlooked & Undersold Commercial Property Coverage
3:00 PM - 6:00 PM
The purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Issues in Named Insured: The Rules and the Whys
7:00 AM - 9:07 AM
This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...
An Hour Of True Crime - Wrong Way Driver
8:00 AM - 8:57 AM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
Coverage Essentials: Introduction to the Homeowners Policy
9:00 AM - 12:04 PM
This comprehensive course is designed to deepen insurance professionals' understanding of Homeowners insurance policies. Participants will explore the key differences between the various Homeowners Coverage Forms and gain a clear understanding of the ...
Additional Insureds - Misery Awaits!
11:00 AM - 12:56 PM
This course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
Evaluating, Insuring and Mitigating Flood Risk
12:00 PM - 2:57 PM
Discover impactful ways to help your prospects and clients understand and evaluate their flood risk to help them make an informed decision on the need for flood insurance. Understand the options for insuring flood and what coverage differences exist ...
Don’t Leave Money on the Table: Optimizing Your Agency’s 401(k) Plan
12:00 PM - 2:02 PM
As an independent insurance agency owner, your 401(k) plan is more than just a benefit-it is a critical tool for tax efficiency, talent retention, and personal wealth accumulation. This 2-hour CE session will outline the types of retirement plans, and ...
Cannabis 101
1:00 PM - 3:08 PM
This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws. The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...
E&O Nightmares
1:00 PM - 2:58 PM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
Agency Coverage Standards: Putting the Pieces Together
2:00 PM - 3:56 PM
This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency. Click here to register
Organizational Culture - The Solution for Creating an Ethical and Productive Agency
2:00 PM - 4:55 PM
Most ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
8:00 AM - 11:05 AM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
The Harsh Reality of Condominium Ownership - An Insurance Perspective
8:00 AM - 9:56 AM
One of the most difficult tasks an owner of a condominium has is to determine the insurance needed for their investment. This course will break down three issue that are necessary in determining insurance coverage needed: State Condominium ...
Making Sense of Care, Custody, OR Control
8:00 AM - 9:56 AM
This course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage. Click here to register
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
9:00 AM - 10:00 AM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
Insurance Issues with the Remote Workforce
10:00 AM - 11:56 AM
If insuring the huge amount of Home-Based businesses that start each year was not hard enough, COVID-19 has added to this trend. Businesses today are utilizing employees working from home to increase efficiency as well as reduce overall costs. With ...
Flood Insurance: Beyond The Fundamentals
11:00 AM - 1:55 PM
For over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...
Steering the Business Auto Policy – Covered Autos and Who is an Insured
11:00 AM - 12:57 PM
There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
11:00 AM - 1:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
Valuation Considerations in the Commercial Property Form
2:00 PM - 3:59 PM
There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
Flood Overview: NFIP Basic - 1 Hour
2:00 PM - 2:56 PM
This one-hour course provides a foundational understanding of the National Flood Insurance Program (NFIP). Agents will gain essential knowledge of flood policy rating, claims handling, and marketing strategies to better educate and serve their ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Flood Overview: NFIP Basic- 3 Hour
8:00 AM - 10:55 AM
This three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...
To Simply Comply or Truly Excel Ethically
9:00 AM - 9:57 AM
This course will address why corporate ethics can't and shouldn't be reduced to simple compliance. Participants will be encouraged to consider a framework focused on behavior and virtues that can lead to excelling ethically and an even greater success ...
Additional Insureds and Contractual Liability
10:00 AM - 10:55 AM
This session is designed to show how contractual liability differs from additional insured status and how the two interact in the general liability policy. Click here to register
Tricks of the Trade - Understanding Builders Risk and Contractors Equipment
12:00 PM - 1:57 PM
This two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...
What's Ethics Got to Do With It?
1:00 PM - 1:59 PM
Business codes of ethics, standards of ethical behavior, these are all expected in certain high-risk, highly regulated industries, including the insurance industry but what does that have to do with our everyday life as an agent, an account manager, ...
Ethics for Insurance Professionals
2:00 PM - 4:05 PM
This course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Power of Prevention: Agency Risk Management Essentials of Sales
8:00 AM - 11:00 AM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
Introduction to Surplus Lines
8:00 AM - 8:56 AM
This session is designed to provide basic information about requirements involving surplus lines business in Texas. It will also address some common coverage limitations that are found in Surplus Lines policies. Click here to register
Legacy Blueprint: Crafting Tomorrow's Agency Today
9:00 AM - 12:54 PM
In an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...
Finally, Ethical Solutions That Make Sense
9:00 AM - 11:56 AM
This continuing education program explores practical, real-world approaches to ethical decision making within insurance. Beginning with the historical foundations of ethics and the distinction between ethics, values, and morality, participants examine ...
Umbrella and Excess In An Hour
9:00 AM - 10:00 AM
This one-hour continuing education course clarifies the often-misunderstood distinctions between umbrella and excess liability policies. While the terms are frequently used interchangeably, they serve different purposes and function in unique ways ...
You Gotta Be Kidding Me! Strange but True Claims
10:00 AM - 12:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
Crime Coverages, What The ISO Forms Do, and Do Not, Provide
10:00 AM - 1:15 PM
This three-hour continuing education course provides a detailed and practical review of ISO Commercial Crime Coverage Forms, focusing on what they cover-and just as importantly-what they do not. Crime insurance is often misunderstood by both insurance ...
Power of Prevention: Agency Risk Management Essentials of Management
11:00 AM - 2:00 PM
This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
Parametric Insurance In An Hour
11:00 AM - 12:00 PM
This one-hour continuing education course provides a focused and practical introduction to parametric insurance—an innovative, event-based risk transfer solution that is transforming the insurance marketplace. Participants will explore how parametric ...
Adding Value In Personal Lines
12:00 PM - 2:57 PM
Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
What a Mess - A Not-So Serious Look at Serious Personal Lines Claims
12:00 PM - 2:58 PM
This three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...
Power of Prevention: Agency Risk Management Essentials of Service
2:00 PM - 5:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
Could Your Ethics Be Stunting Your Growth?
3:00 PM - 3:54 PM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
Demystifying the Business Auto Coverage Form
3:00 PM - 5:56 PM
The Business Auto Policy (BAP) is the 'go to' coverage form for our clients who have liability and physical damage exposures. Protection for autos owned by, used by and even those autos not owned by our clients, but for whom they have vicarious ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Cyber 101: The Basics of Cyber Insurance
7:00 AM - 8:03 AM
This hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register
Agritourism Insurance and Risk Management
8:00 AM - 10:04 AM
This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
8:00 AM - 10:58 AM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
9:00 AM - 10:08 AM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
Farm and Insurance Issues - Top Ten Cases of the Last Decade (Or So)
9:00 AM - 11:07 AM
The theme is simple; the cases and principles are not. This is a quick-moving survey of the most important agriculture and farm-related insurance decisions in the last ten years or so. After a brief introduction, the seminar will involve presenting ...
Kids and Cars - Claims That Should Scare You
9:00 AM - 11:56 AM
This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
Cyber In An Hour
9:00 AM - 10:00 AM
This one-hour continuing education course provides a clear and practical overview of cyber insurance and why it has become essential for nearly every business. Cyber coverage is no longer just for large companies with complex technology systems-any ...
Workers' Compensation In An Hour
10:00 AM - 11:00 AM
This one-hour continuing education course provides a simple, high-level overview of how Workers' Compensation works and why it is required for nearly every employer. Often called the "sole remedy" for injured workers, Workers' Compensation is designed ...
AI Implications in the Insurance Industry
11:00 AM - 12:08 PM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe
11:00 AM - 1:59 PM
Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
Crime Insurance In An Hour
11:00 AM - 12:15 PM
This one-hour continuing education course explains why Crime Insurance is an important-but often overlooked-part of a business insurance program. Many insureds (and even some agents) assume theft is fully covered under a standard property policy. In ...
Executive Liability: An Overview and Key Issues
12:00 PM - 2:30 PM
This course provides an overview of Management Liability coverages, focusing on Directors & Officers Liability, Employment Practices Liability, Fiduciary Liability, and Employee Benefits Liability. Although these are distinct coverages, they share a ...
An Insurance Horror Story - Hoarders
2:00 PM - 3:55 PM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
2:00 PM - 4:59 PM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Are You Smarter than an Underwriter? 7 Simple Underwriting Questions No One Asks
8:00 AM - 9:56 AM
Let's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...
Farm Property – Vital Endorsements For the Small or Hobby Farmer
8:00 AM - 9:56 AM
Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
Farm Property Coverage for the Small or Hobby Farmer – An Overview
10:00 AM - 11:55 AM
U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange
10:00 AM - 12:56 PM
This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
Insureds: Who, When and Why
11:00 AM - 1:00 PM
Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
Preparing for Contracts and Contractual Risk Transfer
11:00 AM - 1:05 PM
Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property
12:00 PM - 1:54 PM
According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
What a Crime - Understanding Crime Insurance
12:00 PM - 2:57 PM
This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
If It Moves On The Farm – It Presents A Risk
2:00 PM - 3:46 PM
Items which move present substantial risk to our clients. Whether an item is mobile under its own power or is provided mobility via another method, the exposures are real and dramatic. This presentation will address the exposures associated with ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Business Income Made Easy
7:00 AM - 9:56 AM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Insurance: Approved for Recreational Use with Kevin Amrhein
8:00 AM - 9:46 AM
This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
The Character Clause: Ethics, Sports, and the Business of Winning Right
9:00 AM - 9:57 AM
This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...
Insuring Drones and Modern Transit Risks
11:00 AM - 12:52 PM
From drones in the sky to self-driving cars to tourists buzzing around on rented scooters, innovations in transportation are moving all around you. This session discusses the latest on drones and transportation tech and explores the many exposures and ...
What To Do With Rental Cars
12:00 PM - 2:57 PM
This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
New(er) Power on the Farm: Wind, Solar, Methane, Biomass
8:00 AM - 9:51 AM
This class will review the various renewable energy options available to our farm and ag accounts. We will examine the benefits and challenges of the use of wind, methane, solar and biomass on the farm. What are the risk management considerations ...
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t
10:00 AM - 12:57 PM
The Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
An Hour of True Crime - Schoharie Limousine Accident
10:00 AM - 10:58 AM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
Difficult Coverage Determinations
11:00 AM - 12:46 PM
The automobile insurance industry is always evolving, with issues such as residency in a telecommuting world, ride-share exclusions, and rental car coverages provoking new case law. Florida as a venue has its challenges, with a high number of ...
Studies in Ethics - A Hippocratic Oath for Insurance Professionals
11:00 AM - 2:07 PM
Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
Flood Insurance 2.0
12:00 PM - 2:57 PM
This course will examine the history, products & policies, general rules, claims process, and rating procedures of the Flood Insurance policy. The course also reviews the most recent NFIP changes. The flood course meets the requirements of the ...
Commercial Insurance Coverages, Court Cases and Chaos
1:00 PM - 3:55 PM
This course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
2025: Newest Cyber Attacks, State of Cyber Market, and Coverage That Your Clients Should Have
1:00 PM - 2:42 PM
As cyber threats continue to evolve, understanding the current cyber landscape is more important than ever. This course explores the latest cyberattacks, trends in ransomware, and the real-world impact on businesses of all sizes. Participants will ...
Coverage Concerns for App/Web-Based Services
2:00 PM - 3:49 PM
In this session, Kevin Amrhein will review a variety of exposures presented by app-based services that deliver your groceries, bring your dinner, drive you places, find work, and many others. Kevin will also discuss the coverage (or lack thereof) ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Garage Operations, Valet Parking, Storage Facilities and Similar Auto Risks - Vital Coverage Considerations
8:00 AM - 10:57 AM
Businesses whose operations require that they take customers’ autos into their care, custody or control have unique exposures. Their legal liability associated with bodily injury and/or property damage to a third party while in possession of these ...
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
8:00 AM - 8:57 AM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
8:00 AM - 10:01 AM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
Practical Ethics for Insurance Agents
8:00 AM - 10:59 AM
How does Ethics theory translate into the day-to-day life of an agent? In this course, we'll examine how our ethical compass is set from childhood, what drives our behavior, and the impact our society has on how we judge ethical behavior. We'll delve ...
CGL & the Contractor: Traps & Tricks
9:00 AM - 11:58 AM
This course deals with the ISO CGL as it applies to contractors. Included in the discussion will be a discussion of the insurance and non-insurance remedies for the coverage gaps. Emphasis will be on increased awareness, loss reduction, and increased ...
Exploring Personal Auto Claims & Coverage Scenarios
12:00 PM - 3:00 PM
This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider
12:00 PM - 3:02 PM
The Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance
1:00 PM - 4:07 PM
This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
Ethical Leadership is Impactful Leadership - Don't Just Tell Me - Show Me!
3:00 PM - 4:03 PM
Ethics aren't something that you can teach as effectively as modeling what ethical behavior looks like and "doing life" with others. Ethical leadership is contextual and depends on both relationships and circumstances, thus impactful leadership when ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
8:00 AM - 10:57 AM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
11:00 AM - 1:57 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
Coverage Essentials: Introduction to the Homeowners Policy
11:00 AM - 2:04 PM
This comprehensive course is designed to deepen insurance professionals' understanding of Homeowners insurance policies. Participants will explore the key differences between the various Homeowners Coverage Forms and gain a clear understanding of the ...
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
2:00 PM - 4:59 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
8:00 AM - 11:02 AM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Commercial Insurance Issues that Cause Heartburn
8:00 AM - 10:55 AM
To say the market is changing is an understatement. We are going to be (if not already) forced to deal with many of these trends. This course starts with the changing market place and all of the pressures we will face in the coming year(s). We will ...
Evaluating, Insuring and Mitigating Flood Risk
8:00 AM - 10:57 AM
Discover impactful ways to help your prospects and clients understand and evaluate their flood risk to help them make an informed decision on the need for flood insurance. Understand the options for insuring flood and what coverage differences exist ...
Overlooked & Undersold Commercial Property Coverage
9:00 AM - 12:00 PM
The purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...
Insuring Truckers
10:00 AM - 1:02 PM
This course will cover all the main exposures faced by truckers and the coverages needed to protect them. Click here to register
Commercial Property Claims, Coverages, and Consequences
12:00 PM - 2:56 PM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
Advanced Investigative & Anti-Fraud Techniques for Insurance Agents
2:00 PM - 3:43 PM
In this session, Stacey Giulianti will review the extent of the problem of property insurance fraud in Florida, including statistics on fraud; fraud indicators for a variety of peril types; legal elements of each crime; and an agent’s role in ...
You Gotta Be Kidding Me! Strange but True Claims
2:00 PM - 4:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Organizational Culture - The Solution for Creating an Ethical and Productive Agency
8:00 AM - 10:55 AM
Most ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
Umbrella and Excess In An Hour
12:00 PM - 1:00 PM
This one-hour continuing education course clarifies the often-misunderstood distinctions between umbrella and excess liability policies. While the terms are frequently used interchangeably, they serve different purposes and function in unique ways ...
Parametric Insurance In An Hour
1:00 PM - 2:00 PM
This one-hour continuing education course provides a focused and practical introduction to parametric insurance—an innovative, event-based risk transfer solution that is transforming the insurance marketplace. Participants will explore how parametric ...
Crime Coverages, What The ISO Forms Do, and Do Not, Provide
2:00 PM - 5:15 PM
This three-hour continuing education course provides a detailed and practical review of ISO Commercial Crime Coverage Forms, focusing on what they cover-and just as importantly-what they do not. Crime insurance is often misunderstood by both insurance ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Cannabis 101
7:00 AM - 9:08 AM
This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws. The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...
Agency Coverage Standards: Putting the Pieces Together
8:00 AM - 9:56 AM
This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency. Click here to register
Advanced Investigative & Anti-Fraud Techniques for Insurance Agents
8:00 AM - 9:43 AM
In this session, Stacey Giulianti will review the extent of the problem of property insurance fraud in Florida, including statistics on fraud; fraud indicators for a variety of peril types; legal elements of each crime; and an agent’s role in ...
What a Mess - A Not-So Serious Look at Serious Personal Lines Claims
8:00 AM - 10:58 AM
This three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...
Issues in Named Insured: The Rules and the Whys
9:00 AM - 11:07 AM
This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...
Commercial Insurance Issues that Cause Heartburn
10:00 AM - 12:55 PM
To say the market is changing is an understatement. We are going to be (if not already) forced to deal with many of these trends. This course starts with the changing market place and all of the pressures we will face in the coming year(s). We will ...
An Hour Of True Crime - Wrong Way Driver
11:00 AM - 11:57 AM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
11:00 AM - 2:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Insuring Truckers
12:00 PM - 3:02 PM
This course will cover all the main exposures faced by truckers and the coverages needed to protect them. Click here to register
Overlooked & Undersold Commercial Property Coverage
12:00 PM - 3:00 PM
The purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...
Commercial Property Claims, Coverages, and Consequences
2:00 PM - 4:56 PM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
Additional Insureds - Misery Awaits!
2:00 PM - 3:56 PM
This course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
8:00 AM - 10:59 AM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
Don’t Leave Money on the Table: Optimizing Your Agency’s 401(k) Plan
9:00 AM - 11:02 AM
As an independent insurance agency owner, your 401(k) plan is more than just a benefit-it is a critical tool for tax efficiency, talent retention, and personal wealth accumulation. This 2-hour CE session will outline the types of retirement plans, and ...
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
11:00 AM - 1:57 PM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
2:00 PM - 4:57 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Valuation Considerations in the Commercial Property Form
8:00 AM - 9:59 AM
There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
Flood Overview: NFIP Basic - 1 Hour
8:00 AM - 8:56 AM
This one-hour course provides a foundational understanding of the National Flood Insurance Program (NFIP). Agents will gain essential knowledge of flood policy rating, claims handling, and marketing strategies to better educate and serve their ...
Tricks of the Trade - Understanding Builders Risk and Contractors Equipment
8:00 AM - 9:57 AM
This two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...
The Harsh Reality of Condominium Ownership - An Insurance Perspective
10:00 AM - 11:56 AM
One of the most difficult tasks an owner of a condominium has is to determine the insurance needed for their investment. This course will break down three issue that are necessary in determining insurance coverage needed: State Condominium ...
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
11:00 AM - 2:05 PM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
11:00 AM - 12:00 PM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
Making Sense of Care, Custody, OR Control
11:00 AM - 12:56 PM
This course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage. Click here to register
Insurance Issues with the Remote Workforce
12:00 PM - 1:56 PM
If insuring the huge amount of Home-Based businesses that start each year was not hard enough, COVID-19 has added to this trend. Businesses today are utilizing employees working from home to increase efficiency as well as reduce overall costs. With ...
Flood Insurance: Beyond The Fundamentals
1:00 PM - 3:55 PM
For over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...
Steering the Business Auto Policy – Covered Autos and Who is an Insured
2:00 PM - 3:57 PM
There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
2:00 PM - 4:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Ethics for Insurance Professionals
8:00 AM - 10:05 AM
This course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
To Simply Comply or Truly Excel Ethically
11:00 AM - 11:57 AM
This course will address why corporate ethics can't and shouldn't be reduced to simple compliance. Participants will be encouraged to consider a framework focused on behavior and virtues that can lead to excelling ethically and an even greater success ...
Flood Overview: NFIP Basic- 3 Hour
11:00 AM - 1:55 PM
This three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...
Additional Insureds and Contractual Liability
12:00 PM - 12:55 PM
This session is designed to show how contractual liability differs from additional insured status and how the two interact in the general liability policy. Click here to register
Kids and Cars - Claims That Should Scare You
12:00 PM - 2:56 PM
This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
What's Ethics Got to Do With It?
3:00 PM - 3:59 PM
Business codes of ethics, standards of ethical behavior, these are all expected in certain high-risk, highly regulated industries, including the insurance industry but what does that have to do with our everyday life as an agent, an account manager, ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Power of Prevention: Agency Risk Management Essentials of Service
8:00 AM - 11:00 AM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
Could Your Ethics Be Stunting Your Growth?
9:00 AM - 9:54 AM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
Demystifying the Business Auto Coverage Form
9:00 AM - 11:56 AM
The Business Auto Policy (BAP) is the 'go to' coverage form for our clients who have liability and physical damage exposures. Protection for autos owned by, used by and even those autos not owned by our clients, but for whom they have vicarious ...
Introduction to Surplus Lines
10:00 AM - 10:56 AM
This session is designed to provide basic information about requirements involving surplus lines business in Texas. It will also address some common coverage limitations that are found in Surplus Lines policies. Click here to register
Legacy Blueprint: Crafting Tomorrow's Agency Today
11:00 AM - 2:54 PM
In an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...
Power of Prevention: Agency Risk Management Essentials of Sales
11:00 AM - 2:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
Finally, Ethical Solutions That Make Sense
12:00 PM - 2:56 PM
This continuing education program explores practical, real-world approaches to ethical decision making within insurance. Beginning with the historical foundations of ethics and the distinction between ethics, values, and morality, participants examine ...
Power of Prevention: Agency Risk Management Essentials of Management
2:00 PM - 5:00 PM
This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
Adding Value In Personal Lines
3:00 PM - 5:57 PM
Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
An Insurance Horror Story - Hoarders
8:00 AM - 9:55 AM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
8:00 AM - 10:59 AM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
Cyber 101: The Basics of Cyber Insurance
9:00 AM - 10:03 AM
This hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register
Agritourism Insurance and Risk Management
11:00 AM - 1:04 PM
This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
11:00 AM - 12:08 PM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
11:00 AM - 1:58 PM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
Farm and Insurance Issues - Top Ten Cases of the Last Decade (Or So)
11:00 AM - 1:07 PM
The theme is simple; the cases and principles are not. This is a quick-moving survey of the most important agriculture and farm-related insurance decisions in the last ten years or so. After a brief introduction, the seminar will involve presenting ...
Cyber In An Hour
1:00 PM - 2:00 PM
This one-hour continuing education course provides a clear and practical overview of cyber insurance and why it has become essential for nearly every business. Cyber coverage is no longer just for large companies with complex technology systems-any ...
AI Implications in the Insurance Industry
2:00 PM - 3:08 PM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe
2:00 PM - 4:59 PM
Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
Workers' Compensation In An Hour
2:00 PM - 3:00 PM
This one-hour continuing education course provides a simple, high-level overview of how Workers' Compensation works and why it is required for nearly every employer. Often called the "sole remedy" for injured workers, Workers' Compensation is designed ...
Crime Insurance In An Hour
3:00 PM - 4:15 PM
This one-hour continuing education course explains why Crime Insurance is an important-but often overlooked-part of a business insurance program. Many insureds (and even some agents) assume theft is fully covered under a standard property policy. In ...
Executive Liability: An Overview and Key Issues
4:00 PM - 6:30 PM
This course provides an overview of Management Liability coverages, focusing on Directors & Officers Liability, Employment Practices Liability, Fiduciary Liability, and Employee Benefits Liability. Although these are distinct coverages, they share a ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
If It Moves On The Farm – It Presents A Risk
8:00 AM - 9:46 AM
Items which move present substantial risk to our clients. Whether an item is mobile under its own power or is provided mobility via another method, the exposures are real and dramatic. This presentation will address the exposures associated with ...
Farm Property – Vital Endorsements For the Small or Hobby Farmer
10:00 AM - 11:56 AM
Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
Are You Smarter than an Underwriter? 7 Simple Underwriting Questions No One Asks
11:00 AM - 12:56 PM
Let's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...
Farm Property Coverage for the Small or Hobby Farmer – An Overview
12:00 PM - 1:55 PM
U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange
12:00 PM - 2:56 PM
This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
An Hour of True Crime - Schoharie Limousine Accident
12:00 PM - 12:58 PM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
Insureds: Who, When and Why
2:00 PM - 4:00 PM
Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property
2:00 PM - 3:54 PM
According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
Preparing for Contracts and Contractual Risk Transfer
2:00 PM - 4:05 PM
Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
What a Crime - Understanding Crime Insurance
2:00 PM - 4:57 PM
This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
2025: Newest Cyber Attacks, State of Cyber Market, and Coverage That Your Clients Should Have
8:00 AM - 9:42 AM
As cyber threats continue to evolve, understanding the current cyber landscape is more important than ever. This course explores the latest cyberattacks, trends in ransomware, and the real-world impact on businesses of all sizes. Participants will ...
Business Income Made Easy
9:00 AM - 11:56 AM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Insurance: Approved for Recreational Use with Kevin Amrhein
11:00 AM - 12:46 PM
This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
The Character Clause: Ethics, Sports, and the Business of Winning Right
1:00 PM - 1:57 PM
This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...
Insuring Drones and Modern Transit Risks
2:00 PM - 3:52 PM
From drones in the sky to self-driving cars to tourists buzzing around on rented scooters, innovations in transportation are moving all around you. This session discusses the latest on drones and transportation tech and explores the many exposures and ...
What To Do With Rental Cars
2:00 PM - 4:57 PM
This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Commercial Insurance Coverages, Court Cases and Chaos
7:00 AM - 9:55 AM
This course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
Coverage Concerns for App/Web-Based Services
8:00 AM - 9:49 AM
In this session, Kevin Amrhein will review a variety of exposures presented by app-based services that deliver your groceries, bring your dinner, drive you places, find work, and many others. Kevin will also discuss the coverage (or lack thereof) ...
New(er) Power on the Farm: Wind, Solar, Methane, Biomass
11:00 AM - 12:51 PM
This class will review the various renewable energy options available to our farm and ag accounts. We will examine the benefits and challenges of the use of wind, methane, solar and biomass on the farm. What are the risk management considerations ...
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t
12:00 PM - 2:57 PM
The Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
Practical Ethics for Insurance Agents
12:00 PM - 2:59 PM
How does Ethics theory translate into the day-to-day life of an agent? In this course, we'll examine how our ethical compass is set from childhood, what drives our behavior, and the impact our society has on how we judge ethical behavior. We'll delve ...
Studies in Ethics - A Hippocratic Oath for Insurance Professionals
1:00 PM - 4:07 PM
Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
Difficult Coverage Determinations
2:00 PM - 3:46 PM
The automobile insurance industry is always evolving, with issues such as residency in a telecommuting world, ride-share exclusions, and rental car coverages provoking new case law. Florida as a venue has its challenges, with a high number of ...
Flood Insurance 2.0
2:00 PM - 4:57 PM
This course will examine the history, products & policies, general rules, claims process, and rating procedures of the Flood Insurance policy. The course also reviews the most recent NFIP changes. The flood course meets the requirements of the ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance
7:00 AM - 10:07 AM
This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
Ethical Leadership is Impactful Leadership - Don't Just Tell Me - Show Me!
9:00 AM - 10:03 AM
Ethics aren't something that you can teach as effectively as modeling what ethical behavior looks like and "doing life" with others. Ethical leadership is contextual and depends on both relationships and circumstances, thus impactful leadership when ...
E&O Nightmares
9:00 AM - 10:58 AM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
Garage Operations, Valet Parking, Storage Facilities and Similar Auto Risks - Vital Coverage Considerations
10:00 AM - 12:57 PM
Businesses whose operations require that they take customers’ autos into their care, custody or control have unique exposures. Their legal liability associated with bodily injury and/or property damage to a third party while in possession of these ...
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
11:00 AM - 11:57 AM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
11:00 AM - 1:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
CGL & the Contractor: Traps & Tricks
12:00 PM - 2:58 PM
This course deals with the ISO CGL as it applies to contractors. Included in the discussion will be a discussion of the insurance and non-insurance remedies for the coverage gaps. Emphasis will be on increased awareness, loss reduction, and increased ...
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider
2:00 PM - 5:02 PM
The Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
Exploring Personal Auto Claims & Coverage Scenarios
3:00 PM - 6:00 PM
This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider
8:00 AM - 11:02 AM
The Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
Exploring Personal Auto Claims & Coverage Scenarios
9:00 AM - 12:00 PM
This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance
9:00 AM - 12:07 PM
This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
Ethical Leadership is Impactful Leadership - Don't Just Tell Me - Show Me!
11:00 AM - 12:03 PM
Ethics aren't something that you can teach as effectively as modeling what ethical behavior looks like and "doing life" with others. Ethical leadership is contextual and depends on both relationships and circumstances, thus impactful leadership when ...
Garage Operations, Valet Parking, Storage Facilities and Similar Auto Risks - Vital Coverage Considerations
12:00 PM - 2:57 PM
Businesses whose operations require that they take customers’ autos into their care, custody or control have unique exposures. Their legal liability associated with bodily injury and/or property damage to a third party while in possession of these ...
Tricks of the Trade - Understanding Builders Risk and Contractors Equipment
12:00 PM - 1:57 PM
This two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...
Coverage Essentials: Introduction to the Homeowners Policy
1:00 PM - 4:04 PM
This comprehensive course is designed to deepen insurance professionals' understanding of Homeowners insurance policies. Participants will explore the key differences between the various Homeowners Coverage Forms and gain a clear understanding of the ...
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
2:00 PM - 2:57 PM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
2:00 PM - 4:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
CGL & the Contractor: Traps & Tricks
3:00 PM - 5:58 PM
This course deals with the ISO CGL as it applies to contractors. Included in the discussion will be a discussion of the insurance and non-insurance remedies for the coverage gaps. Emphasis will be on increased awareness, loss reduction, and increased ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Studies in Ethics - A Hippocratic Oath for Insurance Professionals
7:00 AM - 10:07 AM
Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
Difficult Coverage Determinations
8:00 AM - 9:46 AM
The automobile insurance industry is always evolving, with issues such as residency in a telecommuting world, ride-share exclusions, and rental car coverages provoking new case law. Florida as a venue has its challenges, with a high number of ...
Flood Insurance 2.0
8:00 AM - 10:57 AM
This course will examine the history, products & policies, general rules, claims process, and rating procedures of the Flood Insurance policy. The course also reviews the most recent NFIP changes. The flood course meets the requirements of the ...
Commercial Insurance Coverages, Court Cases and Chaos
9:00 AM - 11:55 AM
This course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
Finally, Ethical Solutions That Make Sense
9:00 AM - 11:56 AM
This continuing education program explores practical, real-world approaches to ethical decision making within insurance. Beginning with the historical foundations of ethics and the distinction between ethics, values, and morality, participants examine ...
Umbrella and Excess In An Hour
9:00 AM - 10:00 AM
This one-hour continuing education course clarifies the often-misunderstood distinctions between umbrella and excess liability policies. While the terms are frequently used interchangeably, they serve different purposes and function in unique ways ...
You Gotta Be Kidding Me! Strange but True Claims
10:00 AM - 12:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
Crime Coverages, What The ISO Forms Do, and Do Not, Provide
10:00 AM - 1:15 PM
This three-hour continuing education course provides a detailed and practical review of ISO Commercial Crime Coverage Forms, focusing on what they cover-and just as importantly-what they do not. Crime insurance is often misunderstood by both insurance ...
Coverage Concerns for App/Web-Based Services
11:00 AM - 12:49 PM
In this session, Kevin Amrhein will review a variety of exposures presented by app-based services that deliver your groceries, bring your dinner, drive you places, find work, and many others. Kevin will also discuss the coverage (or lack thereof) ...
Parametric Insurance In An Hour
11:00 AM - 12:00 PM
This one-hour continuing education course provides a focused and practical introduction to parametric insurance—an innovative, event-based risk transfer solution that is transforming the insurance marketplace. Participants will explore how parametric ...
What a Mess - A Not-So Serious Look at Serious Personal Lines Claims
12:00 PM - 2:58 PM
This three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t
2:00 PM - 4:57 PM
The Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
New(er) Power on the Farm: Wind, Solar, Methane, Biomass
2:00 PM - 3:51 PM
This class will review the various renewable energy options available to our farm and ag accounts. We will examine the benefits and challenges of the use of wind, methane, solar and biomass on the farm. What are the risk management considerations ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Insuring Drones and Modern Transit Risks
8:00 AM - 9:52 AM
From drones in the sky to self-driving cars to tourists buzzing around on rented scooters, innovations in transportation are moving all around you. This session discusses the latest on drones and transportation tech and explores the many exposures and ...
What To Do With Rental Cars
8:00 AM - 10:57 AM
This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
Business Income Made Easy
11:00 AM - 1:56 PM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Evaluating, Insuring and Mitigating Flood Risk
12:00 PM - 2:57 PM
Discover impactful ways to help your prospects and clients understand and evaluate their flood risk to help them make an informed decision on the need for flood insurance. Understand the options for insuring flood and what coverage differences exist ...
Don’t Leave Money on the Table: Optimizing Your Agency’s 401(k) Plan
12:00 PM - 2:02 PM
As an independent insurance agency owner, your 401(k) plan is more than just a benefit-it is a critical tool for tax efficiency, talent retention, and personal wealth accumulation. This 2-hour CE session will outline the types of retirement plans, and ...
E&O Nightmares
1:00 PM - 2:58 PM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
Insurance: Approved for Recreational Use with Kevin Amrhein
2:00 PM - 3:46 PM
This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property
8:00 AM - 9:54 AM
According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
Insureds: Who, When and Why
8:00 AM - 10:00 AM
Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
Preparing for Contracts and Contractual Risk Transfer
8:00 AM - 10:05 AM
Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
What a Crime - Understanding Crime Insurance
8:00 AM - 10:57 AM
This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
If It Moves On The Farm – It Presents A Risk
10:00 AM - 11:46 AM
Items which move present substantial risk to our clients. Whether an item is mobile under its own power or is provided mobility via another method, the exposures are real and dramatic. This presentation will address the exposures associated with ...
Farm Property – Vital Endorsements For the Small or Hobby Farmer
12:00 PM - 1:56 PM
Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
Are You Smarter than an Underwriter? 7 Simple Underwriting Questions No One Asks
2:00 PM - 3:56 PM
Let's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...
Farm Property Coverage for the Small or Hobby Farmer – An Overview
2:00 PM - 3:55 PM
U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange
2:00 PM - 4:56 PM
This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
AI Implications in the Insurance Industry
8:00 AM - 9:08 AM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe
8:00 AM - 10:59 AM
Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
11:00 AM - 1:59 PM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
An Insurance Horror Story - Hoarders
11:00 AM - 12:55 PM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
Cyber 101: The Basics of Cyber Insurance
11:00 AM - 12:03 PM
This hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register
Farm and Insurance Issues - Top Ten Cases of the Last Decade (Or So)
1:00 PM - 3:07 PM
The theme is simple; the cases and principles are not. This is a quick-moving survey of the most important agriculture and farm-related insurance decisions in the last ten years or so. After a brief introduction, the seminar will involve presenting ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
1:00 PM - 2:08 PM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
Agritourism Insurance and Risk Management
2:00 PM - 4:04 PM
This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
2:00 PM - 4:58 PM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
8:00 AM - 10:57 AM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
Additional Insureds - Misery Awaits!
8:00 AM - 9:56 AM
This course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
Cannabis 101
9:00 AM - 11:08 AM
This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws. The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...
Organizational Culture - The Solution for Creating an Ethical and Productive Agency
10:00 AM - 12:55 PM
Most ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
An Hour of True Crime - Schoharie Limousine Accident
10:00 AM - 10:58 AM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
Agency Coverage Standards: Putting the Pieces Together
11:00 AM - 12:56 PM
This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency. Click here to register
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
11:00 AM - 1:59 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
Issues in Named Insured: The Rules and the Whys
11:00 AM - 1:07 PM
This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...
2025: Newest Cyber Attacks, State of Cyber Market, and Coverage That Your Clients Should Have
1:00 PM - 2:42 PM
As cyber threats continue to evolve, understanding the current cyber landscape is more important than ever. This course explores the latest cyberattacks, trends in ransomware, and the real-world impact on businesses of all sizes. Participants will ...
An Hour Of True Crime - Wrong Way Driver
2:00 PM - 2:57 PM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
2:00 PM - 4:57 PM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Flood Insurance: Beyond The Fundamentals
7:00 AM - 9:55 AM
For over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...
Steering the Business Auto Policy – Covered Autos and Who is an Insured
8:00 AM - 9:57 AM
There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
8:00 AM - 10:16 AM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
Practical Ethics for Insurance Agents
8:00 AM - 10:59 AM
How does Ethics theory translate into the day-to-day life of an agent? In this course, we'll examine how our ethical compass is set from childhood, what drives our behavior, and the impact our society has on how we judge ethical behavior. We'll delve ...
Valuation Considerations in the Commercial Property Form
11:00 AM - 12:59 PM
There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
Flood Overview: NFIP Basic - 1 Hour
11:00 AM - 11:56 AM
This one-hour course provides a foundational understanding of the National Flood Insurance Program (NFIP). Agents will gain essential knowledge of flood policy rating, claims handling, and marketing strategies to better educate and serve their ...
The Harsh Reality of Condominium Ownership - An Insurance Perspective
12:00 PM - 1:56 PM
One of the most difficult tasks an owner of a condominium has is to determine the insurance needed for their investment. This course will break down three issue that are necessary in determining insurance coverage needed: State Condominium ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
1:00 PM - 2:00 PM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
2:00 PM - 5:05 PM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
Insurance Issues with the Remote Workforce
2:00 PM - 3:56 PM
If insuring the huge amount of Home-Based businesses that start each year was not hard enough, COVID-19 has added to this trend. Businesses today are utilizing employees working from home to increase efficiency as well as reduce overall costs. With ...
Making Sense of Care, Custody, OR Control
2:00 PM - 3:56 PM
This course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage. Click here to register
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
What's Ethics Got to Do With It?
9:00 AM - 9:59 AM
Business codes of ethics, standards of ethical behavior, these are all expected in certain high-risk, highly regulated industries, including the insurance industry but what does that have to do with our everyday life as an agent, an account manager, ...
Kids and Cars - Claims That Should Scare You
9:00 AM - 11:56 AM
This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
Cyber In An Hour
9:00 AM - 10:00 AM
This one-hour continuing education course provides a clear and practical overview of cyber insurance and why it has become essential for nearly every business. Cyber coverage is no longer just for large companies with complex technology systems-any ...
Ethics for Insurance Professionals
10:00 AM - 12:05 PM
This course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
Workers' Compensation In An Hour
10:00 AM - 11:00 AM
This one-hour continuing education course provides a simple, high-level overview of how Workers' Compensation works and why it is required for nearly every employer. Often called the "sole remedy" for injured workers, Workers' Compensation is designed ...
Crime Insurance In An Hour
11:00 AM - 12:15 PM
This one-hour continuing education course explains why Crime Insurance is an important-but often overlooked-part of a business insurance program. Many insureds (and even some agents) assume theft is fully covered under a standard property policy. In ...
Executive Liability: An Overview and Key Issues
12:00 PM - 2:30 PM
This course provides an overview of Management Liability coverages, focusing on Directors & Officers Liability, Employment Practices Liability, Fiduciary Liability, and Employee Benefits Liability. Although these are distinct coverages, they share a ...
To Simply Comply or Truly Excel Ethically
1:00 PM - 1:57 PM
This course will address why corporate ethics can't and shouldn't be reduced to simple compliance. Participants will be encouraged to consider a framework focused on behavior and virtues that can lead to excelling ethically and an even greater success ...
Additional Insureds and Contractual Liability
2:00 PM - 2:55 PM
This session is designed to show how contractual liability differs from additional insured status and how the two interact in the general liability policy. Click here to register
Flood Overview: NFIP Basic- 3 Hour
2:00 PM - 4:55 PM
This three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Power of Prevention: Agency Risk Management Essentials of Management
8:00 AM - 11:00 AM
This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
Adding Value In Personal Lines
9:00 AM - 11:57 AM
Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
Power of Prevention: Agency Risk Management Essentials of Service
11:00 AM - 2:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
Introduction to Surplus Lines
12:00 PM - 12:56 PM
This session is designed to provide basic information about requirements involving surplus lines business in Texas. It will also address some common coverage limitations that are found in Surplus Lines policies. Click here to register
Demystifying the Business Auto Coverage Form
12:00 PM - 2:56 PM
The Business Auto Policy (BAP) is the 'go to' coverage form for our clients who have liability and physical damage exposures. Protection for autos owned by, used by and even those autos not owned by our clients, but for whom they have vicarious ...
Power of Prevention: Agency Risk Management Essentials of Sales
2:00 PM - 5:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Commercial Property Claims, Coverages, and Consequences
8:00 AM - 10:56 AM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
The Character Clause: Ethics, Sports, and the Business of Winning Right
9:00 AM - 9:57 AM
This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...
Advanced Investigative & Anti-Fraud Techniques for Insurance Agents
11:00 AM - 12:43 PM
In this session, Stacey Giulianti will review the extent of the problem of property insurance fraud in Florida, including statistics on fraud; fraud indicators for a variety of peril types; legal elements of each crime; and an agent’s role in ...
Commercial Insurance Issues that Cause Heartburn
12:00 PM - 2:55 PM
To say the market is changing is an understatement. We are going to be (if not already) forced to deal with many of these trends. This course starts with the changing market place and all of the pressures we will face in the coming year(s). We will ...
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
2:00 PM - 5:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Insuring Truckers
2:00 PM - 5:02 PM
This course will cover all the main exposures faced by truckers and the coverages needed to protect them. Click here to register
Overlooked & Undersold Commercial Property Coverage
3:00 PM - 6:00 PM
The purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
What a Mess - A Not-So Serious Look at Serious Personal Lines Claims
8:00 AM - 10:58 AM
This three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...
Coverage Essentials: Introduction to the Homeowners Policy
9:00 AM - 12:04 PM
This comprehensive course is designed to deepen insurance professionals' understanding of Homeowners insurance policies. Participants will explore the key differences between the various Homeowners Coverage Forms and gain a clear understanding of the ...
Could Your Ethics Be Stunting Your Growth?
11:00 AM - 11:54 AM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
Legacy Blueprint: Crafting Tomorrow's Agency Today
1:00 PM - 4:54 PM
In an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
8:00 AM - 10:01 AM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
8:00 AM - 8:57 AM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
CGL & the Contractor: Traps & Tricks
9:00 AM - 11:58 AM
This course deals with the ISO CGL as it applies to contractors. Included in the discussion will be a discussion of the insurance and non-insurance remedies for the coverage gaps. Emphasis will be on increased awareness, loss reduction, and increased ...
Don’t Leave Money on the Table: Optimizing Your Agency’s 401(k) Plan
9:00 AM - 11:02 AM
As an independent insurance agency owner, your 401(k) plan is more than just a benefit-it is a critical tool for tax efficiency, talent retention, and personal wealth accumulation. This 2-hour CE session will outline the types of retirement plans, and ...
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider
10:00 AM - 1:02 PM
The Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance
11:00 AM - 2:07 PM
This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
Exploring Personal Auto Claims & Coverage Scenarios
12:00 PM - 3:00 PM
This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
Ethical Leadership is Impactful Leadership - Don't Just Tell Me - Show Me!
1:00 PM - 2:03 PM
Ethics aren't something that you can teach as effectively as modeling what ethical behavior looks like and "doing life" with others. Ethical leadership is contextual and depends on both relationships and circumstances, thus impactful leadership when ...
Garage Operations, Valet Parking, Storage Facilities and Similar Auto Risks - Vital Coverage Considerations
2:00 PM - 4:57 PM
Businesses whose operations require that they take customers’ autos into their care, custody or control have unique exposures. Their legal liability associated with bodily injury and/or property damage to a third party while in possession of these ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t
8:00 AM - 10:57 AM
The Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
New(er) Power on the Farm: Wind, Solar, Methane, Biomass
8:00 AM - 9:51 AM
This class will review the various renewable energy options available to our farm and ag accounts. We will examine the benefits and challenges of the use of wind, methane, solar and biomass on the farm. What are the risk management considerations ...
Studies in Ethics - A Hippocratic Oath for Insurance Professionals
9:00 AM - 12:07 PM
Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
Flood Insurance 2.0
10:00 AM - 12:57 PM
This course will examine the history, products & policies, general rules, claims process, and rating procedures of the Flood Insurance policy. The course also reviews the most recent NFIP changes. The flood course meets the requirements of the ...
Commercial Insurance Coverages, Court Cases and Chaos
11:00 AM - 1:55 PM
This course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
Difficult Coverage Determinations
11:00 AM - 12:46 PM
The automobile insurance industry is always evolving, with issues such as residency in a telecommuting world, ride-share exclusions, and rental car coverages provoking new case law. Florida as a venue has its challenges, with a high number of ...
Coverage Concerns for App/Web-Based Services
2:00 PM - 3:49 PM
In this session, Kevin Amrhein will review a variety of exposures presented by app-based services that deliver your groceries, bring your dinner, drive you places, find work, and many others. Kevin will also discuss the coverage (or lack thereof) ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Evaluating, Insuring and Mitigating Flood Risk
8:00 AM - 10:57 AM
Discover impactful ways to help your prospects and clients understand and evaluate their flood risk to help them make an informed decision on the need for flood insurance. Understand the options for insuring flood and what coverage differences exist ...
Insurance: Approved for Recreational Use with Kevin Amrhein
8:00 AM - 9:46 AM
This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
What To Do With Rental Cars
10:00 AM - 12:57 PM
This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
Insuring Drones and Modern Transit Risks
11:00 AM - 12:52 PM
From drones in the sky to self-driving cars to tourists buzzing around on rented scooters, innovations in transportation are moving all around you. This session discusses the latest on drones and transportation tech and explores the many exposures and ...
Business Income Made Easy
1:00 PM - 3:56 PM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
You Gotta Be Kidding Me! Strange but True Claims
1:00 PM - 3:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Are You Smarter than an Underwriter? 7 Simple Underwriting Questions No One Asks
8:00 AM - 9:56 AM
Let's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...
Farm Property Coverage for the Small or Hobby Farmer – An Overview
8:00 AM - 9:55 AM
U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange
8:00 AM - 10:56 AM
This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property
10:00 AM - 11:54 AM
According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
What a Crime - Understanding Crime Insurance
10:00 AM - 12:57 PM
This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
Insureds: Who, When and Why
11:00 AM - 1:00 PM
Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
Preparing for Contracts and Contractual Risk Transfer
11:00 AM - 1:05 PM
Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
If It Moves On The Farm – It Presents A Risk
12:00 PM - 1:46 PM
Items which move present substantial risk to our clients. Whether an item is mobile under its own power or is provided mobility via another method, the exposures are real and dramatic. This presentation will address the exposures associated with ...
Umbrella and Excess In An Hour
12:00 PM - 1:00 PM
This one-hour continuing education course clarifies the often-misunderstood distinctions between umbrella and excess liability policies. While the terms are frequently used interchangeably, they serve different purposes and function in unique ways ...
Parametric Insurance In An Hour
1:00 PM - 2:00 PM
This one-hour continuing education course provides a focused and practical introduction to parametric insurance—an innovative, event-based risk transfer solution that is transforming the insurance marketplace. Participants will explore how parametric ...
Farm Property – Vital Endorsements For the Small or Hobby Farmer
2:00 PM - 3:56 PM
Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
Crime Coverages, What The ISO Forms Do, and Do Not, Provide
2:00 PM - 5:15 PM
This three-hour continuing education course provides a detailed and practical review of ISO Commercial Crime Coverage Forms, focusing on what they cover-and just as importantly-what they do not. Crime insurance is often misunderstood by both insurance ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Farm and Insurance Issues - Top Ten Cases of the Last Decade (Or So)
7:00 AM - 9:07 AM
The theme is simple; the cases and principles are not. This is a quick-moving survey of the most important agriculture and farm-related insurance decisions in the last ten years or so. After a brief introduction, the seminar will involve presenting ...
Agritourism Insurance and Risk Management
8:00 AM - 10:04 AM
This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
8:00 AM - 10:58 AM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
AI Implications in the Insurance Industry
11:00 AM - 12:08 PM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe
11:00 AM - 1:59 PM
Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
Cyber 101: The Basics of Cyber Insurance
1:00 PM - 2:03 PM
This hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
2:00 PM - 4:59 PM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
An Insurance Horror Story - Hoarders
2:00 PM - 3:55 PM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
3:00 PM - 4:08 PM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
An Hour Of True Crime - Wrong Way Driver
8:00 AM - 8:57 AM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
8:00 AM - 10:57 AM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
Cannabis 101
11:00 AM - 1:08 PM
This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws. The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
11:00 AM - 1:57 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
Additional Insureds - Misery Awaits!
11:00 AM - 12:56 PM
This course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
Organizational Culture - The Solution for Creating an Ethical and Productive Agency
12:00 PM - 2:55 PM
Most ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
An Hour of True Crime - Schoharie Limousine Accident
12:00 PM - 12:58 PM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
Issues in Named Insured: The Rules and the Whys
1:00 PM - 3:07 PM
This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...
Agency Coverage Standards: Putting the Pieces Together
2:00 PM - 3:56 PM
This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency. Click here to register
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
2:00 PM - 4:59 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
7:00 AM - 8:00 AM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
8:00 AM - 11:05 AM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
Insurance Issues with the Remote Workforce
8:00 AM - 9:56 AM
If insuring the huge amount of Home-Based businesses that start each year was not hard enough, COVID-19 has added to this trend. Businesses today are utilizing employees working from home to increase efficiency as well as reduce overall costs. With ...
2025: Newest Cyber Attacks, State of Cyber Market, and Coverage That Your Clients Should Have
8:00 AM - 9:42 AM
As cyber threats continue to evolve, understanding the current cyber landscape is more important than ever. This course explores the latest cyberattacks, trends in ransomware, and the real-world impact on businesses of all sizes. Participants will ...
Making Sense of Care, Custody, OR Control
8:00 AM - 9:56 AM
This course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage. Click here to register
Tricks of the Trade - Understanding Builders Risk and Contractors Equipment
8:00 AM - 9:57 AM
This two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...
Flood Insurance: Beyond The Fundamentals
9:00 AM - 11:55 AM
For over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...
Steering the Business Auto Policy – Covered Autos and Who is an Insured
11:00 AM - 12:57 PM
There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
11:00 AM - 1:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
The Character Clause: Ethics, Sports, and the Business of Winning Right
1:00 PM - 1:57 PM
This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...
The Harsh Reality of Condominium Ownership - An Insurance Perspective
2:00 PM - 3:56 PM
One of the most difficult tasks an owner of a condominium has is to determine the insurance needed for their investment. This course will break down three issue that are necessary in determining insurance coverage needed: State Condominium ...
Valuation Considerations in the Commercial Property Form
2:00 PM - 3:59 PM
There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
Flood Overview: NFIP Basic - 1 Hour
2:00 PM - 2:56 PM
This one-hour course provides a foundational understanding of the National Flood Insurance Program (NFIP). Agents will gain essential knowledge of flood policy rating, claims handling, and marketing strategies to better educate and serve their ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Additional Insureds and Contractual Liability
8:00 AM - 8:55 AM
This session is designed to show how contractual liability differs from additional insured status and how the two interact in the general liability policy. Click here to register
Flood Overview: NFIP Basic- 3 Hour
8:00 AM - 10:55 AM
This three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...
What's Ethics Got to Do With It?
11:00 AM - 11:59 AM
Business codes of ethics, standards of ethical behavior, these are all expected in certain high-risk, highly regulated industries, including the insurance industry but what does that have to do with our everyday life as an agent, an account manager, ...
Ethics for Insurance Professionals
12:00 PM - 2:05 PM
This course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
Practical Ethics for Insurance Agents
12:00 PM - 2:59 PM
How does Ethics theory translate into the day-to-day life of an agent? In this course, we'll examine how our ethical compass is set from childhood, what drives our behavior, and the impact our society has on how we judge ethical behavior. We'll delve ...
Kids and Cars - Claims That Should Scare You
12:00 PM - 2:56 PM
This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
To Simply Comply or Truly Excel Ethically
3:00 PM - 3:57 PM
This course will address why corporate ethics can't and shouldn't be reduced to simple compliance. Participants will be encouraged to consider a framework focused on behavior and virtues that can lead to excelling ethically and an even greater success ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Power of Prevention: Agency Risk Management Essentials of Sales
8:00 AM - 11:00 AM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
E&O Nightmares
9:00 AM - 10:58 AM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
Power of Prevention: Agency Risk Management Essentials of Management
11:00 AM - 2:00 PM
This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
Adding Value In Personal Lines
12:00 PM - 2:57 PM
Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
Finally, Ethical Solutions That Make Sense
12:00 PM - 2:56 PM
This continuing education program explores practical, real-world approaches to ethical decision making within insurance. Beginning with the historical foundations of ethics and the distinction between ethics, values, and morality, participants examine ...
Could Your Ethics Be Stunting Your Growth?
1:00 PM - 1:54 PM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
Introduction to Surplus Lines
2:00 PM - 2:56 PM
This session is designed to provide basic information about requirements involving surplus lines business in Texas. It will also address some common coverage limitations that are found in Surplus Lines policies. Click here to register
Power of Prevention: Agency Risk Management Essentials of Service
2:00 PM - 5:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
Demystifying the Business Auto Coverage Form
3:00 PM - 5:56 PM
The Business Auto Policy (BAP) is the 'go to' coverage form for our clients who have liability and physical damage exposures. Protection for autos owned by, used by and even those autos not owned by our clients, but for whom they have vicarious ...
Legacy Blueprint: Crafting Tomorrow's Agency Today
3:00 PM - 6:54 PM
In an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
8:00 AM - 11:02 AM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Insuring Truckers
8:00 AM - 11:02 AM
This course will cover all the main exposures faced by truckers and the coverages needed to protect them. Click here to register
Overlooked & Undersold Commercial Property Coverage
9:00 AM - 12:00 PM
The purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...
Commercial Property Claims, Coverages, and Consequences
10:00 AM - 12:56 PM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
Cyber In An Hour
1:00 PM - 2:00 PM
This one-hour continuing education course provides a clear and practical overview of cyber insurance and why it has become essential for nearly every business. Cyber coverage is no longer just for large companies with complex technology systems-any ...
Advanced Investigative & Anti-Fraud Techniques for Insurance Agents
2:00 PM - 3:43 PM
In this session, Stacey Giulianti will review the extent of the problem of property insurance fraud in Florida, including statistics on fraud; fraud indicators for a variety of peril types; legal elements of each crime; and an agent’s role in ...
Commercial Insurance Issues that Cause Heartburn
2:00 PM - 4:55 PM
To say the market is changing is an understatement. We are going to be (if not already) forced to deal with many of these trends. This course starts with the changing market place and all of the pressures we will face in the coming year(s). We will ...
Workers' Compensation In An Hour
2:00 PM - 3:00 PM
This one-hour continuing education course provides a simple, high-level overview of how Workers' Compensation works and why it is required for nearly every employer. Often called the "sole remedy" for injured workers, Workers' Compensation is designed ...
Crime Insurance In An Hour
3:00 PM - 4:15 PM
This one-hour continuing education course explains why Crime Insurance is an important-but often overlooked-part of a business insurance program. Many insureds (and even some agents) assume theft is fully covered under a standard property policy. In ...
Executive Liability: An Overview and Key Issues
4:00 PM - 6:30 PM
This course provides an overview of Management Liability coverages, focusing on Directors & Officers Liability, Employment Practices Liability, Fiduciary Liability, and Employee Benefits Liability. Although these are distinct coverages, they share a ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Cyber 101: The Basics of Cyber Insurance
7:00 AM - 8:03 AM
This hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
8:00 AM - 10:59 AM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
An Insurance Horror Story - Hoarders
8:00 AM - 9:55 AM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
Farm and Insurance Issues - Top Ten Cases of the Last Decade (Or So)
9:00 AM - 11:07 AM
The theme is simple; the cases and principles are not. This is a quick-moving survey of the most important agriculture and farm-related insurance decisions in the last ten years or so. After a brief introduction, the seminar will involve presenting ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
9:00 AM - 10:08 AM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
Finally, Ethical Solutions That Make Sense
9:00 AM - 11:56 AM
This continuing education program explores practical, real-world approaches to ethical decision making within insurance. Beginning with the historical foundations of ethics and the distinction between ethics, values, and morality, participants examine ...
Umbrella and Excess In An Hour
9:00 AM - 10:00 AM
This one-hour continuing education course clarifies the often-misunderstood distinctions between umbrella and excess liability policies. While the terms are frequently used interchangeably, they serve different purposes and function in unique ways ...
You Gotta Be Kidding Me! Strange but True Claims
10:00 AM - 12:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
Crime Coverages, What The ISO Forms Do, and Do Not, Provide
10:00 AM - 1:15 PM
This three-hour continuing education course provides a detailed and practical review of ISO Commercial Crime Coverage Forms, focusing on what they cover-and just as importantly-what they do not. Crime insurance is often misunderstood by both insurance ...
Agritourism Insurance and Risk Management
11:00 AM - 1:04 PM
This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
11:00 AM - 1:58 PM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
Parametric Insurance In An Hour
11:00 AM - 12:00 PM
This one-hour continuing education course provides a focused and practical introduction to parametric insurance—an innovative, event-based risk transfer solution that is transforming the insurance marketplace. Participants will explore how parametric ...
What a Mess - A Not-So Serious Look at Serious Personal Lines Claims
12:00 PM - 2:58 PM
This three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...
AI Implications in the Insurance Industry
2:00 PM - 3:08 PM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe
2:00 PM - 4:59 PM
Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Farm Property – Vital Endorsements For the Small or Hobby Farmer
8:00 AM - 9:56 AM
Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
Farm Property Coverage for the Small or Hobby Farmer – An Overview
10:00 AM - 11:55 AM
U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange
10:00 AM - 12:56 PM
This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
Are You Smarter than an Underwriter? 7 Simple Underwriting Questions No One Asks
11:00 AM - 12:56 PM
Let's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property
12:00 PM - 1:54 PM
According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
What a Crime - Understanding Crime Insurance
12:00 PM - 2:57 PM
This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
Evaluating, Insuring and Mitigating Flood Risk
12:00 PM - 2:57 PM
Discover impactful ways to help your prospects and clients understand and evaluate their flood risk to help them make an informed decision on the need for flood insurance. Understand the options for insuring flood and what coverage differences exist ...
Don’t Leave Money on the Table: Optimizing Your Agency’s 401(k) Plan
12:00 PM - 2:02 PM
As an independent insurance agency owner, your 401(k) plan is more than just a benefit-it is a critical tool for tax efficiency, talent retention, and personal wealth accumulation. This 2-hour CE session will outline the types of retirement plans, and ...
E&O Nightmares
1:00 PM - 2:58 PM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
Insureds: Who, When and Why
2:00 PM - 4:00 PM
Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
If It Moves On The Farm – It Presents A Risk
2:00 PM - 3:46 PM
Items which move present substantial risk to our clients. Whether an item is mobile under its own power or is provided mobility via another method, the exposures are real and dramatic. This presentation will address the exposures associated with ...
Preparing for Contracts and Contractual Risk Transfer
2:00 PM - 4:05 PM
Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Business Income Made Easy
7:00 AM - 9:56 AM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Coverage Essentials: Introduction to the Homeowners Policy
11:00 AM - 2:04 PM
This comprehensive course is designed to deepen insurance professionals' understanding of Homeowners insurance policies. Participants will explore the key differences between the various Homeowners Coverage Forms and gain a clear understanding of the ...
Insurance: Approved for Recreational Use with Kevin Amrhein
11:00 AM - 12:46 PM
This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
What To Do With Rental Cars
12:00 PM - 2:57 PM
This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
Insuring Drones and Modern Transit Risks
2:00 PM - 3:52 PM
From drones in the sky to self-driving cars to tourists buzzing around on rented scooters, innovations in transportation are moving all around you. This session discusses the latest on drones and transportation tech and explores the many exposures and ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Coverage Concerns for App/Web-Based Services
8:00 AM - 9:49 AM
In this session, Kevin Amrhein will review a variety of exposures presented by app-based services that deliver your groceries, bring your dinner, drive you places, find work, and many others. Kevin will also discuss the coverage (or lack thereof) ...
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t
10:00 AM - 12:57 PM
The Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
Studies in Ethics - A Hippocratic Oath for Insurance Professionals
11:00 AM - 2:07 PM
Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
New(er) Power on the Farm: Wind, Solar, Methane, Biomass
11:00 AM - 12:51 PM
This class will review the various renewable energy options available to our farm and ag accounts. We will examine the benefits and challenges of the use of wind, methane, solar and biomass on the farm. What are the risk management considerations ...
Flood Insurance 2.0
12:00 PM - 2:57 PM
This course will examine the history, products & policies, general rules, claims process, and rating procedures of the Flood Insurance policy. The course also reviews the most recent NFIP changes. The flood course meets the requirements of the ...
Commercial Insurance Coverages, Court Cases and Chaos
1:00 PM - 3:55 PM
This course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
Difficult Coverage Determinations
2:00 PM - 3:46 PM
The automobile insurance industry is always evolving, with issues such as residency in a telecommuting world, ride-share exclusions, and rental car coverages provoking new case law. Florida as a venue has its challenges, with a high number of ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Garage Operations, Valet Parking, Storage Facilities and Similar Auto Risks - Vital Coverage Considerations
8:00 AM - 10:57 AM
Businesses whose operations require that they take customers’ autos into their care, custody or control have unique exposures. Their legal liability associated with bodily injury and/or property damage to a third party while in possession of these ...
Practical Ethics for Insurance Agents
8:00 AM - 10:59 AM
How does Ethics theory translate into the day-to-day life of an agent? In this course, we'll examine how our ethical compass is set from childhood, what drives our behavior, and the impact our society has on how we judge ethical behavior. We'll delve ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
11:00 AM - 1:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
11:00 AM - 11:57 AM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
CGL & the Contractor: Traps & Tricks
12:00 PM - 2:58 PM
This course deals with the ISO CGL as it applies to contractors. Included in the discussion will be a discussion of the insurance and non-insurance remedies for the coverage gaps. Emphasis will be on increased awareness, loss reduction, and increased ...
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider
12:00 PM - 3:02 PM
The Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
Tricks of the Trade - Understanding Builders Risk and Contractors Equipment
12:00 PM - 1:57 PM
This two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance
1:00 PM - 4:07 PM
This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
Ethical Leadership is Impactful Leadership - Don't Just Tell Me - Show Me!
3:00 PM - 4:03 PM
Ethics aren't something that you can teach as effectively as modeling what ethical behavior looks like and "doing life" with others. Ethical leadership is contextual and depends on both relationships and circumstances, thus impactful leadership when ...
Exploring Personal Auto Claims & Coverage Scenarios
3:00 PM - 6:00 PM
This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Introduction to Surplus Lines
8:00 AM - 8:56 AM
This session is designed to provide basic information about requirements involving surplus lines business in Texas. It will also address some common coverage limitations that are found in Surplus Lines policies. Click here to register
Power of Prevention: Agency Risk Management Essentials of Service
8:00 AM - 11:00 AM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
Demystifying the Business Auto Coverage Form
9:00 AM - 11:56 AM
The Business Auto Policy (BAP) is the 'go to' coverage form for our clients who have liability and physical damage exposures. Protection for autos owned by, used by and even those autos not owned by our clients, but for whom they have vicarious ...
Legacy Blueprint: Crafting Tomorrow's Agency Today
9:00 AM - 12:54 PM
In an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...
Kids and Cars - Claims That Should Scare You
9:00 AM - 11:56 AM
This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
Cyber In An Hour
9:00 AM - 10:00 AM
This one-hour continuing education course provides a clear and practical overview of cyber insurance and why it has become essential for nearly every business. Cyber coverage is no longer just for large companies with complex technology systems-any ...
Workers' Compensation In An Hour
10:00 AM - 11:00 AM
This one-hour continuing education course provides a simple, high-level overview of how Workers' Compensation works and why it is required for nearly every employer. Often called the "sole remedy" for injured workers, Workers' Compensation is designed ...
Power of Prevention: Agency Risk Management Essentials of Sales
11:00 AM - 2:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
Crime Insurance In An Hour
11:00 AM - 12:15 PM
This one-hour continuing education course explains why Crime Insurance is an important-but often overlooked-part of a business insurance program. Many insureds (and even some agents) assume theft is fully covered under a standard property policy. In ...
Executive Liability: An Overview and Key Issues
12:00 PM - 2:30 PM
This course provides an overview of Management Liability coverages, focusing on Directors & Officers Liability, Employment Practices Liability, Fiduciary Liability, and Employee Benefits Liability. Although these are distinct coverages, they share a ...
Power of Prevention: Agency Risk Management Essentials of Management
2:00 PM - 5:00 PM
This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
Adding Value In Personal Lines
3:00 PM - 5:57 PM
Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
Could Your Ethics Be Stunting Your Growth?
3:00 PM - 3:54 PM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
To Simply Comply or Truly Excel Ethically
9:00 AM - 9:57 AM
This course will address why corporate ethics can't and shouldn't be reduced to simple compliance. Participants will be encouraged to consider a framework focused on behavior and virtues that can lead to excelling ethically and an even greater success ...
Additional Insureds and Contractual Liability
10:00 AM - 10:55 AM
This session is designed to show how contractual liability differs from additional insured status and how the two interact in the general liability policy. Click here to register
Flood Overview: NFIP Basic- 3 Hour
11:00 AM - 1:55 PM
This three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...
What's Ethics Got to Do With It?
1:00 PM - 1:59 PM
Business codes of ethics, standards of ethical behavior, these are all expected in certain high-risk, highly regulated industries, including the insurance industry but what does that have to do with our everyday life as an agent, an account manager, ...
Ethics for Insurance Professionals
2:00 PM - 4:05 PM
This course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
The Harsh Reality of Condominium Ownership - An Insurance Perspective
8:00 AM - 9:56 AM
One of the most difficult tasks an owner of a condominium has is to determine the insurance needed for their investment. This course will break down three issue that are necessary in determining insurance coverage needed: State Condominium ...
Valuation Considerations in the Commercial Property Form
8:00 AM - 9:59 AM
There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
Flood Overview: NFIP Basic - 1 Hour
8:00 AM - 8:56 AM
This one-hour course provides a foundational understanding of the National Flood Insurance Program (NFIP). Agents will gain essential knowledge of flood policy rating, claims handling, and marketing strategies to better educate and serve their ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
9:00 AM - 10:00 AM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
The Character Clause: Ethics, Sports, and the Business of Winning Right
9:00 AM - 9:57 AM
This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...
Insurance Issues with the Remote Workforce
10:00 AM - 11:56 AM
If insuring the huge amount of Home-Based businesses that start each year was not hard enough, COVID-19 has added to this trend. Businesses today are utilizing employees working from home to increase efficiency as well as reduce overall costs. With ...
Flood Insurance: Beyond The Fundamentals
11:00 AM - 1:55 PM
For over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
11:00 AM - 2:05 PM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
Making Sense of Care, Custody, OR Control
11:00 AM - 12:56 PM
This course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage. Click here to register
Steering the Business Auto Policy – Covered Autos and Who is an Insured
2:00 PM - 3:57 PM
There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
2:00 PM - 4:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Issues in Named Insured: The Rules and the Whys
7:00 AM - 9:07 AM
This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...
Agency Coverage Standards: Putting the Pieces Together
8:00 AM - 9:56 AM
This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency. Click here to register
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
8:00 AM - 10:59 AM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
An Hour of True Crime - Schoharie Limousine Accident
10:00 AM - 10:58 AM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
An Hour Of True Crime - Wrong Way Driver
11:00 AM - 11:57 AM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
11:00 AM - 1:57 PM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
Cannabis 101
1:00 PM - 3:08 PM
This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws. The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...
2025: Newest Cyber Attacks, State of Cyber Market, and Coverage That Your Clients Should Have
1:00 PM - 2:42 PM
As cyber threats continue to evolve, understanding the current cyber landscape is more important than ever. This course explores the latest cyberattacks, trends in ransomware, and the real-world impact on businesses of all sizes. Participants will ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
2:00 PM - 4:57 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
Additional Insureds - Misery Awaits!
2:00 PM - 3:56 PM
This course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
Organizational Culture - The Solution for Creating an Ethical and Productive Agency
2:00 PM - 4:55 PM
Most ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Advanced Investigative & Anti-Fraud Techniques for Insurance Agents
8:00 AM - 9:43 AM
In this session, Stacey Giulianti will review the extent of the problem of property insurance fraud in Florida, including statistics on fraud; fraud indicators for a variety of peril types; legal elements of each crime; and an agent’s role in ...
Commercial Insurance Issues that Cause Heartburn
8:00 AM - 10:55 AM
To say the market is changing is an understatement. We are going to be (if not already) forced to deal with many of these trends. This course starts with the changing market place and all of the pressures we will face in the coming year(s). We will ...
Don’t Leave Money on the Table: Optimizing Your Agency’s 401(k) Plan
9:00 AM - 11:02 AM
As an independent insurance agency owner, your 401(k) plan is more than just a benefit-it is a critical tool for tax efficiency, talent retention, and personal wealth accumulation. This 2-hour CE session will outline the types of retirement plans, and ...
Insuring Truckers
10:00 AM - 1:02 PM
This course will cover all the main exposures faced by truckers and the coverages needed to protect them. Click here to register
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
11:00 AM - 2:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Commercial Property Claims, Coverages, and Consequences
12:00 PM - 2:56 PM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
Overlooked & Undersold Commercial Property Coverage
12:00 PM - 3:00 PM
The purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe
8:00 AM - 10:59 AM
Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
AI Implications in the Insurance Industry
8:00 AM - 9:08 AM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
Cyber 101: The Basics of Cyber Insurance
9:00 AM - 10:03 AM
This hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
11:00 AM - 1:59 PM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
An Insurance Horror Story - Hoarders
11:00 AM - 12:55 PM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
Farm and Insurance Issues - Top Ten Cases of the Last Decade (Or So)
11:00 AM - 1:07 PM
The theme is simple; the cases and principles are not. This is a quick-moving survey of the most important agriculture and farm-related insurance decisions in the last ten years or so. After a brief introduction, the seminar will involve presenting ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
11:00 AM - 12:08 PM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
Agritourism Insurance and Risk Management
2:00 PM - 4:04 PM
This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
2:00 PM - 4:58 PM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
If It Moves On The Farm – It Presents A Risk
8:00 AM - 9:46 AM
Items which move present substantial risk to our clients. Whether an item is mobile under its own power or is provided mobility via another method, the exposures are real and dramatic. This presentation will address the exposures associated with ...
Insureds: Who, When and Why
8:00 AM - 10:00 AM
Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
Preparing for Contracts and Contractual Risk Transfer
8:00 AM - 10:05 AM
Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
Evaluating, Insuring and Mitigating Flood Risk
8:00 AM - 10:57 AM
Discover impactful ways to help your prospects and clients understand and evaluate their flood risk to help them make an informed decision on the need for flood insurance. Understand the options for insuring flood and what coverage differences exist ...
Farm Property – Vital Endorsements For the Small or Hobby Farmer
10:00 AM - 11:56 AM
Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
Farm Property Coverage for the Small or Hobby Farmer – An Overview
12:00 PM - 1:55 PM
U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange
12:00 PM - 2:56 PM
This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
Are You Smarter than an Underwriter? 7 Simple Underwriting Questions No One Asks
2:00 PM - 3:56 PM
Let's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property
2:00 PM - 3:54 PM
According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
What a Crime - Understanding Crime Insurance
2:00 PM - 4:57 PM
This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
You Gotta Be Kidding Me! Strange but True Claims
2:00 PM - 4:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Insuring Drones and Modern Transit Risks
8:00 AM - 9:52 AM
From drones in the sky to self-driving cars to tourists buzzing around on rented scooters, innovations in transportation are moving all around you. This session discusses the latest on drones and transportation tech and explores the many exposures and ...
Business Income Made Easy
9:00 AM - 11:56 AM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Umbrella and Excess In An Hour
12:00 PM - 1:00 PM
This one-hour continuing education course clarifies the often-misunderstood distinctions between umbrella and excess liability policies. While the terms are frequently used interchangeably, they serve different purposes and function in unique ways ...
Parametric Insurance In An Hour
1:00 PM - 2:00 PM
This one-hour continuing education course provides a focused and practical introduction to parametric insurance—an innovative, event-based risk transfer solution that is transforming the insurance marketplace. Participants will explore how parametric ...
What To Do With Rental Cars
2:00 PM - 4:57 PM
This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
Insurance: Approved for Recreational Use with Kevin Amrhein
2:00 PM - 3:46 PM
This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
Crime Coverages, What The ISO Forms Do, and Do Not, Provide
2:00 PM - 5:15 PM
This three-hour continuing education course provides a detailed and practical review of ISO Commercial Crime Coverage Forms, focusing on what they cover-and just as importantly-what they do not. Crime insurance is often misunderstood by both insurance ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Commercial Insurance Coverages, Court Cases and Chaos
7:00 AM - 9:55 AM
This course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
Difficult Coverage Determinations
8:00 AM - 9:46 AM
The automobile insurance industry is always evolving, with issues such as residency in a telecommuting world, ride-share exclusions, and rental car coverages provoking new case law. Florida as a venue has its challenges, with a high number of ...
What a Mess - A Not-So Serious Look at Serious Personal Lines Claims
8:00 AM - 10:58 AM
This three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...
Coverage Concerns for App/Web-Based Services
11:00 AM - 12:49 PM
In this session, Kevin Amrhein will review a variety of exposures presented by app-based services that deliver your groceries, bring your dinner, drive you places, find work, and many others. Kevin will also discuss the coverage (or lack thereof) ...
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t
12:00 PM - 2:57 PM
The Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
Studies in Ethics - A Hippocratic Oath for Insurance Professionals
1:00 PM - 4:07 PM
Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
New(er) Power on the Farm: Wind, Solar, Methane, Biomass
2:00 PM - 3:51 PM
This class will review the various renewable energy options available to our farm and ag accounts. We will examine the benefits and challenges of the use of wind, methane, solar and biomass on the farm. What are the risk management considerations ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Flood Insurance 2.0
2:00 PM - 4:57 PM
This course will examine the history, products & policies, general rules, claims process, and rating procedures of the Flood Insurance policy. The course also reviews the most recent NFIP changes. The flood course meets the requirements of the ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance
7:00 AM - 10:07 AM
This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
Tricks of the Trade - Understanding Builders Risk and Contractors Equipment
8:00 AM - 9:57 AM
This two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...
Ethical Leadership is Impactful Leadership - Don't Just Tell Me - Show Me!
9:00 AM - 10:03 AM
Ethics aren't something that you can teach as effectively as modeling what ethical behavior looks like and "doing life" with others. Ethical leadership is contextual and depends on both relationships and circumstances, thus impactful leadership when ...
Exploring Personal Auto Claims & Coverage Scenarios
9:00 AM - 12:00 PM
This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
Garage Operations, Valet Parking, Storage Facilities and Similar Auto Risks - Vital Coverage Considerations
10:00 AM - 12:57 PM
Businesses whose operations require that they take customers’ autos into their care, custody or control have unique exposures. Their legal liability associated with bodily injury and/or property damage to a third party while in possession of these ...
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider
2:00 PM - 5:02 PM
The Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
2:00 PM - 4:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
2:00 PM - 2:57 PM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
CGL & the Contractor: Traps & Tricks
3:00 PM - 5:58 PM
This course deals with the ISO CGL as it applies to contractors. Included in the discussion will be a discussion of the insurance and non-insurance remedies for the coverage gaps. Emphasis will be on increased awareness, loss reduction, and increased ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Power of Prevention: Agency Risk Management Essentials of Management
8:00 AM - 11:00 AM
This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
Adding Value In Personal Lines
9:00 AM - 11:57 AM
Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
Could Your Ethics Be Stunting Your Growth?
9:00 AM - 9:54 AM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
Introduction to Surplus Lines
10:00 AM - 10:56 AM
This session is designed to provide basic information about requirements involving surplus lines business in Texas. It will also address some common coverage limitations that are found in Surplus Lines policies. Click here to register
Legacy Blueprint: Crafting Tomorrow's Agency Today
11:00 AM - 2:54 PM
In an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...
Power of Prevention: Agency Risk Management Essentials of Service
11:00 AM - 2:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
Demystifying the Business Auto Coverage Form
12:00 PM - 2:56 PM
The Business Auto Policy (BAP) is the 'go to' coverage form for our clients who have liability and physical damage exposures. Protection for autos owned by, used by and even those autos not owned by our clients, but for whom they have vicarious ...
Kids and Cars - Claims That Should Scare You
12:00 PM - 2:56 PM
This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
Practical Ethics for Insurance Agents
12:00 PM - 2:59 PM
How does Ethics theory translate into the day-to-day life of an agent? In this course, we'll examine how our ethical compass is set from childhood, what drives our behavior, and the impact our society has on how we judge ethical behavior. We'll delve ...
Power of Prevention: Agency Risk Management Essentials of Sales
2:00 PM - 5:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Ethics for Insurance Professionals
8:00 AM - 10:05 AM
This course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
E&O Nightmares
9:00 AM - 10:58 AM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
To Simply Comply or Truly Excel Ethically
11:00 AM - 11:57 AM
This course will address why corporate ethics can't and shouldn't be reduced to simple compliance. Participants will be encouraged to consider a framework focused on behavior and virtues that can lead to excelling ethically and an even greater success ...
Additional Insureds and Contractual Liability
12:00 PM - 12:55 PM
This session is designed to show how contractual liability differs from additional insured status and how the two interact in the general liability policy. Click here to register
Finally, Ethical Solutions That Make Sense
12:00 PM - 2:56 PM
This continuing education program explores practical, real-world approaches to ethical decision making within insurance. Beginning with the historical foundations of ethics and the distinction between ethics, values, and morality, participants examine ...
Flood Overview: NFIP Basic- 3 Hour
2:00 PM - 4:55 PM
This three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...
What's Ethics Got to Do With It?
3:00 PM - 3:59 PM
Business codes of ethics, standards of ethical behavior, these are all expected in certain high-risk, highly regulated industries, including the insurance industry but what does that have to do with our everyday life as an agent, an account manager, ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Steering the Business Auto Policy – Covered Autos and Who is an Insured
8:00 AM - 9:57 AM
There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
8:00 AM - 10:16 AM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
The Harsh Reality of Condominium Ownership - An Insurance Perspective
10:00 AM - 11:56 AM
One of the most difficult tasks an owner of a condominium has is to determine the insurance needed for their investment. This course will break down three issue that are necessary in determining insurance coverage needed: State Condominium ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
11:00 AM - 12:00 PM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
Valuation Considerations in the Commercial Property Form
11:00 AM - 12:59 PM
There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
Flood Overview: NFIP Basic - 1 Hour
11:00 AM - 11:56 AM
This one-hour course provides a foundational understanding of the National Flood Insurance Program (NFIP). Agents will gain essential knowledge of flood policy rating, claims handling, and marketing strategies to better educate and serve their ...
Insurance Issues with the Remote Workforce
12:00 PM - 1:56 PM
If insuring the huge amount of Home-Based businesses that start each year was not hard enough, COVID-19 has added to this trend. Businesses today are utilizing employees working from home to increase efficiency as well as reduce overall costs. With ...
Flood Insurance: Beyond The Fundamentals
1:00 PM - 3:55 PM
For over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...
Cyber In An Hour
1:00 PM - 2:00 PM
This one-hour continuing education course provides a clear and practical overview of cyber insurance and why it has become essential for nearly every business. Cyber coverage is no longer just for large companies with complex technology systems-any ...
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
2:00 PM - 5:05 PM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
Making Sense of Care, Custody, OR Control
2:00 PM - 3:56 PM
This course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage. Click here to register
Workers' Compensation In An Hour
2:00 PM - 3:00 PM
This one-hour continuing education course provides a simple, high-level overview of how Workers' Compensation works and why it is required for nearly every employer. Often called the "sole remedy" for injured workers, Workers' Compensation is designed ...
Crime Insurance In An Hour
3:00 PM - 4:15 PM
This one-hour continuing education course explains why Crime Insurance is an important-but often overlooked-part of a business insurance program. Many insureds (and even some agents) assume theft is fully covered under a standard property policy. In ...
Executive Liability: An Overview and Key Issues
4:00 PM - 6:30 PM
This course provides an overview of Management Liability coverages, focusing on Directors & Officers Liability, Employment Practices Liability, Fiduciary Liability, and Employee Benefits Liability. Although these are distinct coverages, they share a ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
8:00 AM - 10:57 AM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
Commercial Insurance Issues that Cause Heartburn
10:00 AM - 12:55 PM
To say the market is changing is an understatement. We are going to be (if not already) forced to deal with many of these trends. This course starts with the changing market place and all of the pressures we will face in the coming year(s). We will ...
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
11:00 AM - 1:59 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
Insuring Truckers
12:00 PM - 3:02 PM
This course will cover all the main exposures faced by truckers and the coverages needed to protect them. Click here to register
An Hour of True Crime - Schoharie Limousine Accident
12:00 PM - 12:58 PM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
Coverage Essentials: Introduction to the Homeowners Policy
1:00 PM - 4:04 PM
This comprehensive course is designed to deepen insurance professionals' understanding of Homeowners insurance policies. Participants will explore the key differences between the various Homeowners Coverage Forms and gain a clear understanding of the ...
Commercial Property Claims, Coverages, and Consequences
2:00 PM - 4:56 PM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
2:00 PM - 4:57 PM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Cannabis 101
7:00 AM - 9:08 AM
This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws. The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...
Additional Insureds - Misery Awaits!
8:00 AM - 9:56 AM
This course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
Organizational Culture - The Solution for Creating an Ethical and Productive Agency
8:00 AM - 10:55 AM
Most ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
2025: Newest Cyber Attacks, State of Cyber Market, and Coverage That Your Clients Should Have
8:00 AM - 9:42 AM
As cyber threats continue to evolve, understanding the current cyber landscape is more important than ever. This course explores the latest cyberattacks, trends in ransomware, and the real-world impact on businesses of all sizes. Participants will ...
Issues in Named Insured: The Rules and the Whys
9:00 AM - 11:07 AM
This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...
Advanced Investigative & Anti-Fraud Techniques for Insurance Agents
11:00 AM - 12:43 PM
In this session, Stacey Giulianti will review the extent of the problem of property insurance fraud in Florida, including statistics on fraud; fraud indicators for a variety of peril types; legal elements of each crime; and an agent’s role in ...
Agency Coverage Standards: Putting the Pieces Together
11:00 AM - 12:56 PM
This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency. Click here to register
The Character Clause: Ethics, Sports, and the Business of Winning Right
1:00 PM - 1:57 PM
This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...
An Hour Of True Crime - Wrong Way Driver
2:00 PM - 2:57 PM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
2:00 PM - 5:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Overlooked & Undersold Commercial Property Coverage
3:00 PM - 6:00 PM
The purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
An Hour Of True Crime - Wrong Way Driver
8:00 AM - 8:57 AM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
8:00 AM - 10:57 AM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
Cannabis 101
9:00 AM - 11:08 AM
This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws. The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...
Organizational Culture - The Solution for Creating an Ethical and Productive Agency
10:00 AM - 12:55 PM
Most ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
11:00 AM - 1:57 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
Additional Insureds - Misery Awaits!
11:00 AM - 12:56 PM
This course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
Issues in Named Insured: The Rules and the Whys
11:00 AM - 1:07 PM
This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...
Agency Coverage Standards: Putting the Pieces Together
2:00 PM - 3:56 PM
This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency. Click here to register
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
2:00 PM - 4:59 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Flood Insurance: Beyond The Fundamentals
7:00 AM - 9:55 AM
For over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
8:00 AM - 11:05 AM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
Making Sense of Care, Custody, OR Control
8:00 AM - 9:56 AM
This course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage. Click here to register
Steering the Business Auto Policy – Covered Autos and Who is an Insured
11:00 AM - 12:57 PM
There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
11:00 AM - 1:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
The Harsh Reality of Condominium Ownership - An Insurance Perspective
12:00 PM - 1:56 PM
One of the most difficult tasks an owner of a condominium has is to determine the insurance needed for their investment. This course will break down three issue that are necessary in determining insurance coverage needed: State Condominium ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
1:00 PM - 2:00 PM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
Insurance Issues with the Remote Workforce
2:00 PM - 3:56 PM
If insuring the huge amount of Home-Based businesses that start each year was not hard enough, COVID-19 has added to this trend. Businesses today are utilizing employees working from home to increase efficiency as well as reduce overall costs. With ...
Valuation Considerations in the Commercial Property Form
2:00 PM - 3:59 PM
There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
Flood Overview: NFIP Basic - 1 Hour
2:00 PM - 2:56 PM
This one-hour course provides a foundational understanding of the National Flood Insurance Program (NFIP). Agents will gain essential knowledge of flood policy rating, claims handling, and marketing strategies to better educate and serve their ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Flood Overview: NFIP Basic- 3 Hour
8:00 AM - 10:55 AM
This three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...
What's Ethics Got to Do With It?
9:00 AM - 9:59 AM
Business codes of ethics, standards of ethical behavior, these are all expected in certain high-risk, highly regulated industries, including the insurance industry but what does that have to do with our everyday life as an agent, an account manager, ...
Ethics for Insurance Professionals
10:00 AM - 12:05 PM
This course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
Tricks of the Trade - Understanding Builders Risk and Contractors Equipment
12:00 PM - 1:57 PM
This two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...
To Simply Comply or Truly Excel Ethically
1:00 PM - 1:57 PM
This course will address why corporate ethics can't and shouldn't be reduced to simple compliance. Participants will be encouraged to consider a framework focused on behavior and virtues that can lead to excelling ethically and an even greater success ...
Additional Insureds and Contractual Liability
2:00 PM - 2:55 PM
This session is designed to show how contractual liability differs from additional insured status and how the two interact in the general liability policy. Click here to register
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Power of Prevention: Agency Risk Management Essentials of Sales
8:00 AM - 11:00 AM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
Finally, Ethical Solutions That Make Sense
9:00 AM - 11:56 AM
This continuing education program explores practical, real-world approaches to ethical decision making within insurance. Beginning with the historical foundations of ethics and the distinction between ethics, values, and morality, participants examine ...
Umbrella and Excess In An Hour
9:00 AM - 10:00 AM
This one-hour continuing education course clarifies the often-misunderstood distinctions between umbrella and excess liability policies. While the terms are frequently used interchangeably, they serve different purposes and function in unique ways ...
You Gotta Be Kidding Me! Strange but True Claims
10:00 AM - 12:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
Crime Coverages, What The ISO Forms Do, and Do Not, Provide
10:00 AM - 1:15 PM
This three-hour continuing education course provides a detailed and practical review of ISO Commercial Crime Coverage Forms, focusing on what they cover-and just as importantly-what they do not. Crime insurance is often misunderstood by both insurance ...
Could Your Ethics Be Stunting Your Growth?
11:00 AM - 11:54 AM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
Power of Prevention: Agency Risk Management Essentials of Management
11:00 AM - 2:00 PM
This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
Parametric Insurance In An Hour
11:00 AM - 12:00 PM
This one-hour continuing education course provides a focused and practical introduction to parametric insurance—an innovative, event-based risk transfer solution that is transforming the insurance marketplace. Participants will explore how parametric ...
Adding Value In Personal Lines
12:00 PM - 2:57 PM
Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
Introduction to Surplus Lines
12:00 PM - 12:56 PM
This session is designed to provide basic information about requirements involving surplus lines business in Texas. It will also address some common coverage limitations that are found in Surplus Lines policies. Click here to register
What a Mess - A Not-So Serious Look at Serious Personal Lines Claims
12:00 PM - 2:58 PM
This three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...
Legacy Blueprint: Crafting Tomorrow's Agency Today
1:00 PM - 4:54 PM
In an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...
Power of Prevention: Agency Risk Management Essentials of Service
2:00 PM - 5:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
Demystifying the Business Auto Coverage Form
3:00 PM - 5:56 PM
The Business Auto Policy (BAP) is the 'go to' coverage form for our clients who have liability and physical damage exposures. Protection for autos owned by, used by and even those autos not owned by our clients, but for whom they have vicarious ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider
8:00 AM - 11:02 AM
The Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
8:00 AM - 10:01 AM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
8:00 AM - 8:57 AM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
CGL & the Contractor: Traps & Tricks
9:00 AM - 11:58 AM
This course deals with the ISO CGL as it applies to contractors. Included in the discussion will be a discussion of the insurance and non-insurance remedies for the coverage gaps. Emphasis will be on increased awareness, loss reduction, and increased ...
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance
9:00 AM - 12:07 PM
This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
Ethical Leadership is Impactful Leadership - Don't Just Tell Me - Show Me!
11:00 AM - 12:03 PM
Ethics aren't something that you can teach as effectively as modeling what ethical behavior looks like and "doing life" with others. Ethical leadership is contextual and depends on both relationships and circumstances, thus impactful leadership when ...
Exploring Personal Auto Claims & Coverage Scenarios
12:00 PM - 3:00 PM
This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
Garage Operations, Valet Parking, Storage Facilities and Similar Auto Risks - Vital Coverage Considerations
12:00 PM - 2:57 PM
Businesses whose operations require that they take customers’ autos into their care, custody or control have unique exposures. Their legal liability associated with bodily injury and/or property damage to a third party while in possession of these ...
Evaluating, Insuring and Mitigating Flood Risk
12:00 PM - 2:57 PM
Discover impactful ways to help your prospects and clients understand and evaluate their flood risk to help them make an informed decision on the need for flood insurance. Understand the options for insuring flood and what coverage differences exist ...
Don’t Leave Money on the Table: Optimizing Your Agency’s 401(k) Plan
12:00 PM - 2:02 PM
As an independent insurance agency owner, your 401(k) plan is more than just a benefit-it is a critical tool for tax efficiency, talent retention, and personal wealth accumulation. This 2-hour CE session will outline the types of retirement plans, and ...
E&O Nightmares
1:00 PM - 2:58 PM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Studies in Ethics - A Hippocratic Oath for Insurance Professionals
7:00 AM - 10:07 AM
Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
Flood Insurance 2.0
8:00 AM - 10:57 AM
This course will examine the history, products & policies, general rules, claims process, and rating procedures of the Flood Insurance policy. The course also reviews the most recent NFIP changes. The flood course meets the requirements of the ...
New(er) Power on the Farm: Wind, Solar, Methane, Biomass
8:00 AM - 9:51 AM
This class will review the various renewable energy options available to our farm and ag accounts. We will examine the benefits and challenges of the use of wind, methane, solar and biomass on the farm. What are the risk management considerations ...
Commercial Insurance Coverages, Court Cases and Chaos
9:00 AM - 11:55 AM
This course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
Difficult Coverage Determinations
11:00 AM - 12:46 PM
The automobile insurance industry is always evolving, with issues such as residency in a telecommuting world, ride-share exclusions, and rental car coverages provoking new case law. Florida as a venue has its challenges, with a high number of ...
Coverage Concerns for App/Web-Based Services
2:00 PM - 3:49 PM
In this session, Kevin Amrhein will review a variety of exposures presented by app-based services that deliver your groceries, bring your dinner, drive you places, find work, and many others. Kevin will also discuss the coverage (or lack thereof) ...
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t
2:00 PM - 4:57 PM
The Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Insurance: Approved for Recreational Use with Kevin Amrhein
8:00 AM - 9:46 AM
This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
The Character Clause: Ethics, Sports, and the Business of Winning Right
9:00 AM - 9:57 AM
This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...
Coverage Essentials: Introduction to the Homeowners Policy
9:00 AM - 12:04 PM
This comprehensive course is designed to deepen insurance professionals' understanding of Homeowners insurance policies. Participants will explore the key differences between the various Homeowners Coverage Forms and gain a clear understanding of the ...
Business Income Made Easy
11:00 AM - 1:56 PM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Insuring Drones and Modern Transit Risks
11:00 AM - 12:52 PM
From drones in the sky to self-driving cars to tourists buzzing around on rented scooters, innovations in transportation are moving all around you. This session discusses the latest on drones and transportation tech and explores the many exposures and ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Are You Smarter than an Underwriter? 7 Simple Underwriting Questions No One Asks
8:00 AM - 9:56 AM
Let's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property
8:00 AM - 9:54 AM
According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
If It Moves On The Farm – It Presents A Risk
10:00 AM - 11:46 AM
Items which move present substantial risk to our clients. Whether an item is mobile under its own power or is provided mobility via another method, the exposures are real and dramatic. This presentation will address the exposures associated with ...
An Hour of True Crime - Schoharie Limousine Accident
10:00 AM - 10:58 AM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
Insureds: Who, When and Why
11:00 AM - 1:00 PM
Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
Preparing for Contracts and Contractual Risk Transfer
11:00 AM - 1:05 PM
Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
Farm Property – Vital Endorsements For the Small or Hobby Farmer
12:00 PM - 1:56 PM
Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
2025: Newest Cyber Attacks, State of Cyber Market, and Coverage That Your Clients Should Have
1:00 PM - 2:42 PM
As cyber threats continue to evolve, understanding the current cyber landscape is more important than ever. This course explores the latest cyberattacks, trends in ransomware, and the real-world impact on businesses of all sizes. Participants will ...
Farm Property Coverage for the Small or Hobby Farmer – An Overview
2:00 PM - 3:55 PM
U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Agritourism Insurance and Risk Management
8:00 AM - 10:04 AM
This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
8:00 AM - 10:58 AM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
Practical Ethics for Insurance Agents
8:00 AM - 10:59 AM
How does Ethics theory translate into the day-to-day life of an agent? In this course, we'll examine how our ethical compass is set from childhood, what drives our behavior, and the impact our society has on how we judge ethical behavior. We'll delve ...
AI Implications in the Insurance Industry
11:00 AM - 12:08 PM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe
11:00 AM - 1:59 PM
Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
Cyber 101: The Basics of Cyber Insurance
11:00 AM - 12:03 PM
This hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register
Farm and Insurance Issues - Top Ten Cases of the Last Decade (Or So)
1:00 PM - 3:07 PM
The theme is simple; the cases and principles are not. This is a quick-moving survey of the most important agriculture and farm-related insurance decisions in the last ten years or so. After a brief introduction, the seminar will involve presenting ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
1:00 PM - 2:08 PM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
2:00 PM - 4:59 PM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
An Insurance Horror Story - Hoarders
2:00 PM - 3:55 PM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Commercial Property Claims, Coverages, and Consequences
8:00 AM - 10:56 AM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
8:00 AM - 11:02 AM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Overlooked & Undersold Commercial Property Coverage
9:00 AM - 12:00 PM
The purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...
Kids and Cars - Claims That Should Scare You
9:00 AM - 11:56 AM
This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
Cyber In An Hour
9:00 AM - 10:00 AM
This one-hour continuing education course provides a clear and practical overview of cyber insurance and why it has become essential for nearly every business. Cyber coverage is no longer just for large companies with complex technology systems-any ...
Workers' Compensation In An Hour
10:00 AM - 11:00 AM
This one-hour continuing education course provides a simple, high-level overview of how Workers' Compensation works and why it is required for nearly every employer. Often called the "sole remedy" for injured workers, Workers' Compensation is designed ...
Crime Insurance In An Hour
11:00 AM - 12:15 PM
This one-hour continuing education course explains why Crime Insurance is an important-but often overlooked-part of a business insurance program. Many insureds (and even some agents) assume theft is fully covered under a standard property policy. In ...
Commercial Insurance Issues that Cause Heartburn
12:00 PM - 2:55 PM
To say the market is changing is an understatement. We are going to be (if not already) forced to deal with many of these trends. This course starts with the changing market place and all of the pressures we will face in the coming year(s). We will ...
Executive Liability: An Overview and Key Issues
12:00 PM - 2:30 PM
This course provides an overview of Management Liability coverages, focusing on Directors & Officers Liability, Employment Practices Liability, Fiduciary Liability, and Employee Benefits Liability. Although these are distinct coverages, they share a ...
Advanced Investigative & Anti-Fraud Techniques for Insurance Agents
2:00 PM - 3:43 PM
In this session, Stacey Giulianti will review the extent of the problem of property insurance fraud in Florida, including statistics on fraud; fraud indicators for a variety of peril types; legal elements of each crime; and an agent’s role in ...
Insuring Truckers
2:00 PM - 5:02 PM
This course will cover all the main exposures faced by truckers and the coverages needed to protect them. Click here to register
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
What a Crime - Understanding Crime Insurance
8:00 AM - 10:57 AM
This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
Evaluating, Insuring and Mitigating Flood Risk
8:00 AM - 10:57 AM
Discover impactful ways to help your prospects and clients understand and evaluate their flood risk to help them make an informed decision on the need for flood insurance. Understand the options for insuring flood and what coverage differences exist ...
Coverage Essentials: Introduction to the Homeowners Policy
11:00 AM - 2:04 PM
This comprehensive course is designed to deepen insurance professionals' understanding of Homeowners insurance policies. Participants will explore the key differences between the various Homeowners Coverage Forms and gain a clear understanding of the ...
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange
2:00 PM - 4:56 PM
This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
You Gotta Be Kidding Me! Strange but True Claims
2:00 PM - 4:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
What To Do With Rental Cars
8:00 AM - 10:57 AM
This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
Umbrella and Excess In An Hour
12:00 PM - 1:00 PM
This one-hour continuing education course clarifies the often-misunderstood distinctions between umbrella and excess liability policies. While the terms are frequently used interchangeably, they serve different purposes and function in unique ways ...
Parametric Insurance In An Hour
1:00 PM - 2:00 PM
This one-hour continuing education course provides a focused and practical introduction to parametric insurance—an innovative, event-based risk transfer solution that is transforming the insurance marketplace. Participants will explore how parametric ...
Crime Coverages, What The ISO Forms Do, and Do Not, Provide
2:00 PM - 5:15 PM
This three-hour continuing education course provides a detailed and practical review of ISO Commercial Crime Coverage Forms, focusing on what they cover-and just as importantly-what they do not. Crime insurance is often misunderstood by both insurance ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Agency Coverage Standards: Putting the Pieces Together
8:00 AM - 9:56 AM
This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency. Click here to register
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
8:00 AM - 10:59 AM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
What a Mess - A Not-So Serious Look at Serious Personal Lines Claims
8:00 AM - 10:58 AM
This three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...
An Hour Of True Crime - Wrong Way Driver
11:00 AM - 11:57 AM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
11:00 AM - 1:57 PM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
Cannabis 101
11:00 AM - 1:08 PM
This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws. The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...
Organizational Culture - The Solution for Creating an Ethical and Productive Agency
12:00 PM - 2:55 PM
Most ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
Issues in Named Insured: The Rules and the Whys
1:00 PM - 3:07 PM
This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...
Additional Insureds - Misery Awaits!
2:00 PM - 3:56 PM
This course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
2:00 PM - 4:57 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
7:00 AM - 8:00 AM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
Insurance Issues with the Remote Workforce
8:00 AM - 9:56 AM
If insuring the huge amount of Home-Based businesses that start each year was not hard enough, COVID-19 has added to this trend. Businesses today are utilizing employees working from home to increase efficiency as well as reduce overall costs. With ...
Valuation Considerations in the Commercial Property Form
8:00 AM - 9:59 AM
There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
Flood Overview: NFIP Basic - 1 Hour
8:00 AM - 8:56 AM
This one-hour course provides a foundational understanding of the National Flood Insurance Program (NFIP). Agents will gain essential knowledge of flood policy rating, claims handling, and marketing strategies to better educate and serve their ...
Flood Insurance: Beyond The Fundamentals
9:00 AM - 11:55 AM
For over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...
Don’t Leave Money on the Table: Optimizing Your Agency’s 401(k) Plan
9:00 AM - 11:02 AM
As an independent insurance agency owner, your 401(k) plan is more than just a benefit-it is a critical tool for tax efficiency, talent retention, and personal wealth accumulation. This 2-hour CE session will outline the types of retirement plans, and ...
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
11:00 AM - 2:05 PM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
Making Sense of Care, Custody, OR Control
11:00 AM - 12:56 PM
This course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage. Click here to register
The Harsh Reality of Condominium Ownership - An Insurance Perspective
2:00 PM - 3:56 PM
One of the most difficult tasks an owner of a condominium has is to determine the insurance needed for their investment. This course will break down three issue that are necessary in determining insurance coverage needed: State Condominium ...
Steering the Business Auto Policy – Covered Autos and Who is an Insured
2:00 PM - 3:57 PM
There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
2:00 PM - 4:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Additional Insureds and Contractual Liability
8:00 AM - 8:55 AM
This session is designed to show how contractual liability differs from additional insured status and how the two interact in the general liability policy. Click here to register
What's Ethics Got to Do With It?
11:00 AM - 11:59 AM
Business codes of ethics, standards of ethical behavior, these are all expected in certain high-risk, highly regulated industries, including the insurance industry but what does that have to do with our everyday life as an agent, an account manager, ...
Flood Overview: NFIP Basic- 3 Hour
11:00 AM - 1:55 PM
This three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...
Ethics for Insurance Professionals
12:00 PM - 2:05 PM
This course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
To Simply Comply or Truly Excel Ethically
3:00 PM - 3:57 PM
This course will address why corporate ethics can't and shouldn't be reduced to simple compliance. Participants will be encouraged to consider a framework focused on behavior and virtues that can lead to excelling ethically and an even greater success ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Power of Prevention: Agency Risk Management Essentials of Service
8:00 AM - 11:00 AM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
Demystifying the Business Auto Coverage Form
9:00 AM - 11:56 AM
The Business Auto Policy (BAP) is the 'go to' coverage form for our clients who have liability and physical damage exposures. Protection for autos owned by, used by and even those autos not owned by our clients, but for whom they have vicarious ...
Power of Prevention: Agency Risk Management Essentials of Sales
11:00 AM - 2:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
Kids and Cars - Claims That Should Scare You
12:00 PM - 2:56 PM
This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
Practical Ethics for Insurance Agents
12:00 PM - 2:59 PM
How does Ethics theory translate into the day-to-day life of an agent? In this course, we'll examine how our ethical compass is set from childhood, what drives our behavior, and the impact our society has on how we judge ethical behavior. We'll delve ...
Could Your Ethics Be Stunting Your Growth?
1:00 PM - 1:54 PM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
Introduction to Surplus Lines
2:00 PM - 2:56 PM
This session is designed to provide basic information about requirements involving surplus lines business in Texas. It will also address some common coverage limitations that are found in Surplus Lines policies. Click here to register
Power of Prevention: Agency Risk Management Essentials of Management
2:00 PM - 5:00 PM
This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
Adding Value In Personal Lines
3:00 PM - 5:57 PM
Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
Legacy Blueprint: Crafting Tomorrow's Agency Today
3:00 PM - 6:54 PM
In an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider
10:00 AM - 1:02 PM
The Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
11:00 AM - 1:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
11:00 AM - 11:57 AM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance
11:00 AM - 2:07 PM
This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
CGL & the Contractor: Traps & Tricks
12:00 PM - 2:58 PM
This course deals with the ISO CGL as it applies to contractors. Included in the discussion will be a discussion of the insurance and non-insurance remedies for the coverage gaps. Emphasis will be on increased awareness, loss reduction, and increased ...
Finally, Ethical Solutions That Make Sense
12:00 PM - 2:56 PM
This continuing education program explores practical, real-world approaches to ethical decision making within insurance. Beginning with the historical foundations of ethics and the distinction between ethics, values, and morality, participants examine ...
Ethical Leadership is Impactful Leadership - Don't Just Tell Me - Show Me!
1:00 PM - 2:03 PM
Ethics aren't something that you can teach as effectively as modeling what ethical behavior looks like and "doing life" with others. Ethical leadership is contextual and depends on both relationships and circumstances, thus impactful leadership when ...
Garage Operations, Valet Parking, Storage Facilities and Similar Auto Risks - Vital Coverage Considerations
2:00 PM - 4:57 PM
Businesses whose operations require that they take customers’ autos into their care, custody or control have unique exposures. Their legal liability associated with bodily injury and/or property damage to a third party while in possession of these ...
Exploring Personal Auto Claims & Coverage Scenarios
3:00 PM - 6:00 PM
This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Coverage Concerns for App/Web-Based Services
8:00 AM - 9:49 AM
In this session, Kevin Amrhein will review a variety of exposures presented by app-based services that deliver your groceries, bring your dinner, drive you places, find work, and many others. Kevin will also discuss the coverage (or lack thereof) ...
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t
8:00 AM - 10:57 AM
The Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
Studies in Ethics - A Hippocratic Oath for Insurance Professionals
9:00 AM - 12:07 PM
Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
Flood Insurance 2.0
10:00 AM - 12:57 PM
This course will examine the history, products & policies, general rules, claims process, and rating procedures of the Flood Insurance policy. The course also reviews the most recent NFIP changes. The flood course meets the requirements of the ...
Commercial Insurance Coverages, Court Cases and Chaos
11:00 AM - 1:55 PM
This course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
New(er) Power on the Farm: Wind, Solar, Methane, Biomass
11:00 AM - 12:51 PM
This class will review the various renewable energy options available to our farm and ag accounts. We will examine the benefits and challenges of the use of wind, methane, solar and biomass on the farm. What are the risk management considerations ...
Cyber In An Hour
1:00 PM - 2:00 PM
This one-hour continuing education course provides a clear and practical overview of cyber insurance and why it has become essential for nearly every business. Cyber coverage is no longer just for large companies with complex technology systems-any ...
Difficult Coverage Determinations
2:00 PM - 3:46 PM
The automobile insurance industry is always evolving, with issues such as residency in a telecommuting world, ride-share exclusions, and rental car coverages provoking new case law. Florida as a venue has its challenges, with a high number of ...
Workers' Compensation In An Hour
2:00 PM - 3:00 PM
This one-hour continuing education course provides a simple, high-level overview of how Workers' Compensation works and why it is required for nearly every employer. Often called the "sole remedy" for injured workers, Workers' Compensation is designed ...
Crime Insurance In An Hour
3:00 PM - 4:15 PM
This one-hour continuing education course explains why Crime Insurance is an important-but often overlooked-part of a business insurance program. Many insureds (and even some agents) assume theft is fully covered under a standard property policy. In ...
Executive Liability: An Overview and Key Issues
4:00 PM - 6:30 PM
This course provides an overview of Management Liability coverages, focusing on Directors & Officers Liability, Employment Practices Liability, Fiduciary Liability, and Employee Benefits Liability. Although these are distinct coverages, they share a ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
What To Do With Rental Cars
10:00 AM - 12:57 PM
This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
Insurance: Approved for Recreational Use with Kevin Amrhein
11:00 AM - 12:46 PM
This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
An Hour of True Crime - Schoharie Limousine Accident
12:00 PM - 12:58 PM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
Business Income Made Easy
1:00 PM - 3:56 PM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Insuring Drones and Modern Transit Risks
2:00 PM - 3:52 PM
From drones in the sky to self-driving cars to tourists buzzing around on rented scooters, innovations in transportation are moving all around you. This session discusses the latest on drones and transportation tech and explores the many exposures and ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Farm Property Coverage for the Small or Hobby Farmer – An Overview
8:00 AM - 9:55 AM
U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange
8:00 AM - 10:56 AM
This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
2025: Newest Cyber Attacks, State of Cyber Market, and Coverage That Your Clients Should Have
8:00 AM - 9:42 AM
As cyber threats continue to evolve, understanding the current cyber landscape is more important than ever. This course explores the latest cyberattacks, trends in ransomware, and the real-world impact on businesses of all sizes. Participants will ...
Tricks of the Trade - Understanding Builders Risk and Contractors Equipment
8:00 AM - 9:57 AM
This two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property
10:00 AM - 11:54 AM
According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
What a Crime - Understanding Crime Insurance
10:00 AM - 12:57 PM
This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
Are You Smarter than an Underwriter? 7 Simple Underwriting Questions No One Asks
11:00 AM - 12:56 PM
Let's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...
If It Moves On The Farm – It Presents A Risk
12:00 PM - 1:46 PM
Items which move present substantial risk to our clients. Whether an item is mobile under its own power or is provided mobility via another method, the exposures are real and dramatic. This presentation will address the exposures associated with ...
The Character Clause: Ethics, Sports, and the Business of Winning Right
1:00 PM - 1:57 PM
This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...
Insureds: Who, When and Why
2:00 PM - 4:00 PM
Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
Preparing for Contracts and Contractual Risk Transfer
2:00 PM - 4:05 PM
Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
Farm Property – Vital Endorsements For the Small or Hobby Farmer
2:00 PM - 3:56 PM
Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Farm and Insurance Issues - Top Ten Cases of the Last Decade (Or So)
7:00 AM - 9:07 AM
The theme is simple; the cases and principles are not. This is a quick-moving survey of the most important agriculture and farm-related insurance decisions in the last ten years or so. After a brief introduction, the seminar will involve presenting ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
8:00 AM - 10:59 AM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
An Insurance Horror Story - Hoarders
8:00 AM - 9:55 AM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
Agritourism Insurance and Risk Management
11:00 AM - 1:04 PM
This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
11:00 AM - 1:58 PM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
Cyber 101: The Basics of Cyber Insurance
1:00 PM - 2:03 PM
This hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register
AI Implications in the Insurance Industry
2:00 PM - 3:08 PM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe
2:00 PM - 4:59 PM
Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
3:00 PM - 4:08 PM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Advanced Investigative & Anti-Fraud Techniques for Insurance Agents
8:00 AM - 9:43 AM
In this session, Stacey Giulianti will review the extent of the problem of property insurance fraud in Florida, including statistics on fraud; fraud indicators for a variety of peril types; legal elements of each crime; and an agent’s role in ...
Insuring Truckers
8:00 AM - 11:02 AM
This course will cover all the main exposures faced by truckers and the coverages needed to protect them. Click here to register
E&O Nightmares
9:00 AM - 10:58 AM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
Commercial Property Claims, Coverages, and Consequences
10:00 AM - 12:56 PM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
11:00 AM - 2:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Overlooked & Undersold Commercial Property Coverage
12:00 PM - 3:00 PM
The purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...
Commercial Insurance Issues that Cause Heartburn
2:00 PM - 4:55 PM
To say the market is changing is an understatement. We are going to be (if not already) forced to deal with many of these trends. This course starts with the changing market place and all of the pressures we will face in the coming year(s). We will ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Introduction to Surplus Lines
8:00 AM - 8:56 AM
This session is designed to provide basic information about requirements involving surplus lines business in Texas. It will also address some common coverage limitations that are found in Surplus Lines policies. Click here to register
Power of Prevention: Agency Risk Management Essentials of Management
8:00 AM - 11:00 AM
This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
Adding Value In Personal Lines
9:00 AM - 11:57 AM
Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
Legacy Blueprint: Crafting Tomorrow's Agency Today
9:00 AM - 12:54 PM
In an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...
Power of Prevention: Agency Risk Management Essentials of Service
11:00 AM - 2:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
Demystifying the Business Auto Coverage Form
12:00 PM - 2:56 PM
The Business Auto Policy (BAP) is the 'go to' coverage form for our clients who have liability and physical damage exposures. Protection for autos owned by, used by and even those autos not owned by our clients, but for whom they have vicarious ...
Tricks of the Trade - Understanding Builders Risk and Contractors Equipment
12:00 PM - 1:57 PM
This two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...
Power of Prevention: Agency Risk Management Essentials of Sales
2:00 PM - 5:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
Could Your Ethics Be Stunting Your Growth?
3:00 PM - 3:54 PM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
To Simply Comply or Truly Excel Ethically
9:00 AM - 9:57 AM
This course will address why corporate ethics can't and shouldn't be reduced to simple compliance. Participants will be encouraged to consider a framework focused on behavior and virtues that can lead to excelling ethically and an even greater success ...
Finally, Ethical Solutions That Make Sense
9:00 AM - 11:56 AM
This continuing education program explores practical, real-world approaches to ethical decision making within insurance. Beginning with the historical foundations of ethics and the distinction between ethics, values, and morality, participants examine ...
Umbrella and Excess In An Hour
9:00 AM - 10:00 AM
This one-hour continuing education course clarifies the often-misunderstood distinctions between umbrella and excess liability policies. While the terms are frequently used interchangeably, they serve different purposes and function in unique ways ...
Additional Insureds and Contractual Liability
10:00 AM - 10:55 AM
This session is designed to show how contractual liability differs from additional insured status and how the two interact in the general liability policy. Click here to register
You Gotta Be Kidding Me! Strange but True Claims
10:00 AM - 12:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
Crime Coverages, What The ISO Forms Do, and Do Not, Provide
10:00 AM - 1:15 PM
This three-hour continuing education course provides a detailed and practical review of ISO Commercial Crime Coverage Forms, focusing on what they cover-and just as importantly-what they do not. Crime insurance is often misunderstood by both insurance ...
Advanced Investigative & Anti-Fraud Techniques for Insurance Agents
11:00 AM - 12:43 PM
In this session, Stacey Giulianti will review the extent of the problem of property insurance fraud in Florida, including statistics on fraud; fraud indicators for a variety of peril types; legal elements of each crime; and an agent’s role in ...
Parametric Insurance In An Hour
11:00 AM - 12:00 PM
This one-hour continuing education course provides a focused and practical introduction to parametric insurance—an innovative, event-based risk transfer solution that is transforming the insurance marketplace. Participants will explore how parametric ...
What a Mess - A Not-So Serious Look at Serious Personal Lines Claims
12:00 PM - 2:58 PM
This three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...
What's Ethics Got to Do With It?
1:00 PM - 1:59 PM
Business codes of ethics, standards of ethical behavior, these are all expected in certain high-risk, highly regulated industries, including the insurance industry but what does that have to do with our everyday life as an agent, an account manager, ...
Ethics for Insurance Professionals
2:00 PM - 4:05 PM
This course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
2:00 PM - 5:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Flood Overview: NFIP Basic- 3 Hour
2:00 PM - 4:55 PM
This three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...
Overlooked & Undersold Commercial Property Coverage
3:00 PM - 6:00 PM
The purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Commercial Insurance Issues that Cause Heartburn
8:00 AM - 10:55 AM
To say the market is changing is an understatement. We are going to be (if not already) forced to deal with many of these trends. This course starts with the changing market place and all of the pressures we will face in the coming year(s). We will ...
The Harsh Reality of Condominium Ownership - An Insurance Perspective
8:00 AM - 9:56 AM
One of the most difficult tasks an owner of a condominium has is to determine the insurance needed for their investment. This course will break down three issue that are necessary in determining insurance coverage needed: State Condominium ...
Steering the Business Auto Policy – Covered Autos and Who is an Insured
8:00 AM - 9:57 AM
There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
8:00 AM - 10:16 AM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
9:00 AM - 10:00 AM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
Insuring Truckers
10:00 AM - 1:02 PM
This course will cover all the main exposures faced by truckers and the coverages needed to protect them. Click here to register
Insurance Issues with the Remote Workforce
10:00 AM - 11:56 AM
If insuring the huge amount of Home-Based businesses that start each year was not hard enough, COVID-19 has added to this trend. Businesses today are utilizing employees working from home to increase efficiency as well as reduce overall costs. With ...
Flood Insurance: Beyond The Fundamentals
11:00 AM - 1:55 PM
For over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...
Valuation Considerations in the Commercial Property Form
11:00 AM - 12:59 PM
There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
Flood Overview: NFIP Basic - 1 Hour
11:00 AM - 11:56 AM
This one-hour course provides a foundational understanding of the National Flood Insurance Program (NFIP). Agents will gain essential knowledge of flood policy rating, claims handling, and marketing strategies to better educate and serve their ...
Commercial Property Claims, Coverages, and Consequences
12:00 PM - 2:56 PM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
Evaluating, Insuring and Mitigating Flood Risk
12:00 PM - 2:57 PM
Discover impactful ways to help your prospects and clients understand and evaluate their flood risk to help them make an informed decision on the need for flood insurance. Understand the options for insuring flood and what coverage differences exist ...
Don’t Leave Money on the Table: Optimizing Your Agency’s 401(k) Plan
12:00 PM - 2:02 PM
As an independent insurance agency owner, your 401(k) plan is more than just a benefit-it is a critical tool for tax efficiency, talent retention, and personal wealth accumulation. This 2-hour CE session will outline the types of retirement plans, and ...
E&O Nightmares
1:00 PM - 2:58 PM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
2:00 PM - 5:05 PM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
Making Sense of Care, Custody, OR Control
2:00 PM - 3:56 PM
This course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage. Click here to register
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Issues in Named Insured: The Rules and the Whys
7:00 AM - 9:07 AM
This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...
Additional Insureds - Misery Awaits!
8:00 AM - 9:56 AM
This course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
8:00 AM - 10:57 AM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
Agency Coverage Standards: Putting the Pieces Together
11:00 AM - 12:56 PM
This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency. Click here to register
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
11:00 AM - 1:59 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
Cannabis 101
1:00 PM - 3:08 PM
This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws. The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...
An Hour Of True Crime - Wrong Way Driver
2:00 PM - 2:57 PM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
2:00 PM - 4:57 PM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
Organizational Culture - The Solution for Creating an Ethical and Productive Agency
2:00 PM - 4:55 PM
Most ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Cyber 101: The Basics of Cyber Insurance
7:00 AM - 8:03 AM
This hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register
AI Implications in the Insurance Industry
8:00 AM - 9:08 AM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe
8:00 AM - 10:59 AM
Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
Farm and Insurance Issues - Top Ten Cases of the Last Decade (Or So)
9:00 AM - 11:07 AM
The theme is simple; the cases and principles are not. This is a quick-moving survey of the most important agriculture and farm-related insurance decisions in the last ten years or so. After a brief introduction, the seminar will involve presenting ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
9:00 AM - 10:08 AM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
11:00 AM - 1:59 PM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
An Insurance Horror Story - Hoarders
11:00 AM - 12:55 PM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
Agritourism Insurance and Risk Management
2:00 PM - 4:04 PM
This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
2:00 PM - 4:58 PM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Insureds: Who, When and Why
8:00 AM - 10:00 AM
Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
Preparing for Contracts and Contractual Risk Transfer
8:00 AM - 10:05 AM
Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
Farm Property – Vital Endorsements For the Small or Hobby Farmer
8:00 AM - 9:56 AM
Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
Farm Property Coverage for the Small or Hobby Farmer – An Overview
10:00 AM - 11:55 AM
U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange
10:00 AM - 12:56 PM
This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
An Hour of True Crime - Schoharie Limousine Accident
10:00 AM - 10:58 AM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property
12:00 PM - 1:54 PM
According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
What a Crime - Understanding Crime Insurance
12:00 PM - 2:57 PM
This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
2025: Newest Cyber Attacks, State of Cyber Market, and Coverage That Your Clients Should Have
1:00 PM - 2:42 PM
As cyber threats continue to evolve, understanding the current cyber landscape is more important than ever. This course explores the latest cyberattacks, trends in ransomware, and the real-world impact on businesses of all sizes. Participants will ...
Are You Smarter than an Underwriter? 7 Simple Underwriting Questions No One Asks
2:00 PM - 3:56 PM
Let's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...
If It Moves On The Farm – It Presents A Risk
2:00 PM - 3:46 PM
Items which move present substantial risk to our clients. Whether an item is mobile under its own power or is provided mobility via another method, the exposures are real and dramatic. This presentation will address the exposures associated with ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Business Income Made Easy
7:00 AM - 9:56 AM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Insuring Drones and Modern Transit Risks
8:00 AM - 9:52 AM
From drones in the sky to self-driving cars to tourists buzzing around on rented scooters, innovations in transportation are moving all around you. This session discusses the latest on drones and transportation tech and explores the many exposures and ...
Practical Ethics for Insurance Agents
8:00 AM - 10:59 AM
How does Ethics theory translate into the day-to-day life of an agent? In this course, we'll examine how our ethical compass is set from childhood, what drives our behavior, and the impact our society has on how we judge ethical behavior. We'll delve ...
What To Do With Rental Cars
12:00 PM - 2:57 PM
This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
Coverage Essentials: Introduction to the Homeowners Policy
1:00 PM - 4:04 PM
This comprehensive course is designed to deepen insurance professionals' understanding of Homeowners insurance policies. Participants will explore the key differences between the various Homeowners Coverage Forms and gain a clear understanding of the ...
Insurance: Approved for Recreational Use with Kevin Amrhein
2:00 PM - 3:46 PM
This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Difficult Coverage Determinations
8:00 AM - 9:46 AM
The automobile insurance industry is always evolving, with issues such as residency in a telecommuting world, ride-share exclusions, and rental car coverages provoking new case law. Florida as a venue has its challenges, with a high number of ...
Kids and Cars - Claims That Should Scare You
9:00 AM - 11:56 AM
This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
Cyber In An Hour
9:00 AM - 10:00 AM
This one-hour continuing education course provides a clear and practical overview of cyber insurance and why it has become essential for nearly every business. Cyber coverage is no longer just for large companies with complex technology systems-any ...
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t
10:00 AM - 12:57 PM
The Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
Workers' Compensation In An Hour
10:00 AM - 11:00 AM
This one-hour continuing education course provides a simple, high-level overview of how Workers' Compensation works and why it is required for nearly every employer. Often called the "sole remedy" for injured workers, Workers' Compensation is designed ...
Coverage Concerns for App/Web-Based Services
11:00 AM - 12:49 PM
In this session, Kevin Amrhein will review a variety of exposures presented by app-based services that deliver your groceries, bring your dinner, drive you places, find work, and many others. Kevin will also discuss the coverage (or lack thereof) ...
Studies in Ethics - A Hippocratic Oath for Insurance Professionals
11:00 AM - 2:07 PM
Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
Crime Insurance In An Hour
11:00 AM - 12:15 PM
This one-hour continuing education course explains why Crime Insurance is an important-but often overlooked-part of a business insurance program. Many insureds (and even some agents) assume theft is fully covered under a standard property policy. In ...
Flood Insurance 2.0
12:00 PM - 2:57 PM
This course will examine the history, products & policies, general rules, claims process, and rating procedures of the Flood Insurance policy. The course also reviews the most recent NFIP changes. The flood course meets the requirements of the ...
Executive Liability: An Overview and Key Issues
12:00 PM - 2:30 PM
This course provides an overview of Management Liability coverages, focusing on Directors & Officers Liability, Employment Practices Liability, Fiduciary Liability, and Employee Benefits Liability. Although these are distinct coverages, they share a ...
Commercial Insurance Coverages, Court Cases and Chaos
1:00 PM - 3:55 PM
This course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
New(er) Power on the Farm: Wind, Solar, Methane, Biomass
2:00 PM - 3:51 PM
This class will review the various renewable energy options available to our farm and ag accounts. We will examine the benefits and challenges of the use of wind, methane, solar and biomass on the farm. What are the risk management considerations ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Garage Operations, Valet Parking, Storage Facilities and Similar Auto Risks - Vital Coverage Considerations
8:00 AM - 10:57 AM
Businesses whose operations require that they take customers’ autos into their care, custody or control have unique exposures. Their legal liability associated with bodily injury and/or property damage to a third party while in possession of these ...
Exploring Personal Auto Claims & Coverage Scenarios
9:00 AM - 12:00 PM
This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider
12:00 PM - 3:02 PM
The Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance
1:00 PM - 4:07 PM
This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
2:00 PM - 4:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
2:00 PM - 2:57 PM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
CGL & the Contractor: Traps & Tricks
3:00 PM - 5:58 PM
This course deals with the ISO CGL as it applies to contractors. Included in the discussion will be a discussion of the insurance and non-insurance remedies for the coverage gaps. Emphasis will be on increased awareness, loss reduction, and increased ...
Ethical Leadership is Impactful Leadership - Don't Just Tell Me - Show Me!
3:00 PM - 4:03 PM
Ethics aren't something that you can teach as effectively as modeling what ethical behavior looks like and "doing life" with others. Ethical leadership is contextual and depends on both relationships and circumstances, thus impactful leadership when ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
8:00 AM - 11:02 AM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Overlooked & Undersold Commercial Property Coverage
9:00 AM - 12:00 PM
The purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...
The Character Clause: Ethics, Sports, and the Business of Winning Right
9:00 AM - 9:57 AM
This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...
Commercial Insurance Issues that Cause Heartburn
10:00 AM - 12:55 PM
To say the market is changing is an understatement. We are going to be (if not already) forced to deal with many of these trends. This course starts with the changing market place and all of the pressures we will face in the coming year(s). We will ...
Insuring Truckers
12:00 PM - 3:02 PM
This course will cover all the main exposures faced by truckers and the coverages needed to protect them. Click here to register
Advanced Investigative & Anti-Fraud Techniques for Insurance Agents
2:00 PM - 3:43 PM
In this session, Stacey Giulianti will review the extent of the problem of property insurance fraud in Florida, including statistics on fraud; fraud indicators for a variety of peril types; legal elements of each crime; and an agent’s role in ...
Commercial Property Claims, Coverages, and Consequences
2:00 PM - 4:56 PM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Ethics for Insurance Professionals
8:00 AM - 10:05 AM
This course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
Flood Overview: NFIP Basic- 3 Hour
8:00 AM - 10:55 AM
This three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...
What a Mess - A Not-So Serious Look at Serious Personal Lines Claims
8:00 AM - 10:58 AM
This three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...
To Simply Comply or Truly Excel Ethically
11:00 AM - 11:57 AM
This course will address why corporate ethics can't and shouldn't be reduced to simple compliance. Participants will be encouraged to consider a framework focused on behavior and virtues that can lead to excelling ethically and an even greater success ...
Additional Insureds and Contractual Liability
12:00 PM - 12:55 PM
This session is designed to show how contractual liability differs from additional insured status and how the two interact in the general liability policy. Click here to register
What's Ethics Got to Do With It?
3:00 PM - 3:59 PM
Business codes of ethics, standards of ethical behavior, these are all expected in certain high-risk, highly regulated industries, including the insurance industry but what does that have to do with our everyday life as an agent, an account manager, ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Power of Prevention: Agency Risk Management Essentials of Sales
8:00 AM - 11:00 AM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
Could Your Ethics Be Stunting Your Growth?
9:00 AM - 9:54 AM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
Don’t Leave Money on the Table: Optimizing Your Agency’s 401(k) Plan
9:00 AM - 11:02 AM
As an independent insurance agency owner, your 401(k) plan is more than just a benefit-it is a critical tool for tax efficiency, talent retention, and personal wealth accumulation. This 2-hour CE session will outline the types of retirement plans, and ...
Introduction to Surplus Lines
10:00 AM - 10:56 AM
This session is designed to provide basic information about requirements involving surplus lines business in Texas. It will also address some common coverage limitations that are found in Surplus Lines policies. Click here to register
Legacy Blueprint: Crafting Tomorrow's Agency Today
11:00 AM - 2:54 PM
In an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...
Power of Prevention: Agency Risk Management Essentials of Management
11:00 AM - 2:00 PM
This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
Adding Value In Personal Lines
12:00 PM - 2:57 PM
Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
Power of Prevention: Agency Risk Management Essentials of Service
2:00 PM - 5:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
Demystifying the Business Auto Coverage Form
3:00 PM - 5:56 PM
The Business Auto Policy (BAP) is the 'go to' coverage form for our clients who have liability and physical damage exposures. Protection for autos owned by, used by and even those autos not owned by our clients, but for whom they have vicarious ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Cannabis 101
7:00 AM - 9:08 AM
This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws. The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...
An Hour Of True Crime - Wrong Way Driver
8:00 AM - 8:57 AM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
8:00 AM - 10:57 AM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
Organizational Culture - The Solution for Creating an Ethical and Productive Agency
8:00 AM - 10:55 AM
Most ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
Issues in Named Insured: The Rules and the Whys
9:00 AM - 11:07 AM
This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...
Additional Insureds - Misery Awaits!
11:00 AM - 12:56 PM
This course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
11:00 AM - 1:57 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
2:00 PM - 4:59 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
Agency Coverage Standards: Putting the Pieces Together
2:00 PM - 3:56 PM
This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency. Click here to register
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
8:00 AM - 11:05 AM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
Making Sense of Care, Custody, OR Control
8:00 AM - 9:56 AM
This course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage. Click here to register
Evaluating, Insuring and Mitigating Flood Risk
8:00 AM - 10:57 AM
Discover impactful ways to help your prospects and clients understand and evaluate their flood risk to help them make an informed decision on the need for flood insurance. Understand the options for insuring flood and what coverage differences exist ...
The Harsh Reality of Condominium Ownership - An Insurance Perspective
10:00 AM - 11:56 AM
One of the most difficult tasks an owner of a condominium has is to determine the insurance needed for their investment. This course will break down three issue that are necessary in determining insurance coverage needed: State Condominium ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
11:00 AM - 12:00 PM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
11:00 AM - 1:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
Steering the Business Auto Policy – Covered Autos and Who is an Insured
11:00 AM - 12:57 PM
There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
Insurance Issues with the Remote Workforce
12:00 PM - 1:56 PM
If insuring the huge amount of Home-Based businesses that start each year was not hard enough, COVID-19 has added to this trend. Businesses today are utilizing employees working from home to increase efficiency as well as reduce overall costs. With ...
Kids and Cars - Claims That Should Scare You
12:00 PM - 2:56 PM
This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
Flood Insurance: Beyond The Fundamentals
1:00 PM - 3:55 PM
For over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...
Valuation Considerations in the Commercial Property Form
2:00 PM - 3:59 PM
There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
You Gotta Be Kidding Me! Strange but True Claims
2:00 PM - 4:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
Flood Overview: NFIP Basic - 1 Hour
2:00 PM - 2:56 PM
This one-hour course provides a foundational understanding of the National Flood Insurance Program (NFIP). Agents will gain essential knowledge of flood policy rating, claims handling, and marketing strategies to better educate and serve their ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Are You Smarter than an Underwriter? 7 Simple Underwriting Questions No One Asks
8:00 AM - 9:56 AM
Let's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...
If It Moves On The Farm – It Presents A Risk
8:00 AM - 9:46 AM
Items which move present substantial risk to our clients. Whether an item is mobile under its own power or is provided mobility via another method, the exposures are real and dramatic. This presentation will address the exposures associated with ...
E&O Nightmares
9:00 AM - 10:58 AM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
Farm Property – Vital Endorsements For the Small or Hobby Farmer
10:00 AM - 11:56 AM
Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
Insureds: Who, When and Why
11:00 AM - 1:00 PM
Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
Preparing for Contracts and Contractual Risk Transfer
11:00 AM - 1:05 PM
Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
Farm Property Coverage for the Small or Hobby Farmer – An Overview
12:00 PM - 1:55 PM
U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange
12:00 PM - 2:56 PM
This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
Finally, Ethical Solutions That Make Sense
12:00 PM - 2:56 PM
This continuing education program explores practical, real-world approaches to ethical decision making within insurance. Beginning with the historical foundations of ethics and the distinction between ethics, values, and morality, participants examine ...
Umbrella and Excess In An Hour
12:00 PM - 1:00 PM
This one-hour continuing education course clarifies the often-misunderstood distinctions between umbrella and excess liability policies. While the terms are frequently used interchangeably, they serve different purposes and function in unique ways ...
Parametric Insurance In An Hour
1:00 PM - 2:00 PM
This one-hour continuing education course provides a focused and practical introduction to parametric insurance—an innovative, event-based risk transfer solution that is transforming the insurance marketplace. Participants will explore how parametric ...
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property
2:00 PM - 3:54 PM
According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
What a Crime - Understanding Crime Insurance
2:00 PM - 4:57 PM
This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
Crime Coverages, What The ISO Forms Do, and Do Not, Provide
2:00 PM - 5:15 PM
This three-hour continuing education course provides a detailed and practical review of ISO Commercial Crime Coverage Forms, focusing on what they cover-and just as importantly-what they do not. Crime insurance is often misunderstood by both insurance ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Agritourism Insurance and Risk Management
8:00 AM - 10:04 AM
This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
8:00 AM - 10:58 AM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
Cyber 101: The Basics of Cyber Insurance
9:00 AM - 10:03 AM
This hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register
AI Implications in the Insurance Industry
11:00 AM - 12:08 PM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
Farm and Insurance Issues - Top Ten Cases of the Last Decade (Or So)
11:00 AM - 1:07 PM
The theme is simple; the cases and principles are not. This is a quick-moving survey of the most important agriculture and farm-related insurance decisions in the last ten years or so. After a brief introduction, the seminar will involve presenting ...
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe
11:00 AM - 1:59 PM
Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
11:00 AM - 12:08 PM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
An Insurance Horror Story - Hoarders
2:00 PM - 3:55 PM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
2:00 PM - 4:59 PM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Commercial Insurance Coverages, Court Cases and Chaos
7:00 AM - 9:55 AM
This course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
New(er) Power on the Farm: Wind, Solar, Methane, Biomass
8:00 AM - 9:51 AM
This class will review the various renewable energy options available to our farm and ag accounts. We will examine the benefits and challenges of the use of wind, methane, solar and biomass on the farm. What are the risk management considerations ...
Difficult Coverage Determinations
11:00 AM - 12:46 PM
The automobile insurance industry is always evolving, with issues such as residency in a telecommuting world, ride-share exclusions, and rental car coverages provoking new case law. Florida as a venue has its challenges, with a high number of ...
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t
12:00 PM - 2:57 PM
The Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
An Hour of True Crime - Schoharie Limousine Accident
12:00 PM - 12:58 PM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
Studies in Ethics - A Hippocratic Oath for Insurance Professionals
1:00 PM - 4:07 PM
Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
Coverage Concerns for App/Web-Based Services
2:00 PM - 3:49 PM
In this session, Kevin Amrhein will review a variety of exposures presented by app-based services that deliver your groceries, bring your dinner, drive you places, find work, and many others. Kevin will also discuss the coverage (or lack thereof) ...
Flood Insurance 2.0
2:00 PM - 4:57 PM
This course will examine the history, products & policies, general rules, claims process, and rating procedures of the Flood Insurance policy. The course also reviews the most recent NFIP changes. The flood course meets the requirements of the ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
2025: Newest Cyber Attacks, State of Cyber Market, and Coverage That Your Clients Should Have
8:00 AM - 9:42 AM
As cyber threats continue to evolve, understanding the current cyber landscape is more important than ever. This course explores the latest cyberattacks, trends in ransomware, and the real-world impact on businesses of all sizes. Participants will ...
Insurance: Approved for Recreational Use with Kevin Amrhein
8:00 AM - 9:46 AM
This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
Tricks of the Trade - Understanding Builders Risk and Contractors Equipment
8:00 AM - 9:57 AM
This two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...
Business Income Made Easy
9:00 AM - 11:56 AM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Coverage Essentials: Introduction to the Homeowners Policy
9:00 AM - 12:04 PM
This comprehensive course is designed to deepen insurance professionals' understanding of Homeowners insurance policies. Participants will explore the key differences between the various Homeowners Coverage Forms and gain a clear understanding of the ...
Insuring Drones and Modern Transit Risks
11:00 AM - 12:52 PM
From drones in the sky to self-driving cars to tourists buzzing around on rented scooters, innovations in transportation are moving all around you. This session discusses the latest on drones and transportation tech and explores the many exposures and ...
Practical Ethics for Insurance Agents
12:00 PM - 2:59 PM
How does Ethics theory translate into the day-to-day life of an agent? In this course, we'll examine how our ethical compass is set from childhood, what drives our behavior, and the impact our society has on how we judge ethical behavior. We'll delve ...
The Character Clause: Ethics, Sports, and the Business of Winning Right
1:00 PM - 1:57 PM
This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...
What To Do With Rental Cars
2:00 PM - 4:57 PM
This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance
7:00 AM - 10:07 AM
This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
8:00 AM - 10:01 AM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
8:00 AM - 8:57 AM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
CGL & the Contractor: Traps & Tricks
9:00 AM - 11:58 AM
This course deals with the ISO CGL as it applies to contractors. Included in the discussion will be a discussion of the insurance and non-insurance remedies for the coverage gaps. Emphasis will be on increased awareness, loss reduction, and increased ...
Ethical Leadership is Impactful Leadership - Don't Just Tell Me - Show Me!
9:00 AM - 10:03 AM
Ethics aren't something that you can teach as effectively as modeling what ethical behavior looks like and "doing life" with others. Ethical leadership is contextual and depends on both relationships and circumstances, thus impactful leadership when ...
Garage Operations, Valet Parking, Storage Facilities and Similar Auto Risks - Vital Coverage Considerations
10:00 AM - 12:57 PM
Businesses whose operations require that they take customers’ autos into their care, custody or control have unique exposures. Their legal liability associated with bodily injury and/or property damage to a third party while in possession of these ...
Exploring Personal Auto Claims & Coverage Scenarios
12:00 PM - 3:00 PM
This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
Cyber In An Hour
1:00 PM - 2:00 PM
This one-hour continuing education course provides a clear and practical overview of cyber insurance and why it has become essential for nearly every business. Cyber coverage is no longer just for large companies with complex technology systems-any ...
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider
2:00 PM - 5:02 PM
The Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
Workers' Compensation In An Hour
2:00 PM - 3:00 PM
This one-hour continuing education course provides a simple, high-level overview of how Workers' Compensation works and why it is required for nearly every employer. Often called the "sole remedy" for injured workers, Workers' Compensation is designed ...
Crime Insurance In An Hour
3:00 PM - 4:15 PM
This one-hour continuing education course explains why Crime Insurance is an important-but often overlooked-part of a business insurance program. Many insureds (and even some agents) assume theft is fully covered under a standard property policy. In ...
Executive Liability: An Overview and Key Issues
4:00 PM - 6:30 PM
This course provides an overview of Management Liability coverages, focusing on Directors & Officers Liability, Employment Practices Liability, Fiduciary Liability, and Employee Benefits Liability. Although these are distinct coverages, they share a ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider
8:00 AM - 11:02 AM
The Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance
9:00 AM - 12:07 PM
This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
Finally, Ethical Solutions That Make Sense
9:00 AM - 11:56 AM
This continuing education program explores practical, real-world approaches to ethical decision making within insurance. Beginning with the historical foundations of ethics and the distinction between ethics, values, and morality, participants examine ...
Umbrella and Excess In An Hour
9:00 AM - 10:00 AM
This one-hour continuing education course clarifies the often-misunderstood distinctions between umbrella and excess liability policies. While the terms are frequently used interchangeably, they serve different purposes and function in unique ways ...
You Gotta Be Kidding Me! Strange but True Claims
10:00 AM - 12:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
Crime Coverages, What The ISO Forms Do, and Do Not, Provide
10:00 AM - 1:15 PM
This three-hour continuing education course provides a detailed and practical review of ISO Commercial Crime Coverage Forms, focusing on what they cover-and just as importantly-what they do not. Crime insurance is often misunderstood by both insurance ...
Ethical Leadership is Impactful Leadership - Don't Just Tell Me - Show Me!
11:00 AM - 12:03 PM
Ethics aren't something that you can teach as effectively as modeling what ethical behavior looks like and "doing life" with others. Ethical leadership is contextual and depends on both relationships and circumstances, thus impactful leadership when ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
11:00 AM - 1:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
11:00 AM - 11:57 AM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
Parametric Insurance In An Hour
11:00 AM - 12:00 PM
This one-hour continuing education course provides a focused and practical introduction to parametric insurance—an innovative, event-based risk transfer solution that is transforming the insurance marketplace. Participants will explore how parametric ...
CGL & the Contractor: Traps & Tricks
12:00 PM - 2:58 PM
This course deals with the ISO CGL as it applies to contractors. Included in the discussion will be a discussion of the insurance and non-insurance remedies for the coverage gaps. Emphasis will be on increased awareness, loss reduction, and increased ...
Garage Operations, Valet Parking, Storage Facilities and Similar Auto Risks - Vital Coverage Considerations
12:00 PM - 2:57 PM
Businesses whose operations require that they take customers’ autos into their care, custody or control have unique exposures. Their legal liability associated with bodily injury and/or property damage to a third party while in possession of these ...
What a Mess - A Not-So Serious Look at Serious Personal Lines Claims
12:00 PM - 2:58 PM
This three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...
Exploring Personal Auto Claims & Coverage Scenarios
3:00 PM - 6:00 PM
This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Studies in Ethics - A Hippocratic Oath for Insurance Professionals
7:00 AM - 10:07 AM
Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
Coverage Concerns for App/Web-Based Services
8:00 AM - 9:49 AM
In this session, Kevin Amrhein will review a variety of exposures presented by app-based services that deliver your groceries, bring your dinner, drive you places, find work, and many others. Kevin will also discuss the coverage (or lack thereof) ...
Flood Insurance 2.0
8:00 AM - 10:57 AM
This course will examine the history, products & policies, general rules, claims process, and rating procedures of the Flood Insurance policy. The course also reviews the most recent NFIP changes. The flood course meets the requirements of the ...
Commercial Insurance Coverages, Court Cases and Chaos
9:00 AM - 11:55 AM
This course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
New(er) Power on the Farm: Wind, Solar, Methane, Biomass
11:00 AM - 12:51 PM
This class will review the various renewable energy options available to our farm and ag accounts. We will examine the benefits and challenges of the use of wind, methane, solar and biomass on the farm. What are the risk management considerations ...
Evaluating, Insuring and Mitigating Flood Risk
12:00 PM - 2:57 PM
Discover impactful ways to help your prospects and clients understand and evaluate their flood risk to help them make an informed decision on the need for flood insurance. Understand the options for insuring flood and what coverage differences exist ...
Don’t Leave Money on the Table: Optimizing Your Agency’s 401(k) Plan
12:00 PM - 2:02 PM
As an independent insurance agency owner, your 401(k) plan is more than just a benefit-it is a critical tool for tax efficiency, talent retention, and personal wealth accumulation. This 2-hour CE session will outline the types of retirement plans, and ...
E&O Nightmares
1:00 PM - 2:58 PM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
Difficult Coverage Determinations
2:00 PM - 3:46 PM
The automobile insurance industry is always evolving, with issues such as residency in a telecommuting world, ride-share exclusions, and rental car coverages provoking new case law. Florida as a venue has its challenges, with a high number of ...
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t
2:00 PM - 4:57 PM
The Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Commercial Property Claims, Coverages, and Consequences
8:00 AM - 10:56 AM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
What To Do With Rental Cars
8:00 AM - 10:57 AM
This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
Business Income Made Easy
11:00 AM - 1:56 PM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Insurance: Approved for Recreational Use with Kevin Amrhein
11:00 AM - 12:46 PM
This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
Commercial Insurance Issues that Cause Heartburn
12:00 PM - 2:55 PM
To say the market is changing is an understatement. We are going to be (if not already) forced to deal with many of these trends. This course starts with the changing market place and all of the pressures we will face in the coming year(s). We will ...
Insuring Drones and Modern Transit Risks
2:00 PM - 3:52 PM
From drones in the sky to self-driving cars to tourists buzzing around on rented scooters, innovations in transportation are moving all around you. This session discusses the latest on drones and transportation tech and explores the many exposures and ...
Insuring Truckers
2:00 PM - 5:02 PM
This course will cover all the main exposures faced by truckers and the coverages needed to protect them. Click here to register
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property
8:00 AM - 9:54 AM
According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
What a Crime - Understanding Crime Insurance
8:00 AM - 10:57 AM
This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
If It Moves On The Farm – It Presents A Risk
10:00 AM - 11:46 AM
Items which move present substantial risk to our clients. Whether an item is mobile under its own power or is provided mobility via another method, the exposures are real and dramatic. This presentation will address the exposures associated with ...
Are You Smarter than an Underwriter? 7 Simple Underwriting Questions No One Asks
11:00 AM - 12:56 PM
Let's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...
Farm Property – Vital Endorsements For the Small or Hobby Farmer
12:00 PM - 1:56 PM
Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
Farm Property Coverage for the Small or Hobby Farmer – An Overview
2:00 PM - 3:55 PM
U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
Insureds: Who, When and Why
2:00 PM - 4:00 PM
Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
Preparing for Contracts and Contractual Risk Transfer
2:00 PM - 4:05 PM
Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange
2:00 PM - 4:56 PM
This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
An Insurance Horror Story - Hoarders
8:00 AM - 9:55 AM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
8:00 AM - 10:59 AM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
Agritourism Insurance and Risk Management
11:00 AM - 1:04 PM
This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
11:00 AM - 1:58 PM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
Cyber 101: The Basics of Cyber Insurance
11:00 AM - 12:03 PM
This hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register
Tricks of the Trade - Understanding Builders Risk and Contractors Equipment
12:00 PM - 1:57 PM
This two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...
Farm and Insurance Issues - Top Ten Cases of the Last Decade (Or So)
1:00 PM - 3:07 PM
The theme is simple; the cases and principles are not. This is a quick-moving survey of the most important agriculture and farm-related insurance decisions in the last ten years or so. After a brief introduction, the seminar will involve presenting ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
1:00 PM - 2:08 PM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
AI Implications in the Insurance Industry
2:00 PM - 3:08 PM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe
2:00 PM - 4:59 PM
Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Advanced Investigative & Anti-Fraud Techniques for Insurance Agents
8:00 AM - 9:43 AM
In this session, Stacey Giulianti will review the extent of the problem of property insurance fraud in Florida, including statistics on fraud; fraud indicators for a variety of peril types; legal elements of each crime; and an agent’s role in ...
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
8:00 AM - 10:59 AM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
Agency Coverage Standards: Putting the Pieces Together
8:00 AM - 9:56 AM
This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency. Click here to register
Practical Ethics for Insurance Agents
8:00 AM - 10:59 AM
How does Ethics theory translate into the day-to-day life of an agent? In this course, we'll examine how our ethical compass is set from childhood, what drives our behavior, and the impact our society has on how we judge ethical behavior. We'll delve ...
Cannabis 101
9:00 AM - 11:08 AM
This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws. The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...
An Hour Of True Crime - Wrong Way Driver
11:00 AM - 11:57 AM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
11:00 AM - 1:57 PM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
11:00 AM - 2:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Issues in Named Insured: The Rules and the Whys
11:00 AM - 1:07 PM
This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...
Overlooked & Undersold Commercial Property Coverage
12:00 PM - 3:00 PM
The purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...
Additional Insureds - Misery Awaits!
2:00 PM - 3:56 PM
This course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
2:00 PM - 4:57 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Flood Insurance: Beyond The Fundamentals
7:00 AM - 9:55 AM
For over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...
Valuation Considerations in the Commercial Property Form
8:00 AM - 9:59 AM
There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
Flood Overview: NFIP Basic - 1 Hour
8:00 AM - 8:56 AM
This one-hour course provides a foundational understanding of the National Flood Insurance Program (NFIP). Agents will gain essential knowledge of flood policy rating, claims handling, and marketing strategies to better educate and serve their ...
Kids and Cars - Claims That Should Scare You
9:00 AM - 11:56 AM
This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
Cyber In An Hour
9:00 AM - 10:00 AM
This one-hour continuing education course provides a clear and practical overview of cyber insurance and why it has become essential for nearly every business. Cyber coverage is no longer just for large companies with complex technology systems-any ...
Workers' Compensation In An Hour
10:00 AM - 11:00 AM
This one-hour continuing education course provides a simple, high-level overview of how Workers' Compensation works and why it is required for nearly every employer. Often called the "sole remedy" for injured workers, Workers' Compensation is designed ...
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
11:00 AM - 2:05 PM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
Making Sense of Care, Custody, OR Control
11:00 AM - 12:56 PM
This course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage. Click here to register
Crime Insurance In An Hour
11:00 AM - 12:15 PM
This one-hour continuing education course explains why Crime Insurance is an important-but often overlooked-part of a business insurance program. Many insureds (and even some agents) assume theft is fully covered under a standard property policy. In ...
The Harsh Reality of Condominium Ownership - An Insurance Perspective
12:00 PM - 1:56 PM
One of the most difficult tasks an owner of a condominium has is to determine the insurance needed for their investment. This course will break down three issue that are necessary in determining insurance coverage needed: State Condominium ...
Executive Liability: An Overview and Key Issues
12:00 PM - 2:30 PM
This course provides an overview of Management Liability coverages, focusing on Directors & Officers Liability, Employment Practices Liability, Fiduciary Liability, and Employee Benefits Liability. Although these are distinct coverages, they share a ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
1:00 PM - 2:00 PM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
2:00 PM - 4:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
Insurance Issues with the Remote Workforce
2:00 PM - 3:56 PM
If insuring the huge amount of Home-Based businesses that start each year was not hard enough, COVID-19 has added to this trend. Businesses today are utilizing employees working from home to increase efficiency as well as reduce overall costs. With ...
Steering the Business Auto Policy – Covered Autos and Who is an Insured
2:00 PM - 3:57 PM
There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
What's Ethics Got to Do With It?
9:00 AM - 9:59 AM
Business codes of ethics, standards of ethical behavior, these are all expected in certain high-risk, highly regulated industries, including the insurance industry but what does that have to do with our everyday life as an agent, an account manager, ...
Ethics for Insurance Professionals
10:00 AM - 12:05 PM
This course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
Flood Overview: NFIP Basic- 3 Hour
11:00 AM - 1:55 PM
This three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...
To Simply Comply or Truly Excel Ethically
1:00 PM - 1:57 PM
This course will address why corporate ethics can't and shouldn't be reduced to simple compliance. Participants will be encouraged to consider a framework focused on behavior and virtues that can lead to excelling ethically and an even greater success ...
Additional Insureds and Contractual Liability
2:00 PM - 2:55 PM
This session is designed to show how contractual liability differs from additional insured status and how the two interact in the general liability policy. Click here to register
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Power of Prevention: Agency Risk Management Essentials of Service
8:00 AM - 11:00 AM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
Demystifying the Business Auto Coverage Form
9:00 AM - 11:56 AM
The Business Auto Policy (BAP) is the 'go to' coverage form for our clients who have liability and physical damage exposures. Protection for autos owned by, used by and even those autos not owned by our clients, but for whom they have vicarious ...
The Character Clause: Ethics, Sports, and the Business of Winning Right
9:00 AM - 9:57 AM
This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...
Could Your Ethics Be Stunting Your Growth?
11:00 AM - 11:54 AM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
Power of Prevention: Agency Risk Management Essentials of Sales
11:00 AM - 2:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
Introduction to Surplus Lines
12:00 PM - 12:56 PM
This session is designed to provide basic information about requirements involving surplus lines business in Texas. It will also address some common coverage limitations that are found in Surplus Lines policies. Click here to register
Legacy Blueprint: Crafting Tomorrow's Agency Today
1:00 PM - 4:54 PM
In an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...
Power of Prevention: Agency Risk Management Essentials of Management
2:00 PM - 5:00 PM
This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
Adding Value In Personal Lines
3:00 PM - 5:57 PM
Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Organizational Culture - The Solution for Creating an Ethical and Productive Agency
10:00 AM - 12:55 PM
Most ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
An Hour of True Crime - Schoharie Limousine Accident
10:00 AM - 10:58 AM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
Coverage Essentials: Introduction to the Homeowners Policy
11:00 AM - 2:04 PM
This comprehensive course is designed to deepen insurance professionals' understanding of Homeowners insurance policies. Participants will explore the key differences between the various Homeowners Coverage Forms and gain a clear understanding of the ...
2025: Newest Cyber Attacks, State of Cyber Market, and Coverage That Your Clients Should Have
1:00 PM - 2:42 PM
As cyber threats continue to evolve, understanding the current cyber landscape is more important than ever. This course explores the latest cyberattacks, trends in ransomware, and the real-world impact on businesses of all sizes. Participants will ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Insuring Truckers
8:00 AM - 11:02 AM
This course will cover all the main exposures faced by truckers and the coverages needed to protect them. Click here to register
Don’t Leave Money on the Table: Optimizing Your Agency’s 401(k) Plan
9:00 AM - 11:02 AM
As an independent insurance agency owner, your 401(k) plan is more than just a benefit-it is a critical tool for tax efficiency, talent retention, and personal wealth accumulation. This 2-hour CE session will outline the types of retirement plans, and ...
Commercial Property Claims, Coverages, and Consequences
10:00 AM - 12:56 PM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
Advanced Investigative & Anti-Fraud Techniques for Insurance Agents
11:00 AM - 12:43 PM
In this session, Stacey Giulianti will review the extent of the problem of property insurance fraud in Florida, including statistics on fraud; fraud indicators for a variety of peril types; legal elements of each crime; and an agent’s role in ...
Commercial Insurance Issues that Cause Heartburn
2:00 PM - 4:55 PM
To say the market is changing is an understatement. We are going to be (if not already) forced to deal with many of these trends. This course starts with the changing market place and all of the pressures we will face in the coming year(s). We will ...
COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
2:00 PM - 5:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Overlooked & Undersold Commercial Property Coverage
3:00 PM - 6:00 PM
The purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Exploring Personal Auto Claims & Coverage Scenarios
9:00 AM - 12:00 PM
This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider
10:00 AM - 1:02 PM
The Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance
11:00 AM - 2:07 PM
This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
Ethical Leadership is Impactful Leadership - Don't Just Tell Me - Show Me!
1:00 PM - 2:03 PM
Ethics aren't something that you can teach as effectively as modeling what ethical behavior looks like and "doing life" with others. Ethical leadership is contextual and depends on both relationships and circumstances, thus impactful leadership when ...
Garage Operations, Valet Parking, Storage Facilities and Similar Auto Risks - Vital Coverage Considerations
2:00 PM - 4:57 PM
Businesses whose operations require that they take customers’ autos into their care, custody or control have unique exposures. Their legal liability associated with bodily injury and/or property damage to a third party while in possession of these ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
2:00 PM - 4:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
2:00 PM - 2:57 PM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
CGL & the Contractor: Traps & Tricks
3:00 PM - 5:58 PM
This course deals with the ISO CGL as it applies to contractors. Included in the discussion will be a discussion of the insurance and non-insurance remedies for the coverage gaps. Emphasis will be on increased awareness, loss reduction, and increased ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Difficult Coverage Determinations
8:00 AM - 9:46 AM
The automobile insurance industry is always evolving, with issues such as residency in a telecommuting world, ride-share exclusions, and rental car coverages provoking new case law. Florida as a venue has its challenges, with a high number of ...
The Personal Auto Policy – A Friendly Little Fella – Until He Isn’t
8:00 AM - 10:57 AM
The Personal Auto Policy (PAP) is the most often written insurance policy in our industry. If a person has only one insurance policy, it is very likely a Personal Auto Policy. This coverage form is an incredibly important part of a personal risk ...
Evaluating, Insuring and Mitigating Flood Risk
8:00 AM - 10:57 AM
Discover impactful ways to help your prospects and clients understand and evaluate their flood risk to help them make an informed decision on the need for flood insurance. Understand the options for insuring flood and what coverage differences exist ...
Studies in Ethics - A Hippocratic Oath for Insurance Professionals
9:00 AM - 12:07 PM
Professional oaths are statements of common principles and they re-focus the oath-giver on the true principles of the profession. Interestingly enough, the principles of the Hippocratic Oath, have relevance to modern insurance practice. Dr. Robert ...
Flood Insurance 2.0
10:00 AM - 12:57 PM
This course will examine the history, products & policies, general rules, claims process, and rating procedures of the Flood Insurance policy. The course also reviews the most recent NFIP changes. The flood course meets the requirements of the ...
Commercial Insurance Coverages, Court Cases and Chaos
11:00 AM - 1:55 PM
This course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
Coverage Concerns for App/Web-Based Services
11:00 AM - 12:49 PM
In this session, Kevin Amrhein will review a variety of exposures presented by app-based services that deliver your groceries, bring your dinner, drive you places, find work, and many others. Kevin will also discuss the coverage (or lack thereof) ...
New(er) Power on the Farm: Wind, Solar, Methane, Biomass
2:00 PM - 3:51 PM
This class will review the various renewable energy options available to our farm and ag accounts. We will examine the benefits and challenges of the use of wind, methane, solar and biomass on the farm. What are the risk management considerations ...
You Gotta Be Kidding Me! Strange but True Claims
2:00 PM - 4:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Insuring Drones and Modern Transit Risks
8:00 AM - 9:52 AM
From drones in the sky to self-driving cars to tourists buzzing around on rented scooters, innovations in transportation are moving all around you. This session discusses the latest on drones and transportation tech and explores the many exposures and ...
What To Do With Rental Cars
10:00 AM - 12:57 PM
This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
Umbrella and Excess In An Hour
12:00 PM - 1:00 PM
This one-hour continuing education course clarifies the often-misunderstood distinctions between umbrella and excess liability policies. While the terms are frequently used interchangeably, they serve different purposes and function in unique ways ...
Business Income Made Easy
1:00 PM - 3:56 PM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Parametric Insurance In An Hour
1:00 PM - 2:00 PM
This one-hour continuing education course provides a focused and practical introduction to parametric insurance—an innovative, event-based risk transfer solution that is transforming the insurance marketplace. Participants will explore how parametric ...
Insurance: Approved for Recreational Use with Kevin Amrhein
2:00 PM - 3:46 PM
This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
Crime Coverages, What The ISO Forms Do, and Do Not, Provide
2:00 PM - 5:15 PM
This three-hour continuing education course provides a detailed and practical review of ISO Commercial Crime Coverage Forms, focusing on what they cover-and just as importantly-what they do not. Crime insurance is often misunderstood by both insurance ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Farm Property Coverage for the Small or Hobby Farmer – An Overview
8:00 AM - 9:55 AM
U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
Insureds: Who, When and Why
8:00 AM - 10:00 AM
Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
Preparing for Contracts and Contractual Risk Transfer
8:00 AM - 10:05 AM
Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
Understanding Surplus Lines - The Weird, Whacky and Just Plain Strange
8:00 AM - 10:56 AM
This course will review and discuss some of the common principles, definitions and concepts regarding surplus lines insurance. Click here to register
What a Mess - A Not-So Serious Look at Serious Personal Lines Claims
8:00 AM - 10:58 AM
This three-hour continuing education course examines complex and frequently misunderstood personal lines insurance claims involving Personal Auto and Homeowners policies. Through policy language analysis and practical claim scenarios, participants ...
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property
10:00 AM - 11:54 AM
According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
What a Crime - Understanding Crime Insurance
10:00 AM - 12:57 PM
This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
If It Moves On The Farm – It Presents A Risk
12:00 PM - 1:46 PM
Items which move present substantial risk to our clients. Whether an item is mobile under its own power or is provided mobility via another method, the exposures are real and dramatic. This presentation will address the exposures associated with ...
Are You Smarter than an Underwriter? 7 Simple Underwriting Questions No One Asks
2:00 PM - 3:56 PM
Let's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...
Farm Property – Vital Endorsements For the Small or Hobby Farmer
2:00 PM - 3:56 PM
Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Farm and Insurance Issues - Top Ten Cases of the Last Decade (Or So)
7:00 AM - 9:07 AM
The theme is simple; the cases and principles are not. This is a quick-moving survey of the most important agriculture and farm-related insurance decisions in the last ten years or so. After a brief introduction, the seminar will involve presenting ...
AI Implications in the Insurance Industry
8:00 AM - 9:08 AM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
COVERAGE ESSENTIALS: Business Income: More Important and Much Simpler Than Agents Believe
8:00 AM - 10:59 AM
Few insurance products provoke as much fear or visceral reactions as business income protection (a.k.a. time element coverage). Without being overly convincing, business income concepts are actually simple to understand and explain. The reason such ...
An Insurance Horror Story - Hoarders
11:00 AM - 12:55 PM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
COVERAGE ESSENTIALS: Certificates of Insurance and Evidences of Commercial Property Insurance: COIs and ECPIs
11:00 AM - 1:59 PM
Certificates of Insurance (COIs) and Evidences of Commercial Property Insurance (ECPIs) are intended to be nothing more than proof that certain types of insurance coverages exist. In theoretical terms, COIs and ECPIs do nothing to alter or even ...
Cyber 101: The Basics of Cyber Insurance
1:00 PM - 2:03 PM
This hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register
Agritourism Insurance and Risk Management
2:00 PM - 4:04 PM
This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
COVERAGE ESSENTIALS: Avoiding E&O in the Personal Auto Policy and Personal Umbrella
2:00 PM - 4:58 PM
Private Passenger Auto (PPA) is the largest line of insurance within the U.S. property and casualty insurance industry. This is likely due to the statutory requirement to carry specified minimum amount of liability coverage coupled with the fact that ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
3:00 PM - 4:08 PM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Additional Insureds - Misery Awaits!
8:00 AM - 9:56 AM
This course will review the types of Additional Insureds and why an entity would request AI status. It will also examine problems associated with additional insureds, coverage triggers and several AI endorsements and when to use them. Click here to ...
COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
8:00 AM - 10:57 AM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
Tricks of the Trade - Understanding Builders Risk and Contractors Equipment
8:00 AM - 9:57 AM
This two-hour continuing education course provides insurance producers with a comprehensive understanding of Builders Risk and Contractors Equipment coverages. Participants will learn when and how these coverages apply, how underwriting and valuation ...
COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
11:00 AM - 1:59 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
Agency Coverage Standards: Putting the Pieces Together
11:00 AM - 12:56 PM
This course will discuss the need for agencies to set Agency Coverage Standards in order to provide better coverage for their clients and provide some E&O protection for the agency. Click here to register
Cannabis 101
11:00 AM - 1:08 PM
This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws. The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...
Organizational Culture - The Solution for Creating an Ethical and Productive Agency
12:00 PM - 2:55 PM
Most ethics courses are reactive rather than proactive. This course attacks the ethical discussion with a unique twist. Create an organization through culture, hiring practices and teamwork greatly reduce the likelihood that an ethical breech will ...
Issues in Named Insured: The Rules and the Whys
1:00 PM - 3:07 PM
This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...
An Hour Of True Crime - Wrong Way Driver
2:00 PM - 2:57 PM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
COVERAGE ESSENTIALS: Understanding Commercial Property Gaps and Knowing How to Fill Them
2:00 PM - 4:57 PM
Commercial Property is one of the largest lines of commercial insurance in the insurance industry. Although commercial property may not grab the headlines like other lines of business, it is the backbone of the insurance industry. Property was one of ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Practical Ethics for Insurance Agents
12:00 PM - 2:59 PM
How does Ethics theory translate into the day-to-day life of an agent? In this course, we'll examine how our ethical compass is set from childhood, what drives our behavior, and the impact our society has on how we judge ethical behavior. We'll delve ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
7:00 AM - 8:00 AM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
8:00 AM - 10:16 AM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
Insurance Issues with the Remote Workforce
8:00 AM - 9:56 AM
If insuring the huge amount of Home-Based businesses that start each year was not hard enough, COVID-19 has added to this trend. Businesses today are utilizing employees working from home to increase efficiency as well as reduce overall costs. With ...
Steering the Business Auto Policy – Covered Autos and Who is an Insured
8:00 AM - 9:57 AM
There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
Flood Insurance: Beyond The Fundamentals
9:00 AM - 11:55 AM
For over 50 years the National Flood Insurance Program (NFIP) has played a key role in helping Americans protect the lives they’ve built from floods. The program is a critical and dependable resource for homeowners and businesses nationwide. It plays ...
Valuation Considerations in the Commercial Property Form
11:00 AM - 12:59 PM
There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
Flood Overview: NFIP Basic - 1 Hour
11:00 AM - 11:56 AM
This one-hour course provides a foundational understanding of the National Flood Insurance Program (NFIP). Agents will gain essential knowledge of flood policy rating, claims handling, and marketing strategies to better educate and serve their ...
Cyber In An Hour
1:00 PM - 2:00 PM
This one-hour continuing education course provides a clear and practical overview of cyber insurance and why it has become essential for nearly every business. Cyber coverage is no longer just for large companies with complex technology systems-any ...
COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
2:00 PM - 5:05 PM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
The Harsh Reality of Condominium Ownership - An Insurance Perspective
2:00 PM - 3:56 PM
One of the most difficult tasks an owner of a condominium has is to determine the insurance needed for their investment. This course will break down three issue that are necessary in determining insurance coverage needed: State Condominium ...
Making Sense of Care, Custody, OR Control
2:00 PM - 3:56 PM
This course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage. Click here to register
Workers' Compensation In An Hour
2:00 PM - 3:00 PM
This one-hour continuing education course provides a simple, high-level overview of how Workers' Compensation works and why it is required for nearly every employer. Often called the "sole remedy" for injured workers, Workers' Compensation is designed ...
Crime Insurance In An Hour
3:00 PM - 4:15 PM
This one-hour continuing education course explains why Crime Insurance is an important-but often overlooked-part of a business insurance program. Many insureds (and even some agents) assume theft is fully covered under a standard property policy. In ...
Executive Liability: An Overview and Key Issues
4:00 PM - 6:30 PM
This course provides an overview of Management Liability coverages, focusing on Directors & Officers Liability, Employment Practices Liability, Fiduciary Liability, and Employee Benefits Liability. Although these are distinct coverages, they share a ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Additional Insureds and Contractual Liability
8:00 AM - 8:55 AM
This session is designed to show how contractual liability differs from additional insured status and how the two interact in the general liability policy. Click here to register
What's Ethics Got to Do With It?
11:00 AM - 11:59 AM
Business codes of ethics, standards of ethical behavior, these are all expected in certain high-risk, highly regulated industries, including the insurance industry but what does that have to do with our everyday life as an agent, an account manager, ...
Ethics for Insurance Professionals
12:00 PM - 2:05 PM
This course is designed to challenge insurance agency personnel to identify how ethics plays a role in their business lives and how to approach decision-making with ethical intent. Click here to register
An Hour of True Crime - Schoharie Limousine Accident
12:00 PM - 12:58 PM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
Coverage Essentials: Introduction to the Homeowners Policy
1:00 PM - 4:04 PM
This comprehensive course is designed to deepen insurance professionals' understanding of Homeowners insurance policies. Participants will explore the key differences between the various Homeowners Coverage Forms and gain a clear understanding of the ...
Flood Overview: NFIP Basic- 3 Hour
2:00 PM - 4:55 PM
This three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...
To Simply Comply or Truly Excel Ethically
3:00 PM - 3:57 PM
This course will address why corporate ethics can't and shouldn't be reduced to simple compliance. Participants will be encouraged to consider a framework focused on behavior and virtues that can lead to excelling ethically and an even greater success ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
Power of Prevention: Agency Risk Management Essentials of Management
8:00 AM - 11:00 AM
This three-hour class Essentials of Management specifically targets management's responsibilities for reducing E&O exposure in the agency. Agency employees involved in sales and service are on the front lines when it comes to reducing E&O exposure. ...
2025: Newest Cyber Attacks, State of Cyber Market, and Coverage That Your Clients Should Have
8:00 AM - 9:42 AM
As cyber threats continue to evolve, understanding the current cyber landscape is more important than ever. This course explores the latest cyberattacks, trends in ransomware, and the real-world impact on businesses of all sizes. Participants will ...
Adding Value In Personal Lines
9:00 AM - 11:57 AM
Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
E&O Nightmares
9:00 AM - 10:58 AM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
Power of Prevention: Agency Risk Management Essentials of Service
11:00 AM - 2:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
Demystifying the Business Auto Coverage Form
12:00 PM - 2:56 PM
The Business Auto Policy (BAP) is the 'go to' coverage form for our clients who have liability and physical damage exposures. Protection for autos owned by, used by and even those autos not owned by our clients, but for whom they have vicarious ...
Kids and Cars - Claims That Should Scare You
12:00 PM - 2:56 PM
This continuing education program examines high-risk automobile and homeowners liability exposures involving youthful drivers, college students, and household members. Participants review Personal Auto and Homeowners policy language, definitions of ...
Finally, Ethical Solutions That Make Sense
12:00 PM - 2:56 PM
This continuing education program explores practical, real-world approaches to ethical decision making within insurance. Beginning with the historical foundations of ethics and the distinction between ethics, values, and morality, participants examine ...
Could Your Ethics Be Stunting Your Growth?
1:00 PM - 1:54 PM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
The Character Clause: Ethics, Sports, and the Business of Winning Right
1:00 PM - 1:57 PM
This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...
Introduction to Surplus Lines
2:00 PM - 2:56 PM
This session is designed to provide basic information about requirements involving surplus lines business in Texas. It will also address some common coverage limitations that are found in Surplus Lines policies. Click here to register
Power of Prevention: Agency Risk Management Essentials of Sales
2:00 PM - 5:00 PM
This three-hour class Essentials of Sales specifically targets sales functions in the agency. Agents hold a variety of titles in agencies: Producer, Account Executive, or Sales Agent, for example. In some agencies, Account Managers or CSRs (Customer ...
Legacy Blueprint: Crafting Tomorrow's Agency Today
3:00 PM - 6:54 PM
In an industry where evolution is as certain as change, passing the baton from one generation to the next should be seamless and strategic. Dive deep into the intricacies of agency perpetuation planning at this must-attend session. We'll not only ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...
ABEN Webcasts
ABEN offers high quality CE and professional development Webcasts via live streaming video. Click on the Register button to see the Catalog of Webcasts and begin registration. New to ABEN? Use Code ...